Reading Checks for final BUS237

according to your textbook, this type of organizational change alters the attitudes, behaviors, skills, or performance of employees in the company

people centered

according to your textbook, ____________ controls attempt to identify and prevent deviations in the standards before they occur?

feedforward

according to your textbook, each of the following is part of the economic environment that a business may pay attention to EXCEPT:

government regulations

according to your textbook, the international manager performs the same basic functions as the domestic manager

true

according to your textbook, ___________ occur when a company forms a partnership with a foreign firm to develop new products or give each other access to local markets

joint ventures

according to your textbook, each of the five basic functions of management do not change at all when operating in a foreign market

false

according to your textbook, the organization’s mission statement explains

what the organization stands for and why it exists

according to your textbook, this type of plan is concerned with what the lower level units within each division must do it, and who is in charge at each level

tactical plan

according to your textbook, this type of plan is an outline of steps designed with the goals for the entire organization as a whole in mind, rather than the goals of specific divisions or departments

strategic plan

according to your textbook, this type of plan is one that a manager uses to accomplish his or her job responsibilities

operational plan

_______ refers to the number of workers who report to one manager

span of control

the ________ structure is a management system based on a formal framework of authority that is carefully outlined and precisely followed

mechanistic

_____ is the downward transfer of authority from manager to subordinate

delegation

A __________ structure relies on other organizations to perform critical functions on a contractual basis

network

________ is the reaction or change of an organization’s structure

organizational design

a _________ structure groups positions into work units based on similar activities, skills, expertise and resources

functional

In an ________ organization, management consciously attempts to spread authority to lower organization levels

decentralized

planning

the goals & steps needed to get there

organizing

granting authority & assigning responsibility

Staffing

recruiting, selecting, training, developing employee’s

leading

encouraging, motivating, guiding & communicating with employee’s

controlling

measuring actual performance & comparing against desired results

which theory of motivation states which worker perceive equity when rewards equal efforts?

equity theory

______ consists of actions, gestures, and other aspects of physical appearances

non-verbal

this type of control is a leading indicator

concurrent

who is considered the father of TQM?

Edward Deming

this types of changes are made to the organizational design

structural