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Proces
A reeks activiteiten die binnen een organisatie worden uitgevoerd met een duidelijk doel voor ogen.
Doel
Het product of de dienst dat wordt nagestreefd binnen een proces.
Proceseigenaar
De persoon die verantwoordelijk is voor het proces en de eindverantwoordelijkheid draagt.
KPI's
Kritieke prestatie-indicatoren die worden gebruikt om de prestaties van een proces te meten en te beoordelen.
Hybride werken
Het combineren van thuiswerken en werken op locatie.
Ergonomie
De wetenschap van het optimaliseren van de arbeidsomstandigheden om de veiligheid en gezondheid van werknemers te waarborgen.
Activity based werken
Een werkmethode waarbij flexplekken worden gebruikt en een clean desk principe wordt toegepast.
Online vergaderen
Het houden van vergaderingen via digitale communicatiemiddelen, zoals videoconferenties.
Reisplanning
Het plannen van een zakenreis, inclusief het reisschema, vluchtschema, accommodaties en vervoersmiddelen.
Hotel classificatie
De classificatie van hotels op basis van bepaalde criteria, die wereldwijd kunnen verschillen.
Corporate tarieven
Special rates offered to businesses for various services or products.
Landeninformatie
Information about the country including its culture, climate, and political situation.
Geld
Currency used in the country.
Bank- en kredietkaarten
Bank and credit cards that are accepted worldwide.
Buitenlandse valuta
Foreign currency that should be carried while traveling.
SIM-kaart
A small chip that allows a mobile phone to connect to a cellular network.
Roamingkosten
Charges for using mobile services outside of the home country.
Veiligheid
Awareness of crime, climate, and political situation in the destination country.
Gezondheid en klimaat
Adapting clothing and taking necessary precautions for health and climate conditions.
Reisapotheek
A kit containing essential medicines and first aid supplies for travel.
Ambassade
The diplomatic office of one country in another country.
Verlies identiteitspapieren
What to do in case of losing identification documents.
Nood van rechtsbijstand
Emergency legal assistance.
Wetten en gewoontes
Laws and customs of the destination country.
Wegcode
Traffic rules and regulations.
Regelgeving alcohol
Laws and regulations regarding the consumption of alcohol.
Bezit en transport drugs
Laws and regulations regarding the possession and transportation of drugs.
Bezit van en handeling in culturele of religieuze goederen
Laws and regulations regarding the possession and trade of cultural or religious goods.
Seksualiteit
Customs and norms regarding sexuality in the host country.
ZAKENLUNCHES EN -DINERS
Considerations for organizing business lunches and dinners.
LOCATIE
Factors to consider when choosing a location for business meals.
WIE ZIT WAAR?
Seating arrangements for business meals.
MENU EN DRINKEN
Considerations for menu and beverage selection for business meals.
Interne bedrijfsevenementen
Types of internal company events.
Externe bedrijfsevenementen
Types of external company events.
Formats
Different formats for organizing company events.
Doel?
Objectives of organizing company events.
Voorbereiden volgens de 7 W's
Preparing for events based on the 7 W's (Why, Who, What, Where, When, Which Way, and How).
WAAROM?
Reasons for organizing an event and assessing its feasibility.
WIE?
Identifying the target audience and creating guest profiles.
WAT?
Determining the purpose and content of the event.
WAAR?
Choosing a suitable location for the event.
WANNEER?
Considering the availability of the venue and other factors such as holidays and major activities.
WELKE MANIER?
Planning the program and format of the event.
Team
Assembling a team with diverse skills and assigning tasks.
Publiciteit/communicatie
Creating a visual identity and communicating with attendees.
Registratie
Managing attendee registration and providing confirmation.
Benodigdheden
Planning and coordinating catering, decor, audiovisuals, and other event requirements.
Routing
Designing a clear and efficient route for attendees.
Coördinatie van alle werkzaamheden
Coordinating all activities and tasks during the event.
Begroting
Creating a budget for the event and allocating costs to different departments.
Projectplanning
Creating a detailed plan with action points and timelines for the event.
Draaiboek
A detailed schedule and plan for the event.
Tijdens het event
Managing and executing the event according to the plan.
Na het event
Wrapping up the event, expressing gratitude to guests and evaluating its success.
Communicatie
Sending thank-you letters, press releases, and sharing event highlights on social media.
Evaluatie
Conducting a post-event evaluation and gathering feedback from attendees and stakeholders.
