2026 Semester 1 Exam Revision - Health and Community Services

This set of vocabulary flashcards is based on the Semester 1 Exam Revision worksheet covering diverse people, communication, WHS, and legislation in the health industry.

Embracing Diversity

The act of valuing differences in patients and colleagues to improve healthcare outcomes.

Barrier to communication

An obstacle that prevents effective interaction and requires specific strategies to overcome.

Privacy Act

Legislation that governs how personal details are shared and establishes importance for following privacy laws.

Motivational Interviewing

A specific communication approach for patient interaction that is distinct from a coercive approach.

Coercive Approach

A style of communication used in patient interactions that is contrasted with motivational interviewing.

Verbal communication

Health-related communication involving spoken words.

Non-verbal communication

Communication through cues such as body language, separate from spoken words.

Multi-disciplinary team

A collaborative team consisting of various health professionals working together in the health industry.

Effective communication

The clear exchange of information using specific strategies to ensure understanding.

Hazard

Anything with the potential to cause harm in a workplace or health setting.

Hierarchy of control

A system comprised of different levels used to manage and mitigate safety risks.

PPE

Personal Protective Equipment used for safety within the health industry.

Organisational policies and procedures

The internal rules and protocols one must follow while working within the health industry.

Interpreter service

A service utilized when communicating with diverse patients who may have language barriers.

Health Industry Legislation

The four main types of laws that must be followed to ensure the safety and legal treatment of patients.