TEST 3 P1 PLEASE HOLD THE LINE

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Last updated 6:34 PM on 5/26/26
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13 Terms

1
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tổng đài viên

an operator

2
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cúp máy

hang up

3
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chờ máy

hang on

4
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modern=

contemporary

5
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các phân khúc kinh doanh

business segments

6
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yêu cầu

solicit

7
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định lượng

quantify

8
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số lượng

quantity

9
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thất vọng

distressing

10
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phương án thay thế

alternative

11
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phân cực, chia thành(2 nhóm đối lập)

polarise

12
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gợi lên, khơi mào

evoke

13
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gây khó chịu

aggravate=bother=make/drive sb crazy