HRM

The basic functions of the management process include all of the following EXCEPT __________.

Outsourcing

________ is the right to make decisions, to direct the work of others, and to give orders.

Authority

Which of the following best defines line authority? ___________

A manager's right to issue orders to other managers or employees.

Which of the following is most likely a line function of the human resource manager? ___________

Directing the activities of subordinates in the HR department.

All of the following are major areas in which an HR manager assists and advises line managers EXCEPT _________.

Strategic business planning

Which area is NOT a major area where human resource managers assist and advise line managers? ___________

Performance management

Which is NOT one of the five main types of digital technologies driving the functionality of HR professionals? ___________

Email

What term refers to the knowledge, skills, and abilities of a firm's workers? ___________

Human capital

Tools such as Twitter, Facebook, and LinkedIn that can be used to recruit new employees are known as: ___________

Social media

Which function of the management process requires a manager to establish goals and to develop rules and procedures? ___________

Planning

Which of the following includes five basic functions—planning, organizing, staffing, leading, and controlling? ___________

The management process

________ is the process of deciding what positions the firm will have to fill and how to fill them. ___________

Workforce planning

The process of deciding how to fill executive positions at a firm is known as ________. ___________

Succession planning

A firm's ________ should guide employment planning and determine the types of skills and competencies the firm needs. ___________

Strategic business planning

Succession planning requires three steps: __________, develop inside candidates, assess and choose those who will fill. ___________

Identify key needs

A trend analysis is limited in its usefulness because it ________. __________

Overlooks the potential for changes in skills needed.

When using either a trend analysis or a ratio analysis, it is assumed that ________ will remain the same. ___________

Productivity levels

A ________ is a graphical method used to help identify how two variables are related. ___________

Scatter plot

Which refers to company records showing present performance and promotability of candidates for a firm's top position? ___________

Personnel replacement charts

Which of the following refers to studying a firm's past employment needs over a period of years to predict future needs? ___________

Trend analysis

When managers determine which current employees are available for promotion or transfer, they will most likely use ___________

Skills inventories.

The information resulting from a job analysis is used for writing ________. ___________

Job descriptions.

All of the following will most likely be collected by a human resources specialist through a job analysis EXCEPT _________

Employee benefits options.

The ________ lists a job's specific duties as well as the skills and training needed to perform a particular job. ___________

Job description.

Which of the following is a written statement that describes the activities, responsibilities, working conditions? ___________

Job description.

Which of the following refers to the human requirements needed for a job, such as education, skills, and personality? ___________

Job specifications.

Which of the following requirements are typically addressed in job specifications EXCEPT ___________?

Working conditions.

Which of the following indicates the division of work within a firm and the lines of authority and communication? ___________

Organization chart.

A workflow analyst would most likely focus on which of the following? ___________

Methods used by the firm to accomplish tasks.

During job analysis, it is important to ______ before collecting data about specific job duties and working conditions.

Select a sample of similar jobs to analyze.

The fourth step in conducting a job analysis most likely involves collecting data about all of the following EXCEPT _____.

Employee turnover rates.

What is the final step in conducting a job analysis? ____________

Writing a job description and job specifications.

Which of the following terms refers to systematically moving workers from one job to another? ___________

Job rotation.

A supervisor who frequently rates all employees as average on performance appraisals is most likely demonstrating _______

Central tendency.

Which of the following terms refers to all forms of pay or rewards going to employees and arising from their employment? ___________

Employee compensation.