alcohol is a ____

drug

How many alcohol-related traffic fatalities occurred in 2006?

17,602

What percentage of all traffic fatalities were alcohol-related?

41%

How often did an alcohol-related fatality occur?

Every 30 minutes

What BAC level is illegal per se in all states

.08

What age group is responsible for more alcohol-related crashes than any other?

Young adults

What is the leading cause of teenage death?

Alcohol-related traffic accidents

True or False: Drivers under 21 have a greater risk of a fatal crash at low alcohol levels than older drivers.

True

What are “reasonable efforts” in serving alcohol?

A legal responsibility to protect the public from harm that include:

• not serving alcohol to minors

• refuse to serve an intoxicated person

• prevent intoxicated person from driving

Common Law/Tort Law Principles

require that a responsible server protect an intoxicated individual from harming themselves or others

What can you get fined or imprisoned for?

Serving a(n)

• intoxicated customer

• “habitual drunkard”

• mentally deficient person

• person of unsound mind

What is the primary purpose of your job?

Serve hospitality, not alcohol

Responsible alcohol service what business expenses?

Insurance premiums

Responsible alcohol service improves what among employees?

Employee morale

Bar promotions should focus on what?

• atmosphere

• food

• entertainment

• hospitality

What type of beverages can attract additional customers?

Innovative non-alcoholic beverages

Absorption of alcohol starts when?

When taken in from the mouth

Where in the body is alcohol broken down?

The liver

What rate can the liver break down alcohol in the average person?

1oz/hr

How fast can alcohol reach the brain?

As little as 3 minutes

True or False: All people handle alcohol the same.

False

What factors affect the rate of alcohol absorption?

• sex - females usually become intoxicated quicker because of smaller size and larger body fat %

• Size - the bigger and more fit, the more you can handle

• Strength and type of drink - the amount of alcohol matters, not the number of drinks

• Medication

• Mood

• Food - slows down rate of alcohol consumption, fatty foods better

• Rate of consumption - how fast they are drinking

• Tolerance

12 oz beer =

½ oz pure alcohol

5 oz wine =

½ oz pure alcohol

1 oz of 100% proof alcohol =

½ oz pure alcohol

True or False: A customer will be more intoxicated drinking 1 oz whisky than 5 oz wine.

False - it’s the same amount of pure alcohol

True or False: 1 oz of pure alcohol, 12 oz beer, 5 oz wine = ½ oz pure alcohol

True

BAC of .06 to .07 =

driving impaired

BAC of .08 =

driving under the influence

Stage one is called:

Lowered inhibitions

What happens in stage 1?

More talkative, friendly, loud, relaxed

What is stage 2 called:

Impaired judgment

What happens in stage 2?

Drink faster, buying more rounds, argumentative, complaints that drinks are weak

Should you continue to serve alcohol at stage 2?

You can, but slowly

What is stage 3 called?

Slowed response

Signs of stage 3?

Glassy eyes, slurred speech, forgetfulness, loss of train of thought

What should a server do at stage 3?

Stop service immediately

Stage 4 is called…

The loss of coordination

Signs of stage 4?

Staggering, vomiting, stumbling, passing out

Should a customer be ever allowed to reach stage 4?

No

BAC .30 =

coma

BAC .40 =

death

Signs to cut alcohol service immediately:

• slurred speech

• unfocused, bloodshot, glassy eyes

• drowsiness

• staggering/stumbling

• outrageous/inappropriate behavior

Useful techniques to avoid intoxication

• offer free snacks

• pace the customer’s drinking

• serve alcohol with water backup

• establish rapport with customer

• constant evaluation of the customer’s condition

• offer alternatives to drinks

Steps in cutting off service:

1. Alert coworkers and managers

2. Approach customer and politely and discretely tell them you may no longer legally serve them alcohol

3. Offer to serve non-alcoholic drinks

4. Minimize confrontation by stepping away but keep an eye out

5. If you sense you are losing control, get another coworker/manager

6. prevent customer from leaving intoxicated, call the police if you must

7. Make a written report “refusal of service”

Due law

state law that requires you exercise “due caution” to determine legal age/thorough check

True or False: any caution is due caution

False

Every establishment should have a…

identification checking guide

four forms of ID

• driver’s license

• state identification

• passport

• us govt id/military/immigration id

What to do when in doubt of legal age?

Ask for another identification and refuse service if still doubtful

Checkpoints for altered ID

• erasure marks

• different or unevenly lineup type

• Lighter or darker shades of ink in certain areas (i.e., DOB)

• imperfections in laminate

• license with square rather than rounded corners

• read front and back of license

• watch for spelling errors

Stolen/borrowed ID checkmarks:

• examine photograph in good lighting

• ask questions about license

• feel license for thickness/signs of pasting over