WGU C722 Project Management Questions and Correct Answers Exam 2026 Graded A+

A firm begins its strategic business initiative of developing a new business model that will allow the firm to deliver an efficient, tailored service to its customers. To accomplish this, the firm initiates a business management project. Which aspect of project management applies to this firm's project?

a) External Environment

b) Interdependent Tasks

c) Regulatory Concept

d) Independent Operations

b) Interdependent Tasks

A firm begins its strategic business initiative of developing a new business model to enhance its competitiveness. What can be identified as a strategic business initiative for this firm?

a) timely payment of liabilities

b) environments scanning

c) Liaison regulatory agencies

d) Improvement in product design

d) Improvement in product design

A firm begins a strategic business initiative of developing a new business model that will allow the firm to deliver an efficient, tailored service to its customers. Which shareholder would have triggered this strategic business initiative?

a) Production supervisor

b) Financial controller

c) Project sponsor

d) Director of operations

c) Project sponsor

Which group is included in the five process groups?

Closing process group

What does PRINCE2 stand for?

Projects IN a controlled environment

Which PMBOK process group is described as the delivery part of project management where the main activity happens?

Executing

What advantage does the functional (departmentalized) organizations structure provide for a firm with multiple projects?

Lines of authority are clear.

Which two organizations are examples of organizations with the functional organization structure? Choose 2 answers

The US Department of Energy

The US Dept. of State

An organization expects to use a project managements office (PMO) to support multiple projects that will be implemented within a projectized organizational structure. Which implied effect is a benefit to this organization?

a) Project team members retain their functional responsibilities.

b) Project team members gain access to historical data from other projects.

c) Project team members gain access to the newest technologies and skill sets.

d) Project team members become full-time employees

b) Project team members gain access to historical data from other projects.*

c) Project team members gain access to the newest technologies and skill sets.

d) Project team members become full-time employees

Regardless of the organizational structure used to manage a project, an organization elects to use a project management office (PMO). Which benefit will this organization gain?

a) Projects will define the organization's corporate strategy in the project charter.

b) Projects will receive a 10% managerial reserve fund to cover warranty back charges.

c) Projects will eliminate the costs incurred from having o follow corporate procedures.

d) Projects will coordinate resource usage by monitoring the status of shared resources.*

During a certain project phase, specific blueprints are drawn and approved, materials and labor costs are estimated, prototypes are created, and work activities and tasks are identified. Also, quality expectations, measurements, and costs are defined.

During which project phase do these activities occur?

planning

Place the project activities in order of occurrence from first the last.

2) Developing the work breakdown structure

5) Capturing lessons learned

3) Working to produce project deliverables

1) Collecting customer requirements

4) Customers evaluating the project outcomes

During which life cycle phase is the vast majority of the actual work to produce the project's deliverables completed?

executing

What is the correct term for an intermediate outcome of project work, such a signed contract or obtaining a construction permit?

deliverable

Which deliverable from a work breakdown structure (WBS) is not specific enough to measure its completion at project closure?

a) Payment processing hardware

b) Hardware setup

c) User training*

d) User documentation manuals

The following table shows the Level 1 work breakdown structures (WBS) for project A

What approach did the project manager use to structure the WBS?

a) Sequence of project phases*

b) List of deliverables

c) list of project stakeholders

d) enumeration of functional departments

For the following collapsed work breakdown structure (WBS) for Project o, the project manager must complete the scope baseline. In addition to the WBS, the scope baseline will contain 2 additional documents.

What are the other two documents that belong on the scope baseline?

a) WBS dictionary and project scope statement*

b) Project contract and business case

c) Project charter and statement of work

d) Activity list and scope management plan

For the following collapsed work breakdown structure (WBS) for Project 0, the project's steering committee held a phase gate review of the Feasibility results. That review determined that the project's proposed design would be obsolete before it would reach the marketplace. Which action should the project manager initiate?

a) Fast tracking the schedule by altering predecessor to successor relationships

b) Crashing the project's schedule by asking for more resources

c) Looking for ways to make the design less costly.

d) Terminating the project as soon as possible and releasing the project's resources.*

A project is an operational necessity to repair a design flaw in the date field that constrains the year number to 2 digits, instead of permitting the year to be indicated with 4 digits. If the project is not completed before December 31, 1999, many legacy programs are expected to fail or produce unpredictable outcomes. The marketing department wants to upgrade its existing computer equipment and have the costs included in the budget for this project. The project team implemented the marketing department's request without completing the formal change control procedures.

What has happened to the scope baseline of this scenario?

a) Some risks have caused a smaller scope variance

b) Scope upgrade has caused a scope variance

c) Scope creep has caused a scope variance*

d) Scope updates have caused an unaffordable scope variance

A general contractor is managing a highway construction project that will repair a flood-damaged road. The project was documented in a cost-plus-incentive fee contract that specified a completion date of June 30. The Dept of Transportation has offered an incentive for early completion of repairs.

Which triple-constraint baseline remained unchanged by the effects of the incentive?

a) price

b) cost

c) scope*

d) time

In project A, the contract specifies that time is very important. All of the scope must be completed, or the project will fail. The project's objective requires the project team to work as quickly as possible.

Which triple constraint can be adjusted to permit the project team to work as quickly as possible?

a) incentives

b) price

c) cost*

d) time

In project B, all of the scope must be completed, or the project will fail. The work is important but not urgent.

What triple constraint can be adjusted if the project's objective requires the project team to work at the lowest possible cost?

a) time*

b)penalties

c) cost

d) incentives

A project manager is discussing the latest financial reports of a project to construct a grocery store and is approx. 90% into the planning phase. The project manager has been told by a project team member that other grocery stores in the area have an ATM for visitors. An ATM has not been discussed or incorporated into the planning of this project nor have any been incorporated into the prior grocery store services. The leader calls for the immediate addition of an ATM into all prior grocery stores.

Which non-numeric model is the leader using?

a) sacred cow

b) operating necessity

c) competitive necessity*

d) checklists

An organization has a surplus of project dollars n the operating budget. The senior leader's decision is to fund one more project with the remaining funds. Of the three projects proposed, one of the projects was selected without evaluation of feasibility or viability.

a) sacred cow*

b) competitive necessity

c) weighted factor

d) operating necessity

Each project team member generated a series of questions to evaluate three projects. The checklist was compiled into one list based on frequency of question content, such as personnel materials, experience, and time. The more frequent the question content, the more likely the questions would be asked first.

What 2 benefits result from the checklist approach?

Choose 2 answers...

a) operational impact has been built*

b) strategic planning has been integrated*

c) biases have been reduced

d) priorities of senior leadership is met

Each project team member generated a series of questions to evaluate three projects. A checklist was then compiled into one list based on the frequency of question content, such as personnel materials, experience and time.

What is a disadvantage of using the checklist approach?

a) Numerical values have not been itemized

b) scoring models have not been integrated

c) biases have not been eliminated*

d) weighted values have not been considered

Match each purpose to its associated financial concept.

To calculate the alternative use of money - OPPORTUNITY COST

To calculate money's worth today compared to its future - TIME VALUE OF MONEY

To calculate whether revenue tomorrow is greater than costs today - NET PRESENT VALUE

To calculate future cash flows using time and interest rate - INTERNAL RATE OF RETURN

What is the time value of money?

a) the concept that a dollar today Is worth a dollar, but a dollar in a year will be worth less than a dollar*

b) the measure in time in which total cash received is equal to, or exceeds, total costs

c) the value of what you are giving up when you select one of two projects

d) the discount amount when present value of cash intake equals the original investment

What is internal rate of return?

a) the measure of time in which total cash received is equal to, or exceeds, total costs.

b) the concept that a dollar today is worth a dollar, but a dollar in a year will be worth less than a dollar

c) the value of what you are giving up when you select one of two projects

d) the discount amount when present value of cash intake equals the original investment*

which TWO processes are considered iterative processes?

a) initiating

b) executing*

c) operating

d) closing

e) planning*

which activity is accomplished as part of the planning process of a project?

a) reconciling the vendor accounts

b) finalizing the project budget*

c) documenting any requested changes to scope

d) reviewing the lessons learned in the project

Which activity is accomplished as part of the planning process of a project?

a) training and coaching team members

b) documenting any requested changed to scope

c) finalizing the project schedule*

d) returning excess materials and supplies

Which activity is accomplished during the closing process of a project?

a) assigning project team members to new projects

b) coaching team members

c) verifying that the deliverables meet the required scope

d) reconciling the vendor accounts*

which activity is performed during the creating part of the initiating process?

a) recognizing and rewarding performance

b) drafting the project charter*

c) assessing project quality

d) completing the project documentation

Which activity is accomplished as part of the executing process of a project?

a) creating the work breakdown structure

b) creating the network diagram

c) receiving sign-off from the customer

d) implementing the project plan*

Which process involves determining who the project's stakeholders are?

a) the monitoring and controlling process

b) the initiating process*

c) the planning process

d) the closing process

The project management information system (PMIS) has produced the following resource histogram.

What info does the resource histogram display that can help during the planning phase of the project?

a) opportunities to work overtime to recover lead times

b) opportunities to compress durations for non-effort-driven tasks

c) opportunities to level resource usage patterns*

d) opportunities to increase stack allowances

Which tool could a project manager use to ensure that the project team will address the items that are important when developing and defining the project's scope?

a) network diagram

b) checksheet

c) checklist*

d) fishbone diagram

A project manager wants to understand and document the approvals that must be obtained for each work package in the work breakdown structure (WBS).

Which tools document the approval requirements for each work package?

Choose 2 answers

a) project statement of work (SOW)*

b) request for proposal (RFP)

c) project charter

d) resource breakdown structure (RBS)

e) organization breakdown structure (OBS)

f) Requirements traceability matrix (RAM)*

The general manager of a hotel has asked for a project to put in new landscaping around the building. The project manager has constructed a high level work breakdown structure (WBS) for the project, which is provided below

Lanscaping, plans, state preparation, sprinklers, sidewalks and curbing, planting.

Which activity would it be logical to add to the approved high level WBS to provide more detail on the work to be accomplished?

a) lay sod*

b) building façade and foyer

c) plant tree and bushes

d) online reservation system

A state college is launching a library building project. The project manager has constructed a work breakdown structure (WBS) for the project. A few elements from the WBS are shown in the table below.

Which 2 WBS elements of this project are on the same level as each other?

A) fundraising*

b) building proposal*

c) facility needs

d) potential donor list

e) Florida donors

The world fabrication corporation (WFS) is launching a project that calls for the heavy use of copper clad bolts. The cost of these bolts fluctuates daily and is difficult to estimate the project cost over several weekly purchases of bolts. The threat of cost increases is highly probable with a potentially significant budget impact. The company has decided to contract with the supplier to buy the bolts at a fixed price for the expected duration of the project.

What risk response strategy is WFS using?

a) Risk tolerance

b) Risk mitigation

c) Risk acceptance

d) Risk avoidance*

Consolidated systems Inc is initiating a project to develop a new inventory system with a specific system launch date and fixed budget. The company had planned to use a software development tool it has used for past projects but is now considering instead using new state-of-the-art software that has the potential to speed development. The available staff is familiar with the old software development tool.

What can the company do to avoid the risk of project delays?

a) conduct weekly project status meetings

b) continue using the old software tool*

c) train the staff in new software

d) outsource the software development to a consultancy

Bantam Electronics, a leader in mobile communications, has fallen behind in technology. Competitors have introduced products using the latest technology. Resources with expertise in this technology are scarce since there are very few universities offering training in the technology. Bantam's market share has fallen from the 70% to under 50%.

What can Bantam do to mitigate the risk of losing further ground in technology?

a) offer to pay for engineers to attend courses

b) outsource technical development

c) discontinue advanced technology products

d) hire technical staff from the competition*

What are 3 categories of risk in the project risk register?

a) portfolio, program, or project

b) certain, uncertain, or probable

c) external, technical, or organizational*

d) internal. material, or personnel

A project manager is creating a list of anticipated project tasks while building a calendarized budget.

What is the key component of this budget called?

a) budget estimates

b) activity estimates*

c) management reserves

d) contingency reserves

A project manager has identified activities in a calendarized budget.

What is the appropriate next planning action this project manager should take to utilize the cost, duration, and sequencing information for these activities?

a) creating project schedules*

b) completing bottom-up estimates

c) completing top-down estimates

d) estimating dates of spending

Which output is needed prior to using the bottom-up estimating technique?

a) shareholder matrix

b) teaming agreement

c) quality management plan

d) work breakdown structure*

A project team is gathered together to begin the planning process for a large office building. It is discussing estimates of each activity in the schedule. For all of the plumbing-related work, the team will use the information obtained from the plumber-in-residence in its organization?

What estimating technique will be used?

a) one-point*

b) top-down

c) three-point

d) parametric

A project team is gathered together to begin the planning process to create a new website for its client. Discussions have turned to website capacity. Some team members believe the bandwidth of the site needs to be higher to avoid the website freezing. Others believe the bandwidth is too high as it is right now. A finite capacity needs to be determined to define the estimated time to complete the task.

What estimating technique will be used?

a) top-down

b) parametric

c) three-point*

d) one-point

The project team is determining the duration for upgrading software on the app used on its mobile devices. An experienced technician took 15 minutes to complete the task. Two other new technicians will be assisting. They have performed a few upgrades on mobile devices, desktop computers, and laptop computers, which took approx. 25 minutes to upgrade.

Using 3-point estimating, how many minutes will it take for each upgrade performed?

a) 20*

b) 15

c) 25

d) 40

The project team is determining the duration for upgrading software on the app used on its mobile devices. An experienced technician took 10 minutes to complete the task. Two other new technicians will be assisting. They have performed a few upgrades on mobile devices, desktop computers, and laptop computers, which took approx. 25 minutes to upgrade.

Using 3-point estimating, how many minutes will it take for each upgrade performed?

a) 15

b) 23*

c) 30

d) 35

In the work breakdown structure given for a software development, which component is the starting point for developing the project schedule?

a) determine database structure

b) develop training documents

c) test to specification

d) transfer data

e) Determine data format*

A project manager is working on a large two-year IT project. At the end of the first year, the project is two months behind schedule because the interface programming is taking longer than planned. The sponsor will not extend the deadline or the budget but is willing to eliminate the interface.

Which schedule compression technique can the project manager use?

a) scope reduction*

b) determining the critical path

c) resource leveling

d) fast-tracking

A project manager is working on a large two-year IT project. At the end of the first year, the project is two months behind schedule because the interface programming is taking longer than planned. The sponsor will not extend the deadline or the budget but is willing to eliminate the interface.

What is the risk of the decision?

a) reduced quality of deliverables*

b) reduction in rework

c) less overtime

d) use of fewer resources

A project was authorized as an operation necessity to repair a design flaw in the date filed on a computer system that constrains the year number to two digits instead of permitting the year to be indicated with four digits. During execution of the activity concerned with identifying the affected software, five relevant software modules were discovered that had not been included in the scope baseline. The project team must adjust the baselines to include the omitted scope.

Which change management phase does this scenario describe?

a) reinforce the change

b) upgrading the change

c) managing the change

d) preparing for the change*

A general contractor is managing a highway construction project that will repair a flood-damaged road. The DOT offered an incentive fee is the repairs are completed early. Therefore, the project manager has established a rewards and recognition program and has communicated this program to the project team members. The project's recognition program will reward project team members who add value by accelerating the project while maintaining its ability to deliver the completed scope correctly.

Which change management phase does this scenario describe?

a) managing the change

b) reinforcing the change*

c) preparing for the change

d) upgrading the change

A general contractor is managing a construction project that will add a new conference room to an existing office building. The project was documented in a fixed-price contract that specified completion date. The contract includes a damages clause imposing a late completion penalty if the conference room is not ready for use by the due date. One month into the implementation, the customer wants to modify the room's lighting equipment. The requested change will delay the project's critical path by three months.

Which process should be used to maintain the existing baseline?

a) focusing on the original scope

b) using the risk management system to influence performance

c) using a change management system to influence performance*

d) absorbing the change request in the baseline for time and cost

A general contractor for Germany is managing a construction project in Norway that will add a new conference room to an existing office building. The project needs to collect requirements from the client prior to developing plans to build the new conference room.

Which 2 actions would prove useful to plan the project's quality?

Choose 2 answers

a) defining traceable and verifiable requirements that can be validated at project closure*

b) using slogans and numerical quotas to exhort resources to work harder

c) establishing metrics that describe what to measure and how to measure it*

d) changing the work plan to account for the project experiencing common variation

e) using inventory to protect against defects during project implementation

What is the purpose of the cost performance index (CPI)?

a) to measure a project's labor cost

b) to measure a project's cost efficiency*

c) to measure a project's actual costs

d) to measure a project's cost effectiveness

What is the purpose of the schedule performance index (SPI)?

a) to determine the ratio between planned value and actual cost

b) to determine a project's budgeted schedule

c) to determine a project's time efficiency*

d) to determine the ratio between cost variance and schedule variance

What is the purpose of cost variance analysis (CVA)?

a) to determine if a project is meeting efficiency expectations

b) to determine if a project is meeting price and time expectations

c) to determine if a project is meeting budget expectations*

d) to determine if a project is meeting schedule expectations

What is the name for the closing task where all project activities are reviewed to determine what went right and what went wrong?

a) lesson learned review*

b) closeout review

c) project manager review

d) client deliverable review

What is another name for the lessons learned review that is often used by the military and other uniformed services?

a) protocol assessment

b) after action report*

c) activity report

d) rules of engagement

The customer of a project validates that scope has been completed for the second of three segments of the project.

Which closure practice does this describe?

a) deliverable completion

b) iteration completion

c) phase completion

d) stage completion*

The customer of a project validates that the project scope has been completed, all invoices have been paid, and he expected benefits have been realized.

What closure practice does this describe?

a) deliverable completion*

b) stage completion

c) phase completion

d) iteration completion

A company specializes in high quality home improvements and remodels. The project for a living room consists of six primary tasks. As soon as the demolition is completed, the floor installation and electrical work can begin. The cabinet installers and painters may begin their work after the floor is installed. Finally, the interior decorators can finish up the project after the paint has dried.

Which Gantt chart correctly represents this living room remodeling project?

1.0-3.0-4.0-6.0

What is the critical path of this network diagram?

1.0-3.0-3.0-4.0-5.0-6.0

What is the critical path of this network diagram?

1.0-3.0-5.0-6.0

What is the critical path of this network diagram?

1.0-2.0-3.0-5.0-6.0