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Operations Management
Administration of business activities to create the highest level of efficiency possible within a organization
Activities needed for SCM
planning
sourcing
manufacturing
delivery and logistics
returning
Decision phases of a supply chain
supply chain strategy/decision: how to structure a SC over the next several years (long-term)
supply chain planning: decisions over the next quarter or year
supply chain operation: daily or weekly operational decisions
Competitive strategy
defines the set of customer needs a firm seeks to satisfy through its products and services relative to its competitors
Process definition
a transformation/production process that uses resources to convert inputs into some desired output