Readiness Exam 4 IT

Which of the following is the most important consideration when opening a file on an OS GUI?

File Extension

A new computer can connect to the network but cannot access the internet. What should you check first?

Maybe: The DNS settings

Your computer is showing frequent system errors after a software update. What should you do first?

Restore the system to a previous restore point

A computer is not displaying any output to the monitor. What is the first thing to check?

Check the connection between the monitor and the computer

Which of the following is used to determine whether users accessed inappropriate online content?

Web browser history

Which of the following BEST describes the purpose of data persistence in a database?

To ensure data remains available and unchanged over time, regardless of system state changes or reboots.

A user’s computer is running out of disk space. What is the first step to resolve this?

Maybe: Enable disk compression to free up space

Which of the following hard drives has the largest capacity?

2TB

Which of the following devices extends the range of a network?

Access point

After installing a scanner, the scanning software does not detect the scanner. What should you do first?

Reinstall the scanner drivers

Your computer is randomly shutting down. What is the first thing you should check?

CPU temperature

You installed a scanner and its driver, but none of the buttons are working on the device. What could be the problem?

Incorrect scanner driver is installed

A computer shows the error message "Operating System Not Found." What is the first thing to check?

Check the boot sequence in BIOS

The screen on your monitor is flickering. What could be the cause?

Maybe: The monitor cable is damaged

Your computer is not booting up after installing new RAM. What is the first step to troubleshoot?

Check if the RAM is properly seated

The computer’s performance is degrading over time. What is the first step to optimize performance?

Check for unnecessary startup programs

A user is unable to load the most recent version of a web page. The old page loads each time the screen is refreshed. Which of the following would the user most likely do to resolve the issue?

Clear the cache.

A user wants to access books and does not need printed, physical copies. The solution should be portable and lightweight. Which of the following is the best solution?

E reader

A user is unable to connect to the network despite having a valid IP address. What should you check first?

The physical connection of the Ethernet cable

Which of the following devices extends the range of a network?

Access point

A technician identifies the potential cause of a problem. Which of the following troubleshooting steps should the technician take next?

Test the theory

What is the first step you should take when connecting a new printer to your laptop?

Check if the printer supports plug-and-play capability

What is metadata in the context of databases?

Data that describes and provides information about other data.

Which of the following encryption types protects data at rest?

File-level

Which of the following is the smallest storage unit?

Kilobyte

Which of the following can be used to input commands for a computer to execute?

Console

Which of the following describes a printer?

Output

A user's device is experiencing slow processing performance when multiple applications are running at the same time. Which of the following components is causing this issue?

RAM

Which action helps verify the authenticity of a secure website when entering sensitive information?

Check for a lock icon near the browser's URL bar

Which of the following devices primarily provides input to a computer?

Keyboard

What troubleshooting step should you take first if your newly installed RAM isn't recognized by the computer?

Ensure the RAM is seated correctly

What type of language is specifically designed to retrieve data from databases?

Query language

What should you do to protect your personal information when using social networking platforms?

Make your profile private and limit post sharing to friends or trusted contacts.

Which of the following actions would help a user validate a website's certificate on a browser?

Clicking the lock symbol next to the URL

A user receives a notification about a new software vulnerability. Which of the following is the best way to secure the software?

Applying updates

A user reports that their printer prints blank pages. What is the first thing to check?

Printer toner or ink levels

Which component is primarily responsible for running multiple applications smoothly at the same time?

RAM

After a malware attack, your computer is slow and unresponsive. What is the first step to troubleshoot?

Disconnect the computer from the network

A company updates its password policy to require that all passwords be reset every 60 days. Which of the following best describes this requirement?

Password expiration

Why is it important to regularly apply software updates to your computer system?

To fix security vulnerabilities and improve system stability

A user has forgotten their password and cannot log into their computer. What is the first step to recover the password?

Maybe: Use a password recovery tool

A scanner is not recognized by the operating system even though it is connected properly. What is the most likely cause?

The scanner driver is outdated or missing

A printer displays as offline despite being powered on and connected. What's your first troubleshooting step?

Check the printer’s network connection

A programmer creates an object to retrieve customer names from a database. Which of the following best describes the object that is retrieving the names?

Method

A user is trying to view a report via a hyperlink on a website. When the user clicks on the hyperlink, nothing happens. Which of the following must be configured to view the report?

Pop-up blocker

A user is typing a document using a keyboard. Which of the following describes this action?

Input

You’re trying to secure a system from unauthorized access. Which of the following is NOT a good practice?

Leaving the default passwords unchanged

A user clicks a hyperlink, but the linked content doesn't open. Which browser setting is most likely causing this issue?

Pop-up blocker

Which of the following refers to a human-readable program?

Pseudocode

Your computer frequently crashes after installing a new software update. What is your first troubleshooting step?

Restore your system to a previous restore point

You’ve installed a new hard drive, but it does not appear in the file explorer. What should you do first?

Check the disk management console

You just installed a printer, but it is not printing despite showing as connected. What is the most common cause?

Incorrect printer drivers are installed

You installed a new software package, but it is crashing immediately upon startup. What could be the cause?

Maybe: Incorrect Software installation

After upgrading to a new version of the operating system, certain programs are running slowly. What is the first troubleshooting step?

Check for updates to the programs

A printer is showing as offline, but the printer is powered on and connected. What should you check?

The network connection of the printer

Which of the following is considered an output device?

Smart TV

In a database table, what is the BEST description of a "Primary Key"?

A column that uniquely identifies each record within the table.

A newly installed printer is not responding to print jobs. What should you do first?

Maybe: Check if the printer is on

After connecting a printer to a computer via USB, the printer is not showing up in the devices list. What should you do?

Maybe: Install the printer drivers

What is a method used to protect information on a storage device when it is not being accessed or processed?

Encrypting the storage device

While working as a help desk technician, you are faced with a reported issue that a certain application is not starting on several computers within the organization. You've gathered the necessary information, duplicated the problem, and questioned the users. What is the most effective next step in identifying the probable cause of the application failure?

Consult the application's knowledge base or the Internet for similar issues and documented solutions.

The system is running slow after a major software update. What should you check first?

Check system resources like CPU and RAM usage

What is the main purpose of encryption in data security?

To protect data by converting it into an unreadable format

Which of the following would you typically clear to troubleshoot website loading issues?

Browser cache

You are troubleshooting a network issue, and the computer cannot ping the default gateway. What is the first thing to check?

Maybe: The default gateway IP address

Which of the following statements correctly adds a new record to a table named 'Students' where 'Name' is 'Alice' and 'Age' is 10?

INSERT INTO Students (Name, Age) VALUES ('Alice', 10);

What is the role of the command-line interface within an operating system?

It allows users to interact with the system by typing commands to perform specific tasks.

You are setting up a new computer, and it does not recognize the USB keyboard or mouse. What is the most likely cause?

Maybe: The drivers are not installed

A user needs to transfer a 100GB data file to a coworker, but the network is down. Which of the following should the user most likely use instead?

Flash drive

An employee attempts to install software on a PC. A prompt to enter a username and password appears on-screen. The employee then receives an "access denied" message and cannot install the software. Which of the following types of access would allow the employee to accomplish this task?

Administrator

A team member is experiencing trouble with their portable computer, saying it frequently overheats and shuts down unexpectedly. What is a possible solution to this issue?

Using a cooling pad to improve airflow around the device

You are installing software on a new computer, but the installation is failing. What should you check first?

The system requirements of the software

A monitor displays "No Signal." What could be the issue?

The computer is not properly booting

After installing a scanner, a user cannot scan documents from the scanner's control panel. What is the first troubleshooting step?

Ensure the correct driver is installed