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Complexity
Distinct Selves
Consistency
How consistent selves are
Clarity
How clear self-concepts are
Social Self
Relartionship with others
Self enhancement
Innate drive to view ourselves positively
Self evaluation
Self esteem: how good I feel about myself
Self efficacy: how much I believe in myself to do something
Locus of control: your general belief of how much control you have over your life
Self verification
We accept information about things we already believe about ourselves
Locus
Internal: not smart enough to pass a test
External: Test was too hard
Control
I got sick before test → uncontrollable
Didn’t study enough → within your control
Fundamental attribution error:
Failures of others is due to internal factors not external
False-Consensus Effect
Overestimates that others share your beliefs
Recency Effect
Most recent information dominates our perception
Primary Effect
First thing perceived becomes perception of someone
Attitudes
beliefs, more stable over time
Beliefs → Feelings
Can share a belief and have different feelings about it
Feelings → Behavior
Same feeling but form different behavioral intentions due to experience, personality, etc
Long working hours, A=quits, B=complains, C=keeps working
Behavioral Intentions → Behavior
Same behavioral intentions, but different situation/skills enables only one to act
Both think compensated not enough, A=just pushes through, B=asks for a raise
Surface Acting:
displaying emotions, poor strategy for emotional labor
Deep Acting:
consciously change how you feel about something
Exit
Leaving/quitting
Voice
voicing concerns of situation
Loyalty
wait it out
Neglect
Reduce work effort/quality
Instrumentality
if i put in effort, i can perform, but if I perform it will lead to meaningful outcomes
Valence
Do I care about the outcome?
Effort leads to
Expectancy
performance leads to
instrumentality
Outcome leads to
Valence
Transformational Leadership Model
Develop and communicate strategic vision: symbols, metaphors, stories, framing the story, communicate with compassion, humility, sincerity
Managerial
tasks that need to be completed
Implicit Leadership
unconscious perceptions of a good leader
Leader attributes
theory, specific attributes incline people to have leadership potential
Servant leadership
leaders serve followers
power distance
Strength of a society’s social herarchy
Multidisciplinary
what makes you unique, what am I looking for? Willing to draw from different disciplines
Contingency
Most relevant, the answer: "it depends" the relationship depends on something else, (trust depends on smthn, context is required)
Organizational Citizenship Behaviors
Voluntary above and beyond behavior, OCBI-individual, or OCBO-organization; Descriptive vs Required
Practical Orientation
people r working well in organization, what do i need to know