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Flashcards covering the definitions, rules, and mathematical formulas for discrete probability distributions, including mean, variance, and standard deviation calculations.
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Discrete Probability Distribution
A listing of all possible outcomes of an experiment for a discrete random variable along with the relative frequency, which represents the probability.
Mutually Exclusive
A rule for discrete probability distributions stating that each outcome in the distribution is independent of and cannot occur at the same time as all other outcomes.
Probability Range Rule
A general rule for probability distributions stating that the probability of each outcome, denoted as P(x), must be between 0 and 1.
Sum of Probabilities Rule
A fundamental requirement for discrete probability distributions where the sum of the probabilities for all outcomes must be equal to 1.
Mean (μ)
A weighted average of the outcomes of the random variables that comprise a distribution, also known as the expected value (E(x)), calculated as the summation of each x variable multiplied by its relative frequency or probability: μ=∑x⋅P(x).
Expected Value (E(x))
Another term for the mean (μ) of a discrete probability distribution.
Variance (σ2)
A measure of dispersion calculated by taking each x value, subtracting the mean (μ), squaring that difference, multiplying it by the relative frequency (P(x)), and then summing those values: ∑(x−μ)2×P(x).
Standard Deviation (σ)
A measure of variation obtained by taking the square root of the variance.
Relative Frequency
The frequency of a particular bin or outcome divided by the total frequency.
Atlanta Call Center Stats
A call center with a mean number of rings of 3.15, a variance of 1.5275, and a standard deviation of approximately 1.24.
Boston Call Center Stats
A call center showing a mean number of rings of 1.9, a variance of 0.69, and a standard deviation of approximately 0.8307.
Managerial Performance Conclusion
Based on the comparison, the Boston call center is deemed more effective because it has a lower average time to answer calls (mean) and lower variability (standard deviation), indicating more consistency.