Class 2: Threat Types, Threat Actors, and Attack Vectors

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Last updated 3:26 AM on 6/11/26
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71 Terms

1
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Vulnerability versus threat versus risk

A vulnerability is a weakness, a threat is something capable of exploiting that weakness, and risk is the likelihood and impact of the threat successfully exploiting it.

Example: A weak password is a vulnerability, a credential thief is a threat, and possible account compromise is the risk.

Memory trick: Weakness + danger = possible damage.

Trick question tip: Weakness or flaw means vulnerability; danger or attacker means threat; likelihood plus impact means risk.

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Likelihood versus impact

Likelihood measures how probable a security event is, while impact measures how severe the consequences would be.

Example: An exposed system may have high likelihood of attack, while a system holding sensitive records may have high impact if compromised.

Memory trick: Likelihood = chance; impact = damage.

Trick question tip: Questions asking how probable point to likelihood; questions asking how harmful point to impact.

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Risk assessment

A risk assessment identifies and evaluates risks so an organization can prioritize the issues that require attention first.

Example: A public-facing outdated server holding sensitive data is prioritized over an isolated low-value device.

Memory trick: Assess risk to fix the biggest danger first.

Trick question tip: If the scenario compares likelihood and impact to determine priority, think risk assessment.

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Technical, physical, and human vulnerabilities

Technical vulnerabilities involve hardware, software, or configurations; physical vulnerabilities involve facilities or direct access; human vulnerabilities involve behavior, mistakes, or lack of awareness.

Example: A software flaw is technical, an unlocked equipment room is physical, and trusting a deceptive request is human.

Memory trick: Tech, place, people.

Trick question tip: Identify where the weakness exists: technology, physical environment, or human behavior.

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Zero-day vulnerability

A zero-day vulnerability is a previously unknown weakness for which defenders have had little or no time to prepare and a vendor patch may not yet exist.

Example: Attackers exploit a newly discovered software flaw before an update is available.

Memory trick: Zero-day = zero days to prepare.

Trick question tip: Unknown flaw, no patch, or exploitation before vendor awareness points to zero-day.

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Vulnerability management

Vulnerability management is the continuous process of identifying, analyzing, prioritizing, remediating, validating, and reporting weaknesses.

Example: A team scans systems, ranks findings by risk, applies updates, and confirms the weaknesses are fixed.

Memory trick: Find, rank, fix, verify, report.

Trick question tip: A repeating program for discovering and correcting weaknesses is vulnerability management, not a one-time scan.

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Agent-based versus agentless vulnerability scanning

Agent-based scanning uses software installed on endpoints for detailed continuous visibility, while agentless scanning examines systems remotely without installing local software.

Example: A managed laptop reports findings through an installed agent, while a network appliance is checked remotely.

Memory trick: Agent lives on it; agentless looks from outside.

Trick question tip: Installed local scanner points to agent-based; remote scan with nothing installed points to agentless.

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Unsupported and legacy systems

Unsupported or end-of-life systems no longer receive normal vendor security updates, making newly discovered weaknesses difficult to correct.

Example: A critical legacy device cannot be upgraded, so it is isolated and given restricted access until replacement.

Memory trick: No support means no normal fixes.

Trick question tip: If patching is impossible, look for compensating controls such as isolation, segmentation, restricted access, or replacement.

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Attack surface

An attack surface is the total collection of possible points where a threat actor could interact with or attack an environment.

Example: Accounts, applications, open ports, wireless connections, cloud services, devices, and internet-facing systems all add to the attack surface.

Memory trick: More doors and windows means more ways in.

Trick question tip: If the question asks about all possible entry points together, think attack surface.

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Attack vector

An attack vector is the specific path or method a threat actor uses to reach a target or deliver an attack.

Example: A deceptive message, vulnerable service, removable device, voice call, or compromised supplier can be an attack vector.

Memory trick: Surface = all doors; vector = the door used.

Trick question tip: If the question asks how the attacker entered or delivered the attack, think attack vector.

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Attack surface reduction

Attack surface reduction removes or restricts unnecessary exposure so attackers have fewer opportunities to find a weakness.

Example: An organization closes unused ports, disables unnecessary services, removes stale accounts, limits public access, and segments networks.

Memory trick: Fewer entry points, fewer chances to attack.

Trick question tip: Closing ports, disabling services, removing accounts, least privilege, and segmentation point to attack surface reduction.

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Remote exploit versus local exploit

A remote exploit can trigger a vulnerability across a network without prior local access, while a local exploit requires an attacker to already have access or credentials on the system.

Example: An attacker exploits an exposed service remotely; after stealing a user account, the attacker uses a local flaw to gain administrator privileges.

Memory trick: Remote reaches in; local starts inside.

Trick question tip: No prior login points to remote exploitation; authenticated access followed by privilege escalation points to local exploitation.

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Direct access vector

A direct access vector requires physical access to a device or location and can bypass many network protections.

Example: An intruder uses an unattended workstation or connects unauthorized removable media to a system.

Memory trick: Physical reach can bypass digital walls.

Trick question tip: Unlocked workstation, physical port, removable media, or boot device points to direct access.

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Wired network vector

A wired network vector uses a physical network connection to gain access, monitor traffic, or attack internal systems.

Example: An unauthorized person connects a device to an exposed network port inside a building.

Memory trick: Plug into the wire, enter the network.

Trick question tip: Physical Ethernet connection or exposed switch port points to a wired network vector.

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Wireless and remote access vectors

Wireless and remote access vectors target Wi-Fi, remote-access services, or other connections that extend the network beyond a controlled physical location.

Example: An attacker creates a deceptive wireless access point or steals credentials for a remote connection.

Memory trick: No cable does not mean no risk.

Trick question tip: Fake access points, stolen remote credentials, wireless connections, or remote services point to wireless or remote access vectors.

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Cloud access vector

A cloud access vector targets internet-accessible cloud resources through weak credentials, exposed interfaces, or misconfiguration.

Example: An attacker signs in with a stolen cloud account or finds a storage service with overly broad permissions.

Memory trick: Cloud entry often begins with identity or configuration.

Trick question tip: Weak cloud credentials, public storage, exposed cloud interfaces, or misconfiguration point to a cloud vector.

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Default credentials

Default credentials are manufacturer-set usernames and passwords that should be changed before a device or service is used.

Example: A connected device remains protected by its factory administrator password, which is widely known.

Memory trick: Default password = attacker already knows the first guess.

Trick question tip: Factory username, unchanged password, or vendor default login points to default credentials.

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Open service ports

Open ports expose network services, and unnecessary or vulnerable services increase the attack surface.

Example: A server exposes a remote management service that the organization does not use.

Memory trick: Every open port is another possible door.

Trick question tip: The best mitigation is to close unused ports, disable unnecessary services, and restrict required ports.

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Lure-based attack vector

A lure-based vector uses something attractive, useful, urgent, or interesting to persuade a victim to open a file, connect a device, or run software.

Example: A malicious program is disguised as a free application or important update.

Memory trick: The lure attracts; the hidden code hooks.

Trick question tip: Free software, prizes, urgent updates, or curiosity used to make the user act point to a lure-based vector.

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Removable media and USB drop attack

A removable-media attack uses a device such as a USB drive to deliver malware or gain access; a drop attack leaves infected media where a curious person may connect it.

Example: An infected drive is left in a break room hoping an employee plugs it into a company computer.

Memory trick: Found USB = do not plug it in.

Trick question tip: Abandoned removable media relying on curiosity points to a USB drop or baiting attack.

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File-based attack vector

A file-based vector delivers malicious code through an executable, document, image, archive, or other file that a vulnerable application or user opens.

Example: A document presented as an invoice runs harmful code when opened.

Memory trick: The file looks normal; the payload is not.

Trick question tip: Attachments, documents, images, or downloads used to execute malicious code point to a file-based vector.

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Message-based attack vector

A message-based vector uses email, text messages, instant messaging, social platforms, or collaboration tools to deliver links, files, requests, or deception.

Example: A message pretending to be an account alert pressures a user to open a link.

Memory trick: The message delivers the trap.

Trick question tip: Email, SMS, chat, social media, or collaboration messages used as delivery mechanisms point to message-based vectors.

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Zero-click exploit

A zero-click exploit compromises a target without requiring the user to open a link, launch a file, or knowingly interact with the content.

Example: A vulnerable messaging application processes a received image automatically and triggers the flaw.

Memory trick: Zero-click = no tap needed.

Trick question tip: Simply receiving or previewing content causes compromise points to a zero-click exploit.

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Threat actor

A threat actor is a person, group, organization, or entity capable of causing a security incident.

Example: Threat actors include unskilled attackers, insiders, hacktivists, organized crime, competitors, and nation-state groups.

Memory trick: Threat actor = the who behind the threat.

Trick question tip: If the question asks who is causing or carrying out the activity, identify the threat actor.

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Threat actor attributes

Threat actors are compared by whether they are internal or external, their sophistication, resources, funding, access, intent, and motivation.

Example: A well-funded external group using custom tools differs from a careless employee who already has authorized access.

Memory trick: Who, where, skill, money, and why.

Trick question tip: Scenario clues about access, capability, funding, or goals are threat actor attributes.

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External versus internal threat actor

An external actor begins without authorized access and must gain entry, while an internal actor already has legitimate or trusted access.

Example: A remote criminal must bypass controls, while an employee can misuse an existing account.

Memory trick: External breaks in; internal starts in.

Trick question tip: Employees, contractors, partners, or valid credentials point to internal risk; outsiders bypassing controls point to external actors.

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Authorized versus unauthorized hacker

An authorized hacker has permission to test systems and report weaknesses, while an unauthorized hacker accesses or tests systems without permission.

Example: A penetration tester works under written authorization; a malicious intruder does not.

Memory trick: Permission separates ethical testing from illegal intrusion.

Trick question tip: Even harmless intent does not make testing authorized; look for explicit permission and scope.

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Unskilled attacker

An unskilled attacker, historically called a script kiddie, relies on prebuilt tools, public scripts, or automated services and may not understand the underlying attack.

Example: A person downloads an existing tool and launches it against random systems.

Memory trick: Uses the tool but did not build the tool.

Trick question tip: Public tools, minimal expertise, or prebuilt scripts point to an unskilled attacker.

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Hacktivist

A hacktivist uses cyber activity to promote a political, social, or ideological cause and often seeks publicity, disruption, or disclosure.

Example: A group disrupts an organization to protest its policies.

Memory trick: Hacktivist = hacking for a cause.

Trick question tip: Ideology, protest, publicity, or political messaging points to hacktivism rather than ordinary financial crime.

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Nation-state threat actor

A nation-state actor operates for or receives support from a government and typically has extensive funding, intelligence, expertise, and long-term strategic goals.

Example: A government-backed group conducts espionage against critical infrastructure or defense organizations.

Memory trick: Nation-state = government resources and strategic goals.

Trick question tip: Espionage, military advantage, sabotage, critical infrastructure, and exceptional resources point to nation-state activity.

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Organized crime

Organized cybercrime consists of coordinated groups that operate like businesses and primarily seek financial profit through fraud, theft, extortion, or criminal services.

Example: A group uses specialized developers, negotiators, and money handlers to run ransomware operations.

Memory trick: Organized crime = cybercrime as a business.

Trick question tip: Financial gain, specialized criminal teams, ransomware, fraud, or crime-as-a-service point to organized crime.

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Competitor threat actor

A competitor threat actor targets a rival organization to gain business advantage through commercial espionage, theft of intellectual property, disruption, or reputational harm.

Example: A rival seeks confidential research, designs, formulas, customer lists, or strategic plans.

Memory trick: Competitor wants your business advantage.

Trick question tip: Trade secrets, corporate espionage, rival company, or stolen research points to a competitor threat.

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Insider threat

An insider threat comes from someone with authorized access, such as an employee, contractor, vendor, partner, temporary worker, or former employee whose access was not removed.

Example: A former employee retains active credentials after leaving the organization.

Memory trick: Trusted access can still create risk.

Trick question tip: The defining clue is existing authorized knowledge or access, not whether the person is an employee.

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Malicious versus unintentional insider

A malicious insider intentionally abuses access for revenge, financial gain, or another objective, while an unintentional insider causes harm through mistakes, negligence, or poor training.

Example: One employee deliberately steals records; another accidentally shares them with the wrong recipient.

Memory trick: Malice means on purpose; negligence means by mistake.

Trick question tip: Disgruntled, deliberate, or revenge points to malicious; accidental, careless, or poorly trained points to unintentional.

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Insider collusion

Collusion occurs when an insider intentionally cooperates with an external actor to bypass controls or provide access, credentials, or information.

Example: An employee gives a criminal valid credentials in exchange for payment.

Memory trick: Outside attacker plus inside helper = collusion.

Trick question tip: If internal and external actors work together, choose collusion.

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Shadow IT

Shadow IT is the use of unauthorized devices, applications, or cloud services outside official approval, management, and security monitoring.

Example: An employee stores company documents in a personal hosted storage service without approval.

Memory trick: Shadow IT operates outside IT's light.

Trick question tip: Unapproved apps, personal storage, unmanaged devices, or services outside monitoring point to shadow IT.

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Advanced persistent threat

An APT is a highly capable, organized threat group that uses advanced methods and maintains long-term, stealthy access to achieve strategic objectives.

Example: The group remains in an environment for months, moves laterally, gathers intelligence, and preserves access.

Memory trick: Advanced tools, persistent access, organized threat.

Trick question tip: Long-term stealth, persistence, lateral movement, strategic access, or nation-state association points to an APT.

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Structured versus opportunistic attack

A structured attack is carefully planned against a selected target, while an opportunistic attack broadly searches for anyone vulnerable enough to compromise.

Example: A targeted espionage campaign is structured; a mass message sent to thousands of random users is opportunistic.

Memory trick: Structured selects; opportunistic scans.

Trick question tip: Specific target and research point to structured; mass scanning or random victims point to opportunistic.

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Threat actor motivation

Motivation is the reason a threat actor carries out an attack, such as financial gain, espionage, ideology, revenge, disruption, curiosity, or recognition.

Example: A criminal seeks payment, while a government-backed group seeks intelligence.

Memory trick: Motivation = why they attack.

Trick question tip: Do not confuse capability with motivation: capability is what they can do; motivation is why they do it.

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Financial motivation

Financially motivated actors seek profit through theft, fraud, extortion, ransomware, stolen data, or cryptocurrency.

Example: A criminal encrypts business data and demands payment.

Memory trick: Follow the money.

Trick question tip: Profit, payment, fraud, extortion, theft, or resale of data points to financial motivation.

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Espionage motivation

Espionage seeks confidential information for political, military, intelligence, or commercial advantage.

Example: A group steals research data and strategic plans without immediately disrupting the target.

Memory trick: Espionage = steal secrets for advantage.

Trick question tip: Quiet theft of intelligence, research, trade secrets, or government information points to espionage.

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Ideological and political motivation

Ideological or political actors attack to promote beliefs, protest decisions, influence opinion, or advance a political objective.

Example: A group defaces or disrupts a service to draw attention to a cause.

Memory trick: Belief and politics drive the attack.

Trick question tip: Protest, activism, propaganda, publicity, or ideology points to political or ideological motivation.

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Revenge, chaos, and recognition

Some actors seek retaliation, disruption, attention, curiosity, or proof of skill rather than money or intelligence.

Example: A disgruntled worker damages systems after termination, or an attacker defaces a service for recognition.

Memory trick: Not every attacker follows the money.

Trick question tip: Disgruntled behavior points to revenge; random destruction points to chaos; proving skill or seeking attention points to recognition.

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Service disruption, data exfiltration, and disinformation

Service disruption targets availability, data exfiltration steals information and targets confidentiality, and disinformation spreads false or manipulated information and targets integrity.

Example: An outage blocks a service, stolen records expose secrets, and false reports undermine trust in information.

Memory trick: Disrupt availability; exfiltrate confidentiality; disinform integrity.

Trick question tip: Map the goal to the CIA triad: unavailable service, stolen data, or untrustworthy information.

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Malware

Malware is software or code designed to damage systems, steal data, disrupt operations, spy on users, or provide unauthorized access.

Example: Malware families include viruses, worms, Trojans, ransomware, spyware, rootkits, and bots.

Memory trick: Malware = malicious software.

Trick question tip: If harmful code is the main mechanism, classify the specific malware type when possible.

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Virus versus worm

A virus attaches to a host file or program and normally spreads when that host runs, while a worm self-replicates across systems or networks without attaching to a host file.

Example: A user opens an infected document to activate a virus; a worm automatically spreads to vulnerable devices.

Memory trick: Virus needs a host; worm crawls by itself.

Trick question tip: Host file or user execution points to virus; self-replication and automatic network spread point to worm.

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Trojan

A Trojan is malware disguised as legitimate or desirable software and relies on the victim to install or run it.

Example: A supposed free application installs a hidden backdoor.

Memory trick: Trojan looks useful but hides danger.

Trick question tip: Legitimate appearance plus hidden malicious behavior points to a Trojan.

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Ransomware

Ransomware blocks access to systems or encrypts data and demands payment, often combining disruption with data theft and extortion.

Example: A business loses access to files and receives a payment demand.

Memory trick: Ransomware holds access for ransom.

Trick question tip: Encryption plus payment demand points to ransomware; stolen data may be used for double extortion.

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Spyware and keylogger

Spyware secretly monitors activity or collects information, while a keylogger specifically records keyboard input.

Example: Malware captures browsing activity, credentials, and typed messages without the user's knowledge.

Memory trick: Spyware watches; keylogger records keys.

Trick question tip: General secret monitoring points to spyware; captured keystrokes point to a keylogger.

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Rootkit and backdoor

A rootkit hides malicious activity and maintains privileged access, while a backdoor provides a hidden method of bypassing normal authentication or security controls.

Example: Malware conceals itself at a privileged level and creates a secret access path for later use.

Memory trick: Rootkit hides; backdoor lets attackers return.

Trick question tip: Stealth and concealment point to rootkit; secret reentry or bypassing normal login points to backdoor.

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Botnet and command and control

A botnet is a group of compromised devices controlled together, and command-and-control infrastructure sends instructions to those devices and receives results.

Example: Thousands of infected devices receive commands to generate disruptive traffic.

Memory trick: Bots are the army; C2 gives the orders.

Trick question tip: Many compromised devices acting together point to botnet; the controller or instruction channel is C2.

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Polymorphic malware

Polymorphic malware changes parts of its code or appearance to avoid matching known signatures while retaining its malicious purpose.

Example: Each copy looks different to a signature scanner even though the behavior remains harmful.

Memory trick: Same threat, changing disguise.

Trick question tip: Changing code to evade signature-based detection points to polymorphic malware.

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Social engineering

Social engineering manipulates people into revealing information, granting access, or performing actions that benefit an attacker.

Example: An attacker exploits trust, urgency, fear, authority, curiosity, or helpfulness to obtain credentials.

Memory trick: Social engineering = hack the human.

Trick question tip: If the attacker persuades a person instead of directly defeating technology, think social engineering.

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Impersonation versus pretexting

Impersonation means pretending to be a trusted person or organization, while pretexting adds a detailed fabricated story that explains and supports the request.

Example: An attacker claims to be support staff; a pretext includes the employee's department, manager, and a believable service issue.

Memory trick: Impersonation is the role; pretexting is the story.

Trick question tip: Pretending alone points to impersonation; a researched backstory and scenario point to pretexting.

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Phishing

Phishing uses deceptive messages or sites that appear trustworthy to steal information, install malware, or obtain access.

Example: A fake account notice directs a user to a fraudulent login page.

Memory trick: Phishing casts a wide deceptive net.

Trick question tip: Generic deceptive messages sent broadly point to phishing; a specifically researched target points to spear phishing.

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Spear phishing versus whaling

Spear phishing targets a specific person or group using tailored information, while whaling is spear phishing aimed at senior executives or other high-value individuals.

Example: A customized message targets an accountant; a similar attack targeting the chief executive is whaling.

Memory trick: Spear = specific; whale = big target.

Trick question tip: Named employee or department points to spear phishing; executive or high-value leader points to whaling.

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Vishing versus smishing

Vishing is phishing conducted through voice calls, while smishing uses SMS or text messages.

Example: A caller pretends to represent a service provider; a text claims an account needs immediate verification.

Memory trick: Vishing = voice; smishing = SMS.

Trick question tip: Phone conversation points to vishing; text message points to smishing.

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Business email compromise

Business email compromise is a targeted fraud in which an attacker impersonates or compromises a trusted business account to request payments, data, or account changes.

Example: A message appearing to come from an executive asks finance staff to change payment details.

Memory trick: BEC uses business trust to steal.

Trick question tip: Executive impersonation, invoice changes, wire transfers, payroll changes, or a real compromised mailbox point to BEC.

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Brand impersonation

Brand impersonation copies an organization's name, logos, formatting, and communication style to make a fraudulent message or login page appear authentic.

Example: A fake support page closely matches a familiar company's normal appearance.

Memory trick: Copy the brand to borrow its trust.

Trick question tip: Copied logos, design, tone, or near-identical communications point to brand impersonation.

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Credential harvesting

Credential harvesting tricks users into entering usernames, passwords, or other authentication information into an attacker-controlled prompt or page.

Example: A fraudulent login form records the user's credentials and then displays a normal-looking error.

Memory trick: Fake login, real credentials stolen.

Trick question tip: A deceptive sign-in page or prompt whose purpose is collecting passwords points to credential harvesting.

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Baiting

Baiting offers something desirable or interesting to persuade a person to perform an unsafe action.

Example: A supposedly free download or abandoned storage device causes the victim to install malware.

Memory trick: Bait hides the hook.

Trick question tip: Free item, prize, download, or curiosity used to trigger action points to baiting.

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Tailgating versus piggybacking

Tailgating occurs when an unauthorized person follows an authorized person into a restricted area without permission, while piggybacking occurs when the authorized person knowingly allows entry.

Example: An intruder slips through a closing door unnoticed; in another case, an employee deliberately holds the door open.

Memory trick: Tailgating sneaks; piggybacking gets a ride.

Trick question tip: Unaware authorized person points to tailgating; knowingly assisting entry points to piggybacking.

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Shoulder surfing

Shoulder surfing obtains sensitive information by watching a person enter or view it.

Example: Someone observes a password, PIN, badge code, or confidential screen in a public area.

Memory trick: Look over the shoulder, steal what is shown.

Trick question tip: Direct visual observation of credentials or screens points to shoulder surfing.

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Dumpster diving

Dumpster diving searches discarded materials for sensitive information that was not securely destroyed.

Example: An attacker retrieves printed records, labels, or equipment details from ordinary trash.

Memory trick: Trash can still contain intelligence.

Trick question tip: Information recovered from discarded papers or devices points to dumpster diving.

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Pharming versus typosquatting

Pharming redirects a correctly entered destination to an attacker-controlled location, often through name-resolution manipulation, while typosquatting registers a look-alike name that relies on user misspelling.

Example: A user types the correct service name but is redirected through poisoned name resolution; another user reaches a look-alike page after a typing error.

Memory trick: Pharming changes the route; typosquatting catches the typo.

Trick question tip: Correct name but wrong destination points to pharming; misspelled or look-alike name points to typosquatting.

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Watering hole attack

A watering hole attack compromises a site or service frequently used by the intended victims and waits for them to visit.

Example: Attackers compromise a trusted industry resource because employees of the target organization visit it regularly.

Memory trick: Predator waits where the targets gather.

Trick question tip: A trusted site commonly visited by a specific group is compromised to reach that group.

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Physical social engineering

Physical social engineering uses deception, distraction, urgency, or impersonation to bypass physical security procedures.

Example: An attacker creates confusion during an emergency and enters a restricted area while staff are distracted.

Memory trick: Trick people to cross the physical boundary.

Trick question tip: Distraction, fake emergency, impersonation, or manipulation used for building access points to physical social engineering.

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Deepfake-enabled social engineering

Deepfake technology can imitate a person's voice or appearance, making impersonation and urgent fraudulent requests more convincing.

Example: An employee receives a realistic voice message that appears to come from a senior leader requesting a payment.

Memory trick: Familiar voice does not prove identity.

Trick question tip: Realistic generated voice or video used to imitate a trusted person points to deepfake-enabled social engineering.

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Supply chain attack

A supply chain attack compromises a vendor, supplier, product, service, update process, or other trusted partner to reach the final target indirectly.

Example: An attacker compromises a software provider so customers receive a harmful update through a trusted channel.

Memory trick: Attack the trusted link to reach the target.

Trick question tip: Vendor, supplier, update, contractor, partner, or third-party compromise points to a supply chain attack.

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Supply chain security

Supply chain security manages third-party risk by assessing vendors, setting contractual security requirements, monitoring access, and verifying the integrity of hardware, software, firmware, and updates.

Example: An organization reviews a supplier's controls and verifies delivered components before deployment.

Memory trick: Protect and verify every trusted link.

Trick question tip: Vendor assessments, contract requirements, integrity checks, and third-party monitoring point to supply chain security.

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Managed service provider risk

An MSP manages technology for multiple customers, so compromise of the provider can give an attacker indirect access to many organizations at once.

Example: A criminal compromises a provider's remote management system and uses it to reach several customer networks.

Memory trick: One provider compromise can multiply the victims.

Trick question tip: A third party managing networks, cloud services, backups, or remote administration for many customers points to MSP risk.