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humanitarian communication
use of dialogue to mobilize action and protect crisis-effected communities
humanitarian vs HR discourse
humanitarian: linked to religious concerns, alleviating suffering and helping those in need. empathy, philanthropy, activism
HR: linked to political concerns and social justice. guarantee and protect rights
secular humanism
individual potential and right of every person to determine own destiny; free will
humanitarian interventionism
use of military force against another state justified as protecting/freeing people; causes unintended harm and is cover-up for geopolitical agenda
Philhellenism
struggle for Greek indepndence, and prevent Russia from assuming political control over Greece and the Balkans
humanitarian law originated to:
set limits on violence
turning point in humanitarian thinking and practice
Biafaran War which ruined public image of International Red Cross because doctors were forced to stay silent during ongoing genocide
when did importance of NGOs grow?
between 70s/80s
new vs. old humanitarian approach
new: HR, development and conflict prevention
old: need and neutrality
mediatization
helps build legitimacy and attract fundraising resources, imagery
a catalyst for viewers is
suffering; people feel empathy or gratitude; ethical discourse
ethical discourse
doing things because they’re moved to do it or it’s the right thing to do
new humanitarianism
shift focus from aid to individual suffering
compassion fatigue
declining emotional responsiveness, reduced attention to humanitarian messaging, avoid distressing content
reasons for compassion fatigue:
media saturation, crisis overload, recurring imagery, and lack of impact
effects of compassion fatigue:
moral disengagement, scroll past, erosion of trust and normalizing of suffering
compassion fatigue is not ________
psychological, but produced by media
how to reduce compassion fatigue:
personalization, actionability, foster social solidarity not pity
intimacy at a distance
portrayed as people emotionally close to us, highlights distance that humanitarian communication wants to reduce
evolution of humanitarianism
needs to rights
relief assistance to protection
no profit, no harm as communication
what should be prioritized during communication strategies?
credibility and relationship, not media impact
why does disinformation regarding humanitarian news get posted?
to undermine credibility of NGOs and victims
misinformation reduces trust
why are humanitarian orgs targeted?
government sees their activities as interference in domestic affairs
NGOs collect data, attacked by personal leaders to limit spread of info to not damage their reputation
humanitarian orgs receive funding that may be seen as instruments of external influence
since they’re providers of service and support, could be seen as competitors for authority and people want to weaken them
disinformation effects
delays aid delivery, increase distrust, confusion and hostility
racial hoaxes
false, misleading stories targeting migrants, refugees and minorities to spread fear
rely on stereotypes and prejudices
repetition, emotional reactions and sharing
anti-immigrant narratives
different types of racial hoaxes
health-related, economic-related, and crime-related
what has become a powerful weapon for politicians and governments?
disinformation
“refugee crisis” of 2015
EU in crisis; weakness of immigration policies, NGOS activities were repressed to discourage support for migrants
Italy relationship with NGOs
conducted judicial investigation to find ties to mafia or human traffickers
“Italians” first and closed ports
examples of fear-based metaphors
waves, floods, invasions
framing of immigration and impact on NGOs
national emergency requiring strong measures; NGOs become symbols of threat and scapegoats
improper distance
describes problematic relationship between people who witness suffering and those who suffer
agonistic solidarity
standing with people because you recognize their struggles and honor that responsbility; critical judgment and empathy
post-humanitarianism
appeals more to people’s personal values and choices than feelings of pity
humanitarian securitization
humanitarian issues treated as security threats, focus on protection and control rather than aid and care
narrated border
media representations and official discourse
enacted border
everyday practices, interactions, and policies
mediatization
media strongly structures how we perceive things
remediation
movement of content from digital platform to mainstream media; reach national/international audience
intermediation
communication across different digital platforms horizontally connect actor coordination
transmediation
interaction between online communication and offline encounters; how migrants and authorities interact face-to-face
Mare Nostro example as narrated border
media campaigns present Italy as military protector and humanitarian savior
dual framework/coexistence of care and control:
migrants - helpless victims/potential threats
military - heroic and compassionate
Greece example as enacted border
reality of migrant reception are not like official narratives
migrants are excluded from communication and decision-making
consequence of narrated and enacted borders
unequal power relations; invisibility of exclusion in representation and hierarchy
benevolent subjection
system that appears caring/humane while controlling, filtering and excluding
mediatized border + violence
doesn’t eliminate it, just restructures it into normalized form
traditional vs new humanitarian campaigns
traditional: relied on pity, guilt, empathy, moral obligation, emotional intensity to bridge distance
new: humanitarian causes presented in similar ways to products because of competitive media environment where attention is scarce
crisis of pity
declining effectiveness of emotion-based appeals in motivating action, audience doesn’t respond to suffering since repetition felt insincere and weakened force
shock effect campaign
graphic and realistic images to provoke strong emotional reaction; urgency and immediate action
logic of complicity
viewers made to feel responsible/guilty for suffering; discomfort, guilt and shame meant to motivate action
2 ways effectiveness of shock campaigns was reduced
bystander effect: audience feels overwhelmed and unable to act
boomerang effect: reject message to not be manipulated/guilt-tripped
positive image campaign
victims are active participants in own development, empowering representation of suffering, engagement seems less emotionally overwhelming
issues with positive image campaigns
simplify complex global problems by focusing on individual success story rather than systemic inequalities
present development as linear process, but aid doesn’t automatically lead to progress
less urgency to act
suffering becomes normalized/distant
misrecognition
the way positive campaigns hide/soften power inequalities between donors and recipients [unequal power relations]
ex. Western donors are benevolent helpers and recipients are thankful
similarities between shock and positive image campaigns
rely heavily on emotional appeals and idea that strong feelings lead to action which is not always true
repeated exposure leads to fatigue and disengagement
examples of post-humanitarianism implementation
online donations, petitions, no long term commitments, speed and convenience
negative impact of post-humanitarianism examples
superficial participation, short-term and minimal, campaigns rely more on branding
communication is important for
relationship-building, credibility, consistency, promote active participation
differences between humanitarian and social communication:
humanitarian: build visibility, grab media attention, competitive, main objective = fundraising
social: long-term relationship, collaborative, promote rights, main objective = social advancement
social communication
promotes rights
social solidarity
attempts to improve lives of those suffering; sense of connection
main tool of PR
press release because informational, answer all questions, promote the organization BUT press conference more important because requires recognizable speakers and a time