Week 2 Notes Chapter 2 Flashcards

Competency Modeling

A framework to outline the skills and knowledge required for a job.

Position

The collection of tasks and responsibilities performed by individual employees.

Job

A group of related activities and duties performed by one or many people.

Job Analysis

The process of collecting information about jobs; the first step in successfully managing an organization’s human resources.

KSAOs

Knowledge, Skills, Abilities, and Other characteristics required to perform a job.

Job Description

A written description explaining the duties, working conditions, and other aspects specific to a job.

Job Specification

Indicates the knowledge, skills, abilities, and other characteristics necessary to perform the job.

Job Performance Standards

Criteria against which job success is measured, developed from job analysis information.

Autonomy

The freedom to control one’s response to the environment and to assume responsibility for one's actions.

Ergonomics

Focuses on how human beings physically interface with their work, described as the 'laws of work'.

Task Identity

The extent to which a job involves completing an identifiable piece of work from start to finish.

Task Significance

The recognition that an identifiable piece of work is important to others, enhancing job satisfaction.

Job Rotation

Moves employees from job to job, necessitating different skills and abilities.

Job Enlargement

Expands the number of related tasks in a job to add greater variety (Horizontal Loading).

Job Enrichment

Adds new sources of needs satisfaction to jobs, increasing responsibility, autonomy, and control (Vertical Loading).

Work Flow

The sequence of processes through which a piece of work passes from initiation to completion.