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Communication Strategy
A plan of actions that fit together to reach a clear destination
Effective Strategy - Well-researched
Paints an accurate picture of the current situation and enables a holistic approach
Effective Strategy - Executable
A living process that evolves while the team executes it and fits well with team capacities
Effective Strategy - Accessible
Provides a clear guide for the team’s daily decisions and activities
Phase 2 Basis
Findings from situation analysis and communication appraisal enable formulation of strategy and plan
Strategy Purpose
Concentrates efforts on a single direction and determines helpful or harmful activities
Strategy Trade-offs
Based on challenges, resources, strengths, and weaknesses
Key Communication Issues
Main development needs, opportunities, and solutions perceived by stakeholders
Gap Analysis
Comparison of ideal vs existing situation to find gaps and causes
Communication Entry Points
Issues best addressed by communication linked to knowledge, attitudes, behaviors
Primary Stakeholders
Vulnerable groups with most to gain or lose
Secondary Stakeholders
Individuals or institutions with interest or power but not directly affected
KSAP
Knowledge, Skills, Attitudes, Practices
Knowledge
What stakeholders should know
Skills
Abilities stakeholders should possess
Attitude
How stakeholders feel about intervention
Practice
What stakeholders actually do
SBCD Pattern
Stakeholder, Behavior, Condition, Degree
Stakeholder (S)
Specific group driving change
Behavior (B)
Desired action
Condition (C)
Context where change occurs
Degree (D)
Expected level of success
SMART Criteria
Simple, Measurable, Attainable, Realistic, Time-bound
Simple
Single idea
Measurable
Observable
Attainable
Within resources
Realistic
Humanly capable
Time-bound
Has set period
Key Message Content Criteria
Accessible, Accurate, Verifiable, Complete, Timely, Relevant
Communication Approach
Specific focus or set of actions to achieve objective
Inform Approach
Information sharing and awareness-raising
Persuade Approach
SBCC and Advocacy Communication
SBCC
Behavior influenced by individual, interpersonal, community, social levels
Advocacy Communication
Targets leaders for policy change
Enable Approach
Skills training and community mobilization
Interpersonal Communication
Face-to-face interaction
Mediated Communication
Uses media like social media or manuals
Mass Communication
Broad reach via radio, TV, billboards
Folk Media
Uses familiar dialects, easy to understand but needs skill
Radio
Wide coverage, low cost, fleeting messages
Television
High prestige, expensive, hard to localize
Video
Persuasive, replayable, requires maintenance
Printed Materials
Permanent, cheap, for literate audiences
Visual Media
Aids recall, works without electricity, less engaging
Mobile Phones
Versatile but needs signal and power
Internet/Social Media
Interactive but limited by literacy and language
RTO
Rationale, Treatment, Objectives
Rationale
Justification for media choice
Treatment
How content is presented
Objectives (Media)
SMART goals per material
Production Plan
Operational framework of activities, tasks, schedules, and resources
Budget - Personnel Services
Costs for people like directors, writers
Budget - MOOE
Travel, food, rentals, reproduction
Budget - Capital Outlay
Equipment costs
Budget - Administrative Costs
Operational admin expenses
Budget - Taxes
12% VAT, 10% EWT for personnel
Budgeting Tip
Use price canvassing for accurate estimates
Overall Communication Strategy
Defines issues, stakeholders, objectives, messages, approaches, media
Monitoring and Evaluation (M&E)
Tracks progress, ensures effectiveness, accountability, sustainability
Monitoring
Collecting data during project
Evaluation
Judging success based on data
Conventional M&E
Stakeholders as respondents, quantitative focus
Participatory M&E
Stakeholders as participants, qualitative focus
Survey Method
Structured quantitative data gathering
Participatory Rural Appraisal
Qualitative participatory method
FGD
Focused group discussion
KII
Key informant interview
Matrix Ranking
Participatory evaluation tool
Direct Observation
Watching behavior directly
Content Analysis
Analyzing communication materials
Questionnaire
Structured instrument
Open-ended Guide
Flexible qualitative tool
Target
Pre-set performance level
Indicator
Variable measuring progress
Indicator Tip
2-3 indicators per target
Indicator Limit
Max 10-15 total indicators
Primary Data
Collected via KII, FGD, surveys, PRA, monitoring
Secondary Data
From reports, minutes, transcripts
Data Gathering Plan
Specifies source, method, person, budget
Implementation Tip M&E
Assign dedicated M&E personnel
Data Storage Tip
Maintain secure and redundant repository
Quantitative Analysis
Frequency counts, percentages
Dichotomous Scheme
Two categories like success/failure
Continuum Scheme
Graduated scale like high to low
Qualitative Analysis
Thematic grouping of data
M&E Report
Final assessment document
Report Background
Project description and gaps
Report Objectives
M&E goals
Report Methodology
Design, respondents, tools
Report Findings
Data analysis vs objectives
Report Conclusion
Overall success statement
Report Recommendations
Suggestions for stakeholders
Communication Strategy Objective
Develop strategy for development issue
RTO Objective
Write rationale, treatment, objectives
Work Plan Objective
Outline execution plan and budget
IMMP Objective
Integrate all components
Development Issue Criteria
Affects people, creates gaps, linked to KSAP
Stakeholder Prioritization
Based on impact and contribution
Communication Objectives
Define needed change using SBCD and SMART
Key Message Identification
What stakeholders need to know or do