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What is the biomedical model
focuses on biological factors
focuses on objective lab tests rather than subjective feelings or patient history
Whats the biopsychosocial model?
a method of understanding health and illness through biological, psychological and social factors that influence a person's health outcomes.
emphasis is placed on treating the patient as an individual
what is the adolescence BPS model
The stage between childhood and adulthood can have more biological and social changes than any other stage except infancy
what is fear avoidance behavior
a psychiatric model that describes how an individual develops chronic msk pain as a result of avoidance based on fearof certain movements or activities perceived as harmful. This behavior can perpetuate pain and disability.
give a definition and name some examples of red flags
fever of 38 or above
unexplained weight loss
history of cancer
signs of infection
chest pain
numbness around genitals
= indicators suggesting a serious underlying condition
definition of a yellow flag and some examples
A psychological factor indicating potential risk for chronic pain, signaling a person's emotional state, beliefs, or behaviors that may hinder recovery.
belief that pain is harmful
fear avoidance behavior
low mood & social withdrawal
high pain intensity
when are yellow flags noted
during clinical assessment, by means of questionnaire (StarT back tool)
doctored-centered communication
one way process
more control over situation
doctor asks q’s, gives advice as a result
pantient answers, asks very few
patient is passive with little influence on consultationa communication style where the doctor dominates the conversation, providing information and advice while the patient has minimal input. This approach often limits patient engagement and can impede shared decision-making.
Patient - centered care
2 way process
doctor and patient participate
patient encourages to express themself
patients answers and asks q’sa collaborative approach to healthcare where the patient's preferences, needs, and values are prioritized. It involves active participation from both the doctor and patient, fostering open communication and shared decision-making.
what are the 5 basic communication tasks for the medical interview
initiating the session
gathering info
building the relationship
explanation and planning
closing the session
closed questions
one way communication
restricted range of possible answers (yes/no)
used when info is needed immediately/emergencies
open questions
2-way communication
uses how, when, where, why, who
patient expresses freely, providing extensive detailed answers
definition of ‘paraphrasing’
refers to the restatement of the meaning of a message using other words
definition of ‘summarizing’
clarification of whats been said, clarity of understanding. Usually occurs at end of consultation
whats jargon
professional terminology used by heathcarers to demonstrate authority, impress patients or stop them from asking questions
factors affecting communication
EMOTIONAL STATE
your emotions have impact on patient interaction and understanding.
empathy
- nervous/anxious
embarrassed
in pain
tired or under influence of sedative drugs
SOCIAL FACTORS
AGE
GENDER
CONFIDENTIALITY
what are the levels of nonverbal communication - SOLER
Sitting - directly opp = patient feels threatened
Open posture - no crossing arms/legs
Lean - in slightly to show interest
Eye contact - maintains connection, shows attentiveness
Relax - calm demeanor helps patient feel comfortable
what is paralanguage
whats expressed verbally other than words such as tone, pitch, flow, clarity, and volume.
The Equality acts 9 protected characteristics are what?
age
race
religion
disability
sex
sexual orientation
pregnancy/maternity
marriage/civil partnership
gender reassignment
what are the 6 types of diability discrimination
Direct discrimination 2. Indirect discrimination 3. Failure to make reasonable adjustments 4. Harassment 5. Victimisation 6. Discrimination arising from disability
definition of dignity
the state or quality of being worthy of honor/respect.
providing elderly people with dignified care has a positive impacts on their treatment, social outcomes, health and well being
How to develop effective communication with the elderly
PLAN FOR EXTRA TIME
GIVE YOUR UNDIVIDED ATTENTION
SPEAK SLOW, LOUD AND CLEAR
AVOID JARGON
USE SHORT SIMPLE WORDS/ SENTENCES
STICK TO 1 TOPIC AT A TIME
USE CHARTS/ MODELS/PICS
FREQUENTLY SUMMARIS THE MOST IMPORTANT POINTS
GIVE OPPERTUNITY TO ASK Q’S
non-verbal communication with the elderly
body positioning
touch
eye contact
head nodding
smiling
difference between sympathy vs empathy
Sympathy involves feeling pity or sorrow for someone else's misfortune, while empathy means understanding and sharing the feelings of another person, allowing for a deeper connection and support.
Piaget proposed 4 different stages of cognitive development, what are they?
sensorimotor - experience of world through movements/sensations
preoperational - development of language and imagination
concrete operational - understanding of concrete events and logical reasoning
formal operational - abstract reasoning and systematic planning.
what does John Bowlby’s attachment theory describe?
It describes the dynamics of long-term relationships between humans, particularly the bond between a caregiver and a child, emphasizing the importance of secure attachment for emotional and social development.
what are the 4 stages of bowlby theory
seperational anxiety - (7-12 months) child feels distress when mothers absent
preoperational stage - (2-7yrs) child has limited logic and beliefs about illness
concrete operational stage - (7-12yrs) child recognises illness has range of symptoms
formal operational stage - (12+yrs) child understands abstract concepts of health and illness.
ways to reduce pain in children
positive reinforcement
explain procedures using age appropriate props
distract their focus on something else
useful interventions during painful procedures - e.g. music, controlled breathing
what are 3 different culture categories that operate what caring for a patient
physician culture - medical jargo causes problems when patient is trying to understand
health setting culture - rules specific to the organization you're working with
patient cultures - patients cultural beliefs may differ to yours including beliefs about health, illness, and treatment.
personalistic systems based on 3 main causes of illness are…
1 supernatural forces, e.g. god
2 non-humans, e.g. ghosts, spirits
3 humans, witches, sorcerers
some widespread health beliefs if certain parts of Africa, india, Dominican republic etc are…
Voodoo - a belief system that includes supernatural forces influencing health and illness.
evil eye - a curse believed to cause harm or misfortune due to jealousy or envy.
naturalistic systems
Naturalistic systems are based on the belief that health is achieved through maintaining balance within the body and its environment. When this balance is disrupted, it leads to illness.
The chinese medical system
is a naturalistic system that emphasizes balance among the body's vital energies, known as qi, and the interplay of yin=cold and yang=hot to maintain health.
what is ayurvedic medicine
a naturalistic system rooted in India 3000-5000 years ago. Illness is caused by imbalance in humors (the 4 elements of fire, water, earth and wind). FOCUS IS ON RESTORING/MAINTAINING BALANCE
how can communicating across a language barrier influence how people behave
patient may feel everyones talking about them
excessive smiling and body language
avoidance of people for fear of appearing stupid
patient may pretend they understand to avoiding annoyance/forcing you to repeat
patient may feel nervous if theyre ill and vulnerable due to the inability to communicate effectively.
recommendations for communicating across a language barrier
speak clear but don’t raise voice
may not use sorry, thankyou and please because its not in their culture, doesn’t mean they’re being rude
use pictures/mimes to help get message across
give clear instructions in logical orders
pause between topics and check they understand
what are the problems with having family members as translators
inaccurate translation, bias and distortion
confidentiality/privacy are compromised which may inhibit patients from being open
family may not disclose all info
may answer for client can lead to misunderstandings in medical context.
definition of pain
An unpleasant sensory and emotional experience associated with actual or potential tissue damage; often described as a warning signal for the body.
definition of illness
A condition characterized by the presence of disease or health impairment, affecting physical or mental well-being.
definition of illness behavior
The way individuals respond to and cope with their illness, including their actions and attitudes towards health and healthcare.
lay referral system definition
an informal network of lay people (not medical practitioners) who provide their own info about a persons symptoms
what are the 5 components of illness representations
identity - name given to condition/associated symptoms
cause - individuals ideas about perceived cause of illness, which may not be biomedically accurate
timeline - the duration and expected course of the illness
consequences - individuals belief about consequences (how it’ll impact them physically and socially)
curability/controllability - beliefs about the extent to which the illness can be cured or controlled, either by oneself or through medical intervention.
what are the rights for the Sick Role
absent from normal social responsibilities
sick person isnt held responsible for their condition
illness is considered beyond individuals control therefore not curable by willpower
sick person has the right to be taken care of
duties/obligations of the sick role
sick individuals are expected to seek medical help, follow prescribed treatments, and work towards recovery, while also communicating their illness to others.
advantages of the sick role
social support
able to rest and be taken care of
exempt from many daily activities
protection from social obligations
access to healthcare resources
disadvantages of sick role
behaviors are scrutinized
others may view behaviors as illegitimate in attempt to gain advantage or attention from the healthcare system; possible stigma associated with being labeled as sick.
confusion, discomfort and anxiety from being in a role that requires constant validation of health status. Potential for dependency and loss of identity.
definition of stereotype
expectations and beliefs about a group of people that can lead to oversimplified and generalized perceptions.
definition of prejudice
a preconceived opinion or judgment about an individual or group, often without sufficient knowledge or evidence, leading to bias and discrimination.
definition of discrimination
the unjust or prejudicial treatment of different categories of people, often based on race, age, or gender, resulting in exclusion or adverse impact.
give some examples of stereotyping
ageism - old people are forgetful
sexism - women cant drive
religion - catholic families have a lot of children
profession - all bankers are greedy
media - males r always the boss
bad effects of stereaotyping
stigma - a set of unfair beliefs that society have)
discrimination (unfairly treating someone
racism (violence towards people because of their race)
good effects of stereotyping
enables us to respond rapidly to situations we’ve had similar experience in
were given a general idea of how a specific person may think and act
more aware of what someone finds offensive
whats the difference between prejudice and discrimination
prejudice includes 3 components of attitude (affective, behavioral and cognitive), WHEREAS discrimination only involves behavior
The nature of self includes
persona = “the mask” - the face we put on in society to appear to be in control, intelligent, witty etc
ego - the centre of the CONSCIOUS mind - it protects us in the norms of society. Responsible for dealing with reality.
shadow - the UNCONSCIOUS - that part that wants to do the things the ego tells us we cant do
the essential self - incorporates BOTH CONSCIOUS & UNCONSCIOUS - its our uniqueness. its the goals we want to achieve. MOST IMPORTANT TOOL IN PATIENT CARE
what is self efficacy
a belief in one's ability to succeed in specific situations or accomplish tasks, influencing motivation and behavior.
people with strong efficacy…
view challenging problems as tasks to be managed
develop inner interests in the activities they participate in
have stronger sense of committment to activities
recover quickly from setbacks
people with a weak sense of self efficacy…
avoid challenging tasks
believe difficult tasks are beyond their capability
focus on negative outcomes
loose confidence in personal activities and may give up easily when faced with obstacles.
personality types
Extravert - outgoing, talkative, energetic
introvert - quiet, reserved, less social interaction
Type A - intense hard driving personality (stress junkies)
Type B - relaxed, less competitive
Type D - linked with early death
what are the big 5 personality traits (OCEAN)
Openness - ideas, values, fantasy
Conscientiousness - order, self-discipline
Extraversion - warmth, assertiveness, positive emotions
Agreeableness - trust, modesty
Neuroticism - anxiety, depression, self-consciousness
what are the 2 types of motivation
primary motives = the satisfaction on basic biological needs for survival e.g. food, oxygen, water
secondary motives = based on learnt needs, drives and goals
what strategies can you use for changing risk behavior
Motivational Interviewing (MI) = a technique based on CBT which aims to enhance an individuals motivation to change health behavior
what is one of the foundations for MI
TRANSTHEORETICAL MODEL OF BEHAVIOR CHANGE
what are the 8 components for motivation strategies
giving advice
removing barriers
providing choice
decreasing desirability
practicing empathy
providing feedback
clarify goals
active helping
what are the 5 basic principles for creating condition change in MI
expressing empathy
avoiding argument
supporting self efficacy
rolling with resistance
developing discrepency
miller and \\\\rollnick (2002) suggest there are 8 steps of MI that allow therapeutic process to work, what are they?
establishing rapport
setting the agenda
assessing readiness to change
sharpening the focus
identifying ambivalence
eliciting self monitoring statements
handling resistance
shifting the focus
An ethical decicion is made using ethical rules:
veracity
confidentiality
fidelity
ethical rulesare taken from ethical principles, like
autonomy
beneficence
non-maleficence
justice
the teleogical ethical theory - consequentialism
= the right thing to do is that which brings about a good result
health professionals should seek to achieve the best possible outcome
what is hedonistic consequentialism
requires that a good outcome is ‘as much happiness produced as possible’
focused on maximizing pleasure and minimizing pain.
what is interest/preference consequentialism
is a type of consequentialism that focuses on maximizing the satisfaction of individual preferences or interests, rather than just overall happiness.
deontological ethical theories
‘duty orientated’
duty based ethics teaches that some acts are right or wrong because of the sorts of things they are, and people have a duty to act accordingly, regardless of the good or bad consequences that come along.
what are Bauchamp & Childress’ 4 principles framework
principle of autonomy - recognizes the right of individuals to make informed decisions about their own lives. This principle emphasizes respect for personal choice and self-determination.
principle of non maleficence - holds that individuals should not cause harm to others, ensuring safety and well-being.
principle of beneficence - do what is best for patient
principle of justice - everyone should be treated equally, distributing benefits, risks and costs fairly
what is informed consent
is the process by which a patient voluntarily confirms their willingness to undergo a particular medical intervention, based on a clear understanding of the risks, benefits, and alternatives involved.
what is consent
is the agreement or permission given by a patient for a medical procedure or treatment after being informed about its potential risks and benefits.
definition of anger
Anger is an emotional response characterized by feelings of frustration, hostility, or irritation, often triggered by perceived threats, challenges, or injustices.
what is aggression
any behavior that is intended to inflict harm on another person or object
2 types of aggression
hostile aggression = aggression aimed at causing pain or injury
instrumental aggression = aggression intended to achieve a goal or gain something, rather than to cause harm. E.g. killing someone to steal money from them
what is the etheology theory
= the study of animals in their natural environment and how animal behaviors increase their chances of survival and reproduction.
how to deal with aggressive patients
stay calm and adopt an assertive approach while maintaining a safe distance and using clear communication to de-escalate the situation.
acknowledge the aggressor and allow them to ‘let off steam’. USE OPEN QUESTIONS
active listening - maintain eye contact, use open gestures
Do not reward rudeness or abuse -
do not bluff -
focus on story not the aggression
What is CBT
cognitive behavioral therapy is a talking therapy that can help patients manage their problems by changing the way they think and what they do
when is CBT used
CBT is used to treat various mental health conditions, including anxiety disorders, depression, and PTSD, phobias, anger, psychosis, low self-esteem, OCD. CBT is also sometimes used to treat people with long term health conditions like IBS, Chronic fatigue syndrome
what happens during a CBT session
30-60 min session once a week or once every 2 weeks.
usually lasts between 5 and 20 sessions
Pt and therapist work together to break down thoughts, physical feelings and actions to identify patterns and develop coping strategies.
after working out what Pt can change, Pt will be asked to practice these changes in their daily life and discuss how successful this was
THE EVENTUAL AIM IS TO TEACH THE PT TO APPLY THE SKILLS LEARNT DURING TREATMENT TO THEIR DAILY LIFE
CBT can help make sense of overwhelming problems by breaking them down into smaller parts. What are these smaller parts?
a situation
thoughts
emotions
physical feelings
actions/behaviors
what are cognitive distortions and what are the 11 types
cognitive distortions are ways that our mind convinces us of something that isnt really true.
arbitrary inference = jumping to conclusions not supported by evidence
selective abstraction = blowing it out of proportion and focusing on negative details while ignoring positives.
personalisation = taking responsibility for events outside one's control, often leading to guilt or blame.
dichotomous thinking = black&white all or nothing thinking
overgeneralisation = a single incident serves as a basis for judging all instances the same
magnification/minimisation = exaggerating the importance of events or downplaying achievements or positives.
catastrophizing = expecting the worst possible scenario, creating anxiety about potential outcomes.
disqualification = predicting the future negatively without considering other possibilities or outcomes.
mind reading = assuming you know what others are thinking without evidence.
labelling = assigning negative labels to oneself or others based on perceived flaws or mistakes.
emotional reasoning = believing that feelings reflect reality, leading to distorted judgments.
name some advantages of CBT
helpful where medication hasnt helped
can be completed in relatively short period of time
can be used in different formats, e.g. groups, books etc
teaches useful and practical strategies that can be used in everyday life
name some disadvantages of CBT
patient must committ to get the most from it
attending regular sessions and carrying out any extra work can take up alot of time
it involves confronting emotions and anxieties
can be challenging for those with certain cognitive limitations or complex mental health issues
relies on patient engagement and willingness to change.
what is depression
an illness characterised by persistent sadness and loss of interest in activities that were normally enjoyed, accompanied by inability to carry out daily activities for atleast 2 weeks
what 5 symptoms of depression must be present for most days
changes in thinking - negative thoughts (death, suicide)
changes in feelings - persistent sadness, worthlessness
changes in behaviour - frequent crying, loss of interest in enjoyable activities
changes in physical well being - fatigue, sleeping less/more, change in appetite
what is dysthymia
= a less sever with fewer symptoms thatn major depression, but lasts longer, often for years. It can often lead to major depression (double dpression)
same symptoms as depression
What is bipolar depression
a mental health condition characterized by alternating periods of high energy or manic episodes and episodes of depression.
name some risk factors for depression
excessive alcohol
postpartum
genetic
following life threatening surgery
poor nourishment
chemical imbalances
psychological factors - rejection in childhood, setting very high standard for self or others, suffering chronic anxiety
social factors - unemployment, recent setbacks, having several young children at home, unable to confide in partner, economically poor background
factors for depression in the elderly
risk factors may include:
health problems
loneliness/isolation
reduced sense of purposeness (retirement)
recent bereavements
chronic pain
moving to carehome
symptoms of depression in the elderly
fatigue
weight loss
losing interest in activities
social withdrawal/isolation
sleep disturbances
loss of self worth
increased use of alcohol of alcohol or other drugs
why is depression in the elderly overlooked
they may assume depression just comes with aging
they may be isoltaed - which can lead to depression - with few around to notice their distress
they may not realise their physcial complaints are signs of depression
may be reluctant to talk about their feelings
alzheimers and depression share many symptoms, so it can be difficult to tell the 2 apart
depression in children and adolescents
health care professionals try avoid labelling a young person with a mental disorder. Some symptoms can be typical of the teenage development stage
risk factors of depression in children include…
failing exams
social rejection
history of physical or sexual abuse
poor communication with parents
family turmoil
getting in trouble at school or with police
fighting/breaking up with boyfriend/girlfriend
what is seasonal affective disorder (SAD)
only occurs during winter months and is due to lack of sunlight
Lack of sunlight may stop the hypothalamus to work properly, which may affect:
production of melatonin
production of serotonin
circadian rhythm
symptoms of SAD include
persistent low mood
loss of pleasure in previously enjoyed activities
feelings of guilt and worthlessness
feeling lethargic
sleeping more and finding it hard to get up
craving carbs and gaining weight
What is a genogram
A genogram is a visual representation of a family tree that uses special symbols to describe relationships, major events and dynamics of a family over multiple generations
what are the stress definitions
stress as a response = being over tired, lacking energy, having sleeping problems or feelings of depressed
stress as a stimulus = work overload, failing an exam, moving house