Interpersonal Communication and Relationship Dynamics

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This set of vocabulary flashcards covers key concepts from the lecture notes on nonverbal communication, listening styles, emotional regulation, relationship development models (Knapp's Model), and conflict management.

Last updated 6:02 PM on 6/9/26
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72 Terms

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Personal Space

The invisible area surrounding a person that they consider their own, where different distances communicate different levels of intimacy and comfort.

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Territory

Physical spaces or possessions people claim as their own, such as a bedroom, office, or favorite seat.

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Paralanguage

Vocal characteristics that accompany speech, including tone, pitch, volume, rate, and emphasis.

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Barrier Behavior

Using objects or actions to create distance from others, such as crossing arms, looking at a phone, or placing a bag between people.

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Physical Environment

The surroundings in which communication occurs, including lighting, furniture, noise, and décor.

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Chronemics

Communication through the use of time, such as punctuality, waiting, and time spent with others.

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Haptics

Communication through touch, including handshakes, hugs, pats, and other physical contact.

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Intimate Zone (Hall's Interaction Zones)

The communication distance ranging from 018inches0-18\,\text{inches}.

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Personal Zone (Hall's Interaction Zones)

The communication distance ranging from 18inches4feet18\,\text{inches}-4\,\text{feet}.

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Social Zone (Hall's Interaction Zones)

The communication distance ranging from 412feet4-12\,\text{feet}.

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Public Zone (Hall's Interaction Zones)

The communication distance of 12+feet12+\,\text{feet}.

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Relational Listening

Listening to strengthen relationships and show support and understanding.

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Recreational Listening

Listening for enjoyment, such as music, stories, or entertainment.

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Task/Content-Centered Listening

Listening to understand information needed to complete a task or learn content.

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Stage-hogging

A conversational behavior where someone constantly redirects attention to themselves.

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Ambushing

Listening only to find weaknesses or arguments to attack rather than to understand.

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Information Overload

When too much information makes it difficult to process messages effectively.

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Personal Concern

A listening barrier where one's own worries distract attention from the speaker.

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Analyzing

Evaluating the meaning of a message before responding.

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Advising

Offering suggestions or solutions to another person's problem.

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Emotional Labor

Managing or displaying emotions to meet social or professional expectations.

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Debilitative Emotions

Emotions that interfere with effective functioning and communication.

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Facilitative Emotions

Emotions that help individuals function effectively and achieve goals.

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Rumination

Repeatedly dwelling on negative thoughts, feelings, or experiences.

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Emotional Contagion

The process by which emotions spread from one person to another.

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Rational Emotive Approach

A method of changing emotions by identifying and challenging irrational beliefs.

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Fallacy of Perfection

The belief that mistakes are unacceptable and one must be perfect.

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Fallacy of Should

The belief that people must behave according to one's expectations or rules.

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Fallacy of Approval

The belief that self-worth depends on gaining others' approval.

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Complementarity

A relationship pattern in which partners fulfill different but compatible roles.

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Rewards

Benefits people receive from relationships that increase satisfaction.

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Disclosure (Self-Disclosure)

Sharing personal information, thoughts, and feelings with others.

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Proximity

Physical closeness that increases opportunities for interaction and relationship formation.

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Competency

Possessing desirable skills, abilities, or qualities that attract others.

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Initiating (Knapp's Model)

The first stage of coming together involving first impressions and initial contact.

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Experimenting (Knapp's Model)

The second stage of coming together involving learning about each other.

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Intensifying (Knapp's Model)

The third stage of coming together characterized by a growing emotional connection.

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Integrating (Knapp's Model)

The fourth stage of coming together where lives become more interconnected.

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Bonding (Knapp's Model)

The fifth stage of coming together involving formal commitment such as marriage or partnership.

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Differentiating (Knapp's Model)

The first stage of coming apart where differences are emphasized.

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Circumscribing (Knapp's Model)

The second stage of coming apart where communication decreases.

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Stagnating (Knapp's Model)

The third stage of coming apart where relationship growth stops.

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Avoiding (Knapp's Model)

The fourth stage of coming apart involving deliberate separation.

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Terminating (Knapp's Model)

The final stage of coming apart where the relationship ends.

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Alternating

Switching between periods of closeness and distance in a relationship.

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Metacommunication

Communication about communication itself, or talking about how people communicate.

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Sharing Tasks

Dividing responsibilities and work within a relationship.

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Acts of Service

Showing affection through helpful actions and support for others.

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Types of Friendships

Short term vs. Long term

Task oriented vs. Maintenance oriented

Low disclosure vs. High disclosure

Low obligation vs. High obligation

Infrequent contact vs. Frequent contact

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Protective Family Orientation

A family communication style emphasizing obedience, conformity, and parental authority.

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Emotional Intimacy

A form of closeness based on the sharing of feelings and emotional support.

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Physical Intimacy

A form of closeness expressed through physical touch and contact.

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Intellectual Intimacy

A form of closeness based on the exchange of ideas and thoughts.

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Perceived Scarce Resources

The belief that there is not enough of something valuable, such as time, money, or attention, for everyone.

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Expressed Struggle

A conflict component involving an openly communicated disagreement between parties.

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Avoiding (Conflict Style)

A conflict management style characterized by ignoring the conflict.

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Accommodating (Conflict Style)

A conflict management style characterized by giving in to others.

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Competing (Conflict Style)

A conflict management style involving pursuing one's own goals at the expense of others.

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Compromising (Conflict Style)

A conflict management style where each side gives up something to reach an agreement.

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Collaborating (Conflict Style)

A conflict management style involving working together for a mutually beneficial solution.

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Criticism (Four Horsemen)

A negative communication behavior involving attacking the person rather than the specific behavior.

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Contempt (Four Horsemen)

A negative communication behavior involving insults, mockery, or disrespect.

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Defensiveness (Four Horsemen)

A negative communication behavior involving refusing responsibility and making excuses.

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Stonewalling (Four Horsemen)

A negative communication behavior involving withdrawing from communication.

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Acknowledge

Recognizing another person's presence, ideas, or feelings.

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Endorsement

Showing support, acceptance, or appreciation of another person.

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Complaining

Expressing dissatisfaction about a behavior or situation without attacking the person.

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Disconfirming

Communicating that another person's feelings, thoughts, or existence are unimportant.

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Ostracism

Excluding or ignoring someone socially.

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Phubbing

Snubbing someone by focusing on a phone instead of interacting with them.

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Disregard

Showing little concern, respect, or attention toward another person.

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Shared Activities Intimacy

Engaging in mutual interests or activities that enhance social bonds and improve communication between individuals.