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Medicare Program
a federal health insurance program for those:
65 and older
under 65 with certain disabilities
with end-stage renal disease (ESRD)
How is the Medicare Program paid for?
workers and employers payroll taxes
premiums people with Medicare pay
Detail the history of Medicare
1960s: President Johnson signs Medicare & Medicaid programs into law
1970s: Medicare Program expanded by Congress to include certain disabled people with ESRD; Department of Health, Education, and Welfare creates the Health Care Financing Administration to coordinate the Medicare and Medicaid Programs
1980s: Department of Health, Education, and Welfare divided into the Department of Education and Department of Health and Human Services
1990s: Medicare offers Part C health care options
2000s: Medicare and Medicaid and State Children’s Health Insurance Program (CHIP) approved by Congress; HCFA renamed the Centers for Medicare and Medicaid Services (CMS); Medicare drug plan legislated in the MMA starts
2010s: ACA includes reforms that generate savings and offer new benefits and services to help keep people with Medicare healthy
2020s: ESRD Treatment Choices Model created & updated
Title XVIII of the Social Security Act
established Medicare to provide health insurance for people ages 65 and older
program included Medicare Part A and Part B (a.k.a Original Medicare)
Title XIX of the Social Security Act
established Medicaid to pay for medical assistance for certain people and families with low incomes and limited resources
Social Security Administration (SSA)
originally oversees the Medicare Program
enrolls most people in Medicare
Social and Rehabilitation Service (SRS)
works with the federally funded state Medicaid Program
Benefits Improvement and Protection Act
waives the 24 month waiting period before Medicare entitlement for people with ALS who are eligible for Social Security disability benefits
improves preventive benefits and benefits for some drugs
Medicare Prescription Drug Improvement and Modernization Act (MMA)
makes Medicare a more prevention-focused program
allows Medicare Advantage plans
Medicare Improvements for Patients and Providers Act of 2008
improves coverage of mental health, supplemental and preventive health services
creates new rules for Medicare Advantage marketing
Section 3021 of the ACA
creates the ESRD Treatment Choices (ETC) Model which gives ESRD patients the freedom to choose ESRD treatment that best works with their lifestyle
Health Equity Incentive under the ESRD Prospective Payment System (PPS)
encourages dialysis facilities and health care providers to decrease disparities in rates of home dialysis and kidney transplants among ESRD patients
List the 4 parts of Medicare
Medicare Part A
Medicare Part B
Medicare Part C
Medicare Part D
Medicare Part A
also known as hospital insurance
helps pay for:
inpatient hospital care
inpatient care in a skilled nursing facility (SNF) after a covered hospital stay
some health care
home health services
hospice care
Medicare Part B
a voluntary program that includes a monthly premium; may face penalties if enrolled in later
helps pay for medical services including:
physician services (e.g. surgery, consultation, office & institutional calls, services, and supplies offered incident to a physician’s professional service)
some preventive services
home health for people without Part A
ambulance services
laboratory and diagnostic services (e.g. laboratory test, x-ray & diagnostic test)
surgical supplies
durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS)
hospital outpatient services (e.g. diagnostic services, physical/occupational/speech-language pathology therapy)
Rural Health Clinic (RHC) services
Federally Qualified Health Center (FQHC) services
certain prescription drugs
Opioid Treatment Programs (OTPs)
*doesn’t cover inpatient hospital facility services
Medicare Part C
refers to Medicare Advantage plans that Medicare-approved private insurance companies offer; Medicare sets rules companies must follow
MA plans must cover all services that Part A and Part B cover except hospice care
Ma plans also can offer other benefits that traditional Medicare doesn’t pay for
allows people with Medicare to enroll in MA Plans instead of getting Medicare benefits through Original Medicare
Medicare Part D
the Medicare drug plan
offers prescription drug coverage to all people with Medicare who choose to enroll
insurance plans or private companies contract with Medicare to provide these services
plans vary in cost and what drugs they cover
anyone who has Part A or Part B and lives in a plan’s service area is eligible to join the plan
Original Medicare
offers coverage for Medicare Part A or Part B as a fee-for-service benefit
Medigap policy
only works with Original Medicare; monthly premium must be paid
an option people can buy to help pay for some of the health care costs that Original Medicare doesn’t cover; helps people pay for their out-of-pocket costs, as well as other services Medicare doesn’t cover
must have Medicare Parts A and B to buy a Medigap policy
enrollees of Original Medicare with a Medigap policy have Medicare and Medigap each paying their share of covered health care costs
standardized by federal law; each plan has a different set of benefits, only difference is cost
List Medicare choices
Original Medicare
Medigap
Medicare drug plan/Part D
Medicare Advantage (MA)/Part C
Medicare Advantage (MA) Plan
also called Medicare Part C; offers Part A and Part B benefits except hospice
many MA plans include Medicare prescription drug coverage
Medigap policy not needed because MA plans generally cover many of the same benefits that Medigap covers
List Medicare choice options for patients:
step 1: choose either Original Medicare or MA Plan
step 2: decide if supplemental coverage is needed
step 3: decided if prescription drug coverage is needed
For services covered by both Medicare and Medicaid, which pays first?
Medicare and then Medicaid up to the state’s payment limit
How do people enroll in the Medicare Program?
through an automatic enrollment process or by applying to the program when they are eligible
Railroad Retirement Board (RRB)
enrolls railroad retirees in Medicare
Part A eligibility
certain income requirements based on own earnings or those of a spouse, parent, or child
worker must have a specific number of quarters of coverage (QCs)
“Entitled To” Section
lets healthcare professionals know if a person has Original Medicare benefits
Medicare Beneficiary Identifier (MBI)
a unique randomly assigned number for CMS Medicare cards
Part B eligibility
people entitled to premium-free Part A are eligible for Part B
Medicare Part B premiums taken out of monthly checks for people with Medicare by the SSA, RRB, and Office of Personnel Management (OPM)
Part B enrollment periods
initial enrollment period (IEP)
general enrollment period (GEP)
special enrollment period (SEP)
MA and Part D also have enrollments periods like Part B
initial enrollment period (IEP)
lasts for 7 months starting 3 months before eligibility (age 65, the 25th month of disability benefit entitlement, or Part A entitlement date for people with ESRD)
general enrollment period (GEP)
for people who refused Part B during the IEP or whose Part B coverage was ended 1/1-3/31 of each year or coverage effective 7/1
special enrollment period (SEP)
people who delayed enrolling in Part B because they or their spouse had group health coverage based on employment can sign up for Part B with no increased premium any time if they have group health plan coverage based on current employment or within 8 months of the end of the employer or union health plan coverage
People disenrolling from an MA Plan except a Medicare Savings Account (MSA) Plan
may return to Original Medicare during the open enrollment period for Medicare Advantage and Medicare prescription drug coverage (10/15-12/7) or Medicare Advantage open enrollment period 1/1-3/31
provider
refers to any person or entity enrolled in Medicare who offers health care or services
Detail provider choices when enrolling in the Medicare Program
step 1: apply to enroll in Original Medicare
step 2: decide whether to apply to enroll in any MA plans
retail pharmacies
can enroll in Medicare to offer covered Part B services as a supplier
decide whether to contract with specific MA Plans or the Medicare drug plan
List conditions for being deemed contracting for providers of services to a Medicare Advantage (MA) Plan private-fee-for-service plan enrollee
know before supplying services that the person getting services is enrolled in a PFFS Plan
have access to the plans’s terms and conditions of payment
plan covers the service offered
private-fee-for-service (PFFS) plan
a type of MA plan in which people may go to any Medicare-approved provider if the provider agrees to accept the plan’s terms of payment before treating the patient
may have extra benefits
insurance plan instead of the Medicare Program decides how much it will pay and what a person will pay for services
The Centers for Medicare & Medicaid Services (CMS)
an agency of the U.S. Department of Health & Human Services (HHS) that oversees the Medicare Program
goal is to provide effective health care coverage and promote quality care for people with Medicare
List functions of CMS
makes sure its contractors and state agencies properly administer Medicare
issues policy for provider payment
identifies and tests ways to improve health care management and treatment
assesses the quality of health care facilities and services
works with states to oversee the Medicaid Program, the Health Insurance Marketplace, and CHIP
Medicare Contractors
work with CMS to process Medicare claims
include:
Medicare Administrative Contractors (MACs)
MA Plan contractors
Medicare drug plan contractors
organizations
work with CMS to run the Medicare Program
help oversee program integrity, quality improvement, and patient support
some mostly work with Medicare providers and others work with people enrolled in Medicare
List examples of Medicare organizations
Benefits Coordination & Recovery Center (BCRC)
Comprehensive Error Rate Testing (CERT) Contractor
Office of Inspector General (OIG)
Qualified Independent Contractor (QIC)
Quality Improvement Organization (QIO)
Railroad Retirement Board (RRB)
Recovery Audit Contractors (RACs)
Social Security Administration (SSA)
State Survey Agency (SA)
Unified Program Integrity Contractors (UPICs)
Benefits Coordination & Recovery Center (BCRC)
doesn’t process claims
allows plans that offer health or prescription coverage for a person with Medicare to determine which insurance plan has the primary payment responsibility and the extent to which the other plans will contribute when a person is covered by more than 1 plan
consolidates the activities that support the collection, management, and reporting of other insurance coverage for people with Medicare
helps a person identify health benefits and coordinates the payment process to prevent mistaken payment of Medicare benefits
Comprehensive Error Rate Testing (CERT) Contractor
measures and improves the quality and accuracy of Medicare claims submission, processing, and payment
CERT contractor calculates the Medicare FFS error rate and estimates of improper claim payments by reviewing a random sample of submitted claims and medical records
Office of Inspector General (OIG)
protects the integrity of HHS programs and the health and welfare of the people in those programs through a nationwide network of audits, investigations, inspections, and other related functions
Qualified Independent Contractor (QIC)
responsible for conducting the second level of appeals (reconsiderations of initial determinations and redeterminations of Medicare claims)
Medicare Administrative Contractors (MACs)
an organization that contracts with CMS to oversee the Medicare Program within a specified jurisdiction
are multistate, regional contractors responsible for administering both Part A and Part B claims
responsible for handling the first level of appeals
Quality Improvement Organization (QIO)
a group of health quality experts, clinicians, and consumers organized to improve the quality of care delivered to people with Medicare
List the 2 types of QIOs that work under CMS’s direction in support of the QIO Program
Beneficiary and Family Centered Care (BFCC)-QIO
Quality Innovation Network (QIN)-QIOs
Recovery Audit Contractors (RACs)
review claims on a post-payment basis
detect and correct past improper payments
State Survey Agency (SA)
perform initial surveys (inspections) and periodic resurveys (including complaint surveys) of all providers and certain kinds of suppliers
Unified Program Integrity Contractors (UPICs)
perform fraud, waste, and abuse detection, deterrence, and prevention activities for Medicare and Medicaid claims processed in the U.S
perform integrity-related activities associated with Medicare Parts A, B, DME, Home Health and Hospice (HHH), Medicaid, and the Medicare-Medicaid Data match program (Medi-Medi)
Medicare
refers to people who qualify for both Medicare and Medicaid as dually eligible beneficiaries
What do you have to do to become a Medicare provider and get payment from Medicare?
complete an enrollment application
CMS collects your information and makes sure you’re qualified and eligible to enroll in the Medicare Program
List examples of providers who send claims for Part A benefits
hospitals
skilled nursing facilities (SNFs)
home health agencies (HHAs)
critical access hospitals (CAHs)
hospice agencies
List examples of suppliers who send claims for Part benefits
physicians
non-physician practitioners
other suppliers (e.g. ambulance, DMEPOS, and clinical labs)
hospitals, SNFs, HHAs, and CAHs can also send claims
What does payment for Original Medicare services depend on?
services meeting benefit categories
services not being specifically excluded from coverage
items or services being reasonable and necessary
List items & services generally not covered by Medicare Part A & Part B
acupuncture
chiropractic services, except to correct a subluxation using manipulation of the spine
cosmetic surgery
custodial care
dental care and dentures
eye care (routine exam), eye refractions, and most eyeglasses
foot care
health care while traveling outside the U.S.
hearing aids and exams for the purpose of fitting a hearing aid
hearing tests not ordered by a doctor
long-term care services and supports (long-stay nursing home and home and community-based services)
orthopedic shoes (with few exceptions)
prescription drugs (Medicare doesn’t cover most outpatient drugs)
syringes or insulin, unless the insulin is used with an insulin pump
What must people with Medicare pay?
deductible and coinsurance for most services
deductible
amount a person must pay before Medicare starts to pay for services and supplies covered under the program
coinsurance
the share of the cost for services a person must pay after they meet the deductible
Medigap enrollment
starts of the first day of the month in which an individual is both 65 and enrolled in Medicare Part B
open enrollment period lasts 6 months (insurance companies can’t deny people with Medicare coverage due to past or present health problems during this period)
Medigap insurance companies may use health history to decide eligibility for Medigap policy and how much must be paid for the policy after the end of a person’s open enrollment period
guaranteed issue rights
insurance companies must offer certain Medigap policies even if the person has health problems
medical underwriting
the process insurance companies use to decide whether to take an individual’s application for insurance, whether to add a waiting period for pre-existing conditions (if state law allows it), and how much to charge the individual for that insurance
decision based on an individual’s medical history
*people must go through in order to get Medigap policy back after dropping
Medigap policies sold before 2006
included outpatient prescription drug benefits
those who still have this coverage and choose not to sign up for a Medicare drug plan may keep this policy that includes outpatient drug coverage
List MACs that work with Original Medicare
Part A/B Medicare Administrative Contractors (A/B MACs)
durable medical equipment medicare administrative contractors (DME MACs)
home health and hospice medicare administrative contractors (HHH MACs)
List MAC responsibilities
primary contact between you and the Medicare FFS program
processing Medicare FFS claims
making and accounting for Medicare FFS payments
enrolling providers
handling reimbursement services and auditing institutional provider cost reports
handling redetermination requests (first-stage appeals process)
answering questions
teaching about Medicare FFS billing needs
setting up local coverage determinations (LCDs)
reviewing medical records for selected claims
coordinating with CMS and other FFS contractors
participating supplier
voluntarily signs an agreement with Medicare to accept assignment for all services given to people with Medicare
means the supplier accepts Medicare's allowed amounts as payment in full for services and doesn’t collect more than the Medicare deductible and coinsurance or copayment from the patient
non-participating supplier
doesn’t sign an agreement
can still accept assignment of Medicare claims on a case-by-case basis
List conditions for joining an MA Plan
be entitled to Part A and enrolled in Part B
permanently live in the service area of the MA plan
choose to enroll in an MA Plan
people of any age with ESRD can enroll in MA plans starting 1/1/21
Detail how MA Plans works
MA Plans offer Part A and Part B coverage except hospice (Original Medicare pays for Medicare-covered services that an MA plan patient gets while in hospice care)
offers extra benefits such as vision, hearing, dental, and health and wellness programs, and may include drug coverage
generally have provider networks
people who switch from Original Medicare to an MA Plan and also have a Medigap policy can’t use the Medigap policy to cover deductibles, copayments, or coinsurance while enrolled in the MA Plan
some MA Plans charge enrollees a monthly premium which is added on to the Part B premium people pay to Medicare, though some plans pay all or part of the Part B premium; costs vary
plan may have a yearly deductible or additional deductible for some health services as well as payment for each doctor’s visit or service
dually eligible people (those who qualify for Medicare and Medicaid) may get help with their MA Plan costs from the Medicaid Program, depending on their level of Medicaid coverage
List types of MA Plans
PFFS
HMO
MSA
PPO
SNP
Health Maintenance Organization (HMO)
generally allows enrollees to only go to doctors, specialists, or hospitals that are part of the plan’s network, except in an emergency
Medical Savings Account
combine a high deductible health plan with a Medical Savings Account that people can use to manage their health care costs
covers 100% of Part A and Part B costs once deductible is met
don’t have premiums
don’t cover prescription drugs, but we allow people to enroll in a drug plan
Preferred Provider Organization (PPO)
have network providers, but people can also use out-of-network providers for services their plan covers, usually for a higher cost
Special Needs Plan (SNP)
offers benefits and services to people with specific diseases, certain health care needs, or limited incomes
tailor their benefits, provider choices, and drug formularies to best meet the specific needs of the groups they serve
membership is limited to certain groups of people, including those in institutions such as nursing homes, those eligible for both Medicare and Medicaid, or those with some chronic or disabling conditions
MA Plan Contractors
must contract with CMS (each contract is for a calendar year)
must meet enrollment requirements and follow MA Plan marketing guidelines
MA contracts automatically renew from term-to-term unless CMS or the MA organization gives notice of the intent to non-renew or end the contract at the end of the current term
MA provider selection
MA service providers must have an agreement with CMS allowing them to offer services under Original Medicare
certain health care professionals must undergo credentialing to join a provider network
MA organizations must provide a written notice of the reason for their decision to decline inclusion in its network
MACs can’t process MA plan claims
MA Plan benefits
may change from year to year; plans send an Annual Notice of Change (ANOC) to enrollees each fall that has information about changes in premium, benefits, cost sharing, or service area effective in January of the following year
send enrollees an Evidence of Coverage (EOC) each year that gives details such as what benefits the plan will cover, how much the person will pay, and how to file an appeal
Detail how to get drug coverage
joining a Medicare drug plan or selecting a Medicare Advantage Plan that includes drug coverage
*for people with Medicare who don’t have prescription drug coverage through an employer or union, TRICARE for Life, COBRA, or other means
Medicare drug plan sponsors
nongovernmental entities under contract with CMS to offer prescription drug benefits
each plan must give enrollees the information they need to decide their prescription drug coverage each year, including the plan’s service area, benefits, and covered drugs
Drug plan benefits vary depending on:
what drugs the plan covers
how much the person pays
which pharmacies a person can use
*coverage and cost differ but all Medicare drug plans must offer at least a standard level of coverage that Medicare sets
Drugs covered under the Medicare drug plan must be:
available only by prescription
FDA approved
used and sold in the U.S.
*drug plans don’t cover drugs excluded by law, non-prescription drugs, and drugs covered under Part B
*OTC drugs generally not covered but Part D covers medical supplies associated with the injection of insulin and not covered under Part B. This includes insulin syringes, needles, alcohol swabs, and gauze
List covered conditions for Medicare drug plans
cancer medications
HIV/AIDS treatments
antidepressants
antipsychotic medications
anticonvulsive treatments for epilepsy seizure disorders and other conditions
immunosuppressants
formulary
a list of drugs the plan covers; must meet Medicare’s rules
may not include every Medicare-covered drug but usually cover a like drug that is safe and effective
can change during the year because of drug therapy changes, new drugs, or new medical information; must tell enrollees at least 60 days in advance of formulary changes that affect a drug they take
*use Medicare Plan Finder>Find Plans Now under Find health & drug plans to find out which plans cover specific prescription drugs
tiers
cost-sharing levels
What happens to Ma enrollees with drug coverage who join a Medicare drug plan?
they are disenrolled from their MA Plans and returned to Original Medicare (people disenrolled during the MA Disenrollment Period 1/1-2/14 each year may may choose a new drug plan regardless of whether they had earlier Medicare drug coverage)
different rules apply to a Medical Savings Account (MSA) Plan or an MA Private Fee-for-Service (PFFS) Plan without drug coverage
Late Enrollment
those who don’t enroll in a drug plan when first eligible may pay a penalty to enroll in a plan later if they don’t keep creditable coverage
those who wait until after their Part D IEP ends to join a plan will see their premiums go up 1% for every month they waited to enroll, penalty must be paid as long as they have Medicare drug coverage
creditable coverage
drug coverage from an employer or a union that’s expected to pay, on average, at least as much as Medicare’s standard drug coverage
those who have this kind of coverage when they become eligible for Medicare can generally keep that coverage without paying a penalty if they decide to enroll in Medicare drug coverage later
List what people are responsible for paying in a Medicare drug plan
monthly premiums
annual deductible
copayments or coinsurance
a small copayment for the rest of the calendar year after they reach a certain out-of-pocket amount
coverage gap
after people reach a drug plan’s standard level of coverage, they may have to pay costs for their prescriptions until reaching a catastrophic coverage level
people who reach the coverage gap get a discount when buying Part D-covered brand-name or generic prescription drugs
catastrophic coverage
offered for people that have an unexpected illness or injury resulting in extremely high drug costs
pays almost all drug costs after the patient has paid a set amount of drug costs out-of-pocket during a calendar year
Extra Help Program
helps people with limited income and resources pay their Medicare prescription drug coverage costs
helps those who qualify not be penalized for late-enrollment or helps them pay the penalty
automatically enrolls people who qualify for the program but don’t choose a drug plan
*people with the lowest incomes pay no premiums or deductibles and have small or no copayments
*people with slightly higher incomes have no premium or a reduced premium and a reduced deductible, they also pay a little more out of pocket
List the 6 steps to becoming a Medicare provider
register in the I&A System
get an NPI
enter information into PECOS
decide if you want to be a participating provider
check status of pending enrollment application
keep enrollment information up to date
Identity & Access (I&A) Management System
lets you create 1 user account to manage access to CMS systems such as PECOS
National Provider Identifier (NPI)
mandated standard unique identifiers by HIPAA for health care providers and health plans for electronic transmission of health information
NPIs are:
10-digit numeric identifiers that don’t change
used in HIPAA standard transactions
needed to enroll as a Medicare provider or supplier
National Plan & Provider Enumeration System (NPPES)
developed by CMS to assign NPIs
Provider Enrollment, Chain & Ownership System (PECOS)
the preferred method for provider enrollment
an electronic Medicare enrollment system through which providers and suppliers can:
send Medicare enrollment applications
view and print enrollment information
update enrollment information
omplete the revalidation process
voluntarily withdraw from the Medicare Program
track the status of a sent Medicare enrollment application
a scenario-driven, interactive application process with built-in help screens
makes sure that physicians and non-physician practitioners complete and send only the information necessary to enroll or make a change in their Medicare enrollment record