Structured Feedback Process

Confirm Conditions

Really good call, how do you feel about it?

Do you feel comfortable collaborating on 15min on feedback?

New Hire Strengths

What are two things you did well?

Why are those X important?

If you continue doing those how could it impact X?

Coach Strengths

I’m going to highlight two strengths.

I loved the way you Open/Discovery/Close by doing X.

I also loved during the Open/Discovery/Close when you did Y.

This is a skill called X and it can be really powerful.

if you consistently do skill, you’ll

Do you recall how you phrased it?

was that so important?

How did that benefit the next call?

You showed that again during the Open/Discovery/Close by doing Y.

Why is that so important?

How did that benefit the next call?

Now let’s talk about some opportunities.

What is one thing you would do differently?

Why that?

How would that impact?

I noticed two opportunities to do X.

One in the OPEN/DISCOVERY/CLOSE when Y happened.

The second was in the OPEN/DISCOVERY/CLOSE when Y happened.

How might you have adjusted there?

What do you think would have happened if you got X?

Today we spoke about continuing to do X and adjusting to do Y on future calls.

How will changing X help you on future calls?

So I can be better what coaching feedback do you have for me?