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Q: What is the main intercultural communication challenge?
A: Communicating effectively with people whose cultural norms, expectations, and communication styles differ from one’s own.
Q: What does the iceberg analogy illustrate in intercultural communication?
A: Visible traits (ethnicity, age, gender) are only the surface; deeper factors like acculturation, SES, religion, and education shape communication.
Q: What is high‑context communication?
A: Communication that relies heavily on nonverbal cues, shared understanding, and relationship meaning.
Q: What is low‑context communication?
A: Communication that depends on explicit, direct verbal messages and clear content.
Q: What is uncertainty avoidance?
A: A cultural tendency to feel comfortable (or uncomfortable) with ambiguity and the unknown.
Q: What is power distance?
A: The degree to which a culture accepts unequal authority between people.
Q: Why is communication critical in health care?
A: It builds trust, improves understanding, reduces misinterpretation, and increases treatment compliance.
Q: What are common barriers to communication in health care?
A: Ambiguous signals, cultural assumptions, provider bias, stress, and mismatched communication styles.
Q: What are the four stages of intercultural communication competence?
A: Unconscious incompetence, conscious incompetence, conscious competence, unconscious competence.
Q: What does the CRASH model stand for?
A: Consider Culture, show Respect, Assess/Affirm differences, be Sensitive, demonstrate Humility.
Q: What is the key to successful face‑to‑face intercultural communication?
A: Understanding cultural expectations, being mindful of one’s own behaviors, and adapting communication style.
Q: What makes nutrition education culturally effective?
A: Messages tailored to cultural values, involvement of the target audience, clear goals, and ongoing support.