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Attribution theory
how people interpret and explain the causes of behaviors, which helps us recognize our own thought processes through internal and external factors, and forming biases
Dispositional attributions
internal attribution which includes one’s intelligence, attitude, or personality
Situational attributions
external attributions which include environmental factors that impact an individual (like the weather, or other world events)
optimistic explanatory style
people believe that bad events are considered as temporary problems, and they put the blame on external factors (situational)
Pessimistic explanatory style
people with pessimistic explanatory style believe that bad events are more permanent problems, and they put the blame on internal factors (dispositional)
Actor/observer bias
Using situation attributions to explain our own actions but using dispositional attributions to explain someone else’s actions
Fundamental attribution error
The tendency to overemphasize internal factors when judging others behaviors, and underestimating the importance of situational factors.
Self-serving bias
When succeeding in something, we attribute that success to our internal factors (dispositional) but if we fail, we attribute that to external factors (situational)
Internal locus of control
one believes that their actions directly impact what happens to them in the future (increased effort)
External locus of control
Outside/situational factors are what determine outcomes of different events in their lives (can cause learned helplessness and lack of effort)
Person perception
How individuals form impressions of others and even themselves
Mere exposure effect
When an individual is repeatedly exposed to a stimulus, causing them to like or favor the stimulus more and more overtime (like listening to a new song; you don’t like it at first but when you listen to it more continuously, you start to like it more)
Self-fulfilling prophecy
When someone’s expectation influences their behavior in a way that cause those expectations to come true. Can cause a cycle to form which can impact relationships, achievements, and self esteem (you don’t like someone because you think they’re scary so you act avoidant. Other person thinks you just don’t like them so they also do not interact with you)
Upward social comparison
When an individual compares themselves to someone they believe is better off; encourages improvement but if the gap is too big, it causes them to feel discouraged.
Downward social comparison
When an individual compares themselves to someone they believe is worse off, causing them to feel better about their own situation and can reduce motivation to improve.
Relative deprivation
Feeling that an individual is missing out on resources, opportunities, or are generally worse off than others (not about lacking basic needs but about your situation and how you compare it to others)
Stereotype
Generalized beliefs that about a group of people
Cognitive load
The total amount of mental effort being used in a person’s working memory.
Discrimination
Unfair treatment of individuals based on their group (refers to actions against a group/people)
Prejudice
Preconceived negative attitudes toward a group and its members (refers to biased thinking about a group/people)
Implicit attitudes
Often unconscious and individuals may not even be aware that they hold these beliefs
Just world phenomenon
tendency for people to believe that the world is just and that things are the way they are for a reason (people get what they deserve)
out-group homogeneity bias
tendency of one to perceive members of an out-group as more similar to each other than they actually are.
in group homogeneity bias
tendency to favor and support those who are in our own group and be more critical of those who aren’t
Ethnocentrism
the belief that one's own culture or ethnic group is superior to others, often leading to prejudice and discrimination against other cultures.
Belief perseverance
Tendency to maintain a belief despite new information or evidence that clearly contradicts it.
Confirmation bias
Tendency for someone to focus on information that their preexisting views and beliefs support while disregarding evidence that contradicts them.
Cognitive dissonance
Mental discomfort or tension that comes from when an individual has two conflicting beliefs, attitudes, or behaviors (eg. caring about the environment but still emitting a lot of gas because you drive a lot)
Social norms
Unwritten rules or expectations that guide people in society.
Normative social influence
Tendency to conform or be influenced to fit into group expectations for the desire of being liked or accepted by that group.
Informational social influence
when individuals conform because they believe others have more accurate information (choosing answer A because someone smart also chose that answer)
Persuasion
Process of actively changing someone’s attitudes, beliefs, or behaviors
Elaboration likelihood model
explains how people are persuaded, stating that people are either persuaded through central route, or peripheral route to persuasion.
Central route to persuasion
Persuasion asked on facts (takes more time and elaboration)
Peripheral route to persuasion
uses emotions to persuade by using quick thinking, and taking less time. Can often disregard logical solutions.
Halo effect
cognitive bias where our overall impressions of someone influences how we perceive them (not logical, and based on emotion)
Foot in the door
small request is made first, and requests gradually get more unreasonable to increase the likelihood of large request to be fulfilled (asking for a hangout —> eventually asking for a sleepover)
Door in face
Initial request is most unreasonable, so when smaller request is made, it is more likely to be fulfilled (charities asking for you to donate $100, but when you say no they ask for $25 instead which your are more likely to actually give)
Conformity
Tendency for someone to align their behaviors, beliefs, or attitudes with eh norms/standards of a group
Obedience
How individuals respond to authority figures (the more profession/ authority like, the more susceptible they are to obeying their requests)
Individualism
Emphasizes individual identity by focusing on their own accomplishments (most likely to resist conformity in order to focus on their own goals)
Collectivism
Cultural value that prioritizes group goals rather than individual goals (pursuing medical career over personal interests because it is more beneficial for your family)
Multiculturalism
Multiple cultural groups coexists within a society (focuses on diversity which enables more openness and acceptance)
Group polarization
Tendency for individual’s opinions, thoughts, and/or actions to become more extreme in a group (sports fans become more antagonizing towards rival team when together, rather then when alone)
Groupthink
a group prioritizes consensus over critical evaluation, often leading to poor decision making.
Diffusion of responsibility
Someone feels less personally accountable and responsible for taking action or helping when there are others present (man falls but you dont help because there are other people around)
Social loafing
When people are in groups, they end up trying less, assuming they can rely on others to complete the work for them.
Deindividualization
When in a group, individual loses their sense of self awareness/ personal accountability because they feel more anonymous in the group (going to concert acting rowdy vs. when alone you are more chill)
Social facilitation
When a group of people are together, they perform better because they are being observed by others (opp of social loafing; cross country athletes perform better at meets than in practice)
False consensus effect
Cognitive bias which causes someone to overestimate how others think/act, causing them to believe others must have the same thoughts as them (I think a certain movie in a series is the worst, so I assume all people think the same)
Superordinate goals
Requires cooperation between groups/individuals in order to reduce conflict by encouraging collaborative efforts towards one common goal (goal is often large, requiring more help)
Social traps
Individuals/groups act in their own short term interest, disregarding long term, negative outcomes (countries protecting natural resources but ultimately losing economic benefits)
Industrial organizational psychologists
They specialize in how human behavior in work settings influence people. Their main goals are to maximize workplace culture to better influence harder work, communication and create a more positive work environment.
Burnout
Physical/mental exhaustion caused by prolonged stress or overworking.
Altruism
One does selfless acts for the well being of others without expecting any personal reward (donating to a charity anonymously)
Prosocial
Any action that is intended to benefit others like helping, comforting, or sharing with others (helping classmate understand material before test)
Social debt
expectation that helping someone creates an obligation for them to return the favor (i lended friend some money, and she feels the need to help me in the future if i need it)
Social reciprocity norm
expectation that people have when doing something for others, they expect something in return (i helped friend move into her house, so i expect her to do the same for me)
Social responsibility norm
An expectation that people help those who are dependent or in need of assistance (helping old lady walk up stairs)
Bystander effect
shows how different situational factors can impact a person’s likelihood of helping others (less likely to help when others are around —> diffusion of responsibility)
Situational variables
Environmental factors that influence behavior in certain situations (connected to bystander effect; situational variable of other people being around causes you not to help)
Attentional variables
Factors that affect whether you notice a situation that may require help (when distracted on your phone, you may not realize if someone drops their books so you don’t help)