GB 310 exam 3 lester

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Last updated 8:24 PM on 4/21/26
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60 Terms

1
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A firm can benefit from high switching costs, even when rivals offer free products.

true

2
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a ___ is the symbolic embodiment off all information connected with a product or service

brand

3
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Benefits related to a firm's size are referred to as?

scale advantages

4
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commodities are products or services that vary across multiple vendors?

False

5
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Consumers buying commodities are highly ___ since they have so many similar choices

price-focused

6
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Dell, previously the world's number one PC manufacturer, has seen its market share shrink because of rivals copying its value chain and reducing the price advantage it enjoyed over rivals. Dell's present struggles:

underscores the importance of continually assessing a firm's strategic position among changing market conditions

7
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Leveraging consumers to promote a product or service is known as _____.

viral marketing

8
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Moving first pays off when the time lead is used to create:

critical resources for competitive advantage.

9
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the degree to which complete information is available is known as?

price transparency

10
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The set of activities through which a product or service is created and delivered to customers is known as a(n) _____.

value chain

11
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Sales in Apple's app store are so large, that they would be ranked as a Fortune 500 firm if the figure were broken out as a firm separate from Apple.

true

12
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A recent report in Forbes suggests that what percent of firms are failing at digital transformation?

72%

13
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Some of the radical changes brought about by new technologies include:

the creation of an unprecedented set of security and espionage threats

14
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Crowdsourcing tools and question-and-answer sites like ___ allow firm's to reach out for expertise beyond their organization.

Quora

15
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which area of corporate law is connected to technology?

Privacy, patents, and intellectual property

16
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A firm's financial performance that consistently outperforms its industry's peers is known as _____.

sustainable competitive advantage

17
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The _____ problem exists when rivals watch a pioneer's efforts, learn from their successes and missteps, and then enter the market quickly with a comparable or superior product at a lower cost.

fast follower

18
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Firms like Blockbuster, Sotheby's, and Barnes & Noble were put at risk by operating under the following platitude:

Follow, don't lead

19
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How does the internet typically impact price transparency and information asymmetry?

price transparency increases while information asymmetry decreases

20
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Amazon was started by:

Jeff Bezos

21
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A PC, laptop, or any other small computer can be set up to run server software.

true

22
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A data cube refers to a:

A special database used to store data in OLAP reporting.

23
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achieving success in a project rarely lies in the strength of technology alone.

true

24
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a firm's information systems can influence the likelihood of partnering with other firms and it's attractiveness as a merger or acquisition target

true

25
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All SQL databases are relational databases.

true

26
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computer hardware refers to

the physical components of information technology

27
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Computer-driven investment models can be very effective when the market behaves as it has in the past. However, in terms of historical consistency, they are vulnerable to failure in the face of:

black swans

28
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Data becomes _____ when it is presented in a context so that it can answer a question or support decision-making.

information

29
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Firms that base decisions on hunches are said to be gambling, not managing.

true

30
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in database systems, a table is also known as a __

file

31
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small graphs that are created to offer simple visuals clues about data graphed?

sparklines

32
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what are the 3 types of spaklines?

line, column, win/loss

33
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sparklines automatically print with the worksheet.

true

34
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rules created to help visual see data with color

conditional formating

35
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when using conditional formating, you can create your own rules?

yes

36
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conditional formatting rules can be applied to?

specific data ranges, text, cells/blanks, & duplicate vaules

37
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Excel sheet can print in both portrait or landscape

true

38
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Excel sheets print to landscape by default

false, portrait

39
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what does a pivottable in excel primarily create?

A way to reorganize data in tables for further analysis.

40
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someone experienced using pivottables should create a pivottable by?

selecting create pivottables button

41
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the field used to measure and compare data in a pivottable?

columns

42
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the field for data you want to analyze in a pivottable?

rows

43
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the field containing the values a table uses for comparison in a pivottable?

values

44
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an optional field used to sort data in a pivottable?

filter

45
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what is the most accurate definition of an Excel Macro?

A way to record a sequence of keystrokes and actions in Excel.

46
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where is the stop a Marco recording button located?

View Tab

47
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48
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what are the complete steps to take to record a Marco in Excel?

view tab>Marcos button>name the Marco>record steps>stop recording

49
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50
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what are the complete steps taken in a Marco to add filters to the column headers?

start macro recording>click data tab>select filter button>stop recording

51
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what is the definition of a function in Excel?

A formula exists in Excel to easily and quickly make specific types of calculations.

52
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What tab is selected to see specific types of functions at a glance

formulas tab

53
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VLOOKUP function

looks up leftmost value in a vertical lookup table and returns a related result from the lookup table

54
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HLOOKUP function

looks for a value in the topmost row of a table and returns a value in the same row from the horizontal column you define

55
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taking an IF function and adding more than 1 logic test inside the IF function?

Nested IF

56
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Returns TRUE when all arguments are true and FALSE when at least one argument is false.

AND function

57
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returns treu if any of the arguments are true

OR function

58
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added to a formula if it errors out?

IFERROR

59
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what does the PMT function do?

Calculates the payment for a loan based on the given time frame for repayment

60
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What does the PV function do?

Calculates the present value or the starting value of a loan when it was taken out originally.