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social psychologists
scientific study of how we think about, influence, and relate to one another.
attribution theory
theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
fundamental attribution error
the tendency for observers, when analyzing others’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker’s attractiveness
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts.
foot in the door phenomenon
tendency for people who have first agreed to a small request to comply later with a larger request
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent
conformity
adjusting our behavior or thinking to coincide with a group standard
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval.
informational social influence
influence resulting from one’s willingness to accept others’ opinions about reality
social facilitation
improved performance on simple or well-learned tasks in the presence of others.
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity.
group polarization
enhancement of a group’s prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people.
discriminate
unjustifiable negative behavior toward a group and its members
just world phenomenon
tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
ingroup
us
outgroup
them
ingroup bias
favoring of our own group
scapegoat theory
theory that prejudice offers an outlet for anger by providing someone to blame
other race effect
tendency to recall faces of one’s own race more accurately than faces of other races.
aggression
any physical or verbal behavior intended to harm someone physically or emotionally
frustration aggression principle
principle that frustration—the blocking of an attempt to achieve some goal—creates anger, which can generate aggression
mere exposure effect
phenomenon that repeated exposure to novel stimuli increases liking of them
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship
companionate love
deep affectionate attachment we feel for those with whom our lives are intertwined
equity
condition in which people receive from a relationship in proportion to what they give to it
self disclosure
act of revealing intimate aspects of ourselves to others
alturism
unselfish concern for the welfare of others
bystander effect
tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
reciprocity norm
expectation that people will help, not hurt, those who have helped them
social responsibility norm
an expectation that people will help those needing their help
conflict
perceived incompatibility of actions, goals, or ideas.
social traps
situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
mirror image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive.
self fulfilling prophecies
a belief that leads to its own fulfillment.
superordinate goals
shared goals that override differences among people and require their cooperation.
personality
an individual’s characteristic pattern of thinking, feeling, and acting
psychodynamic theories
theories that view personality with a focus on the unconscious and the importance of childhood experiences
psychoanalysis
Freud’s theory of personality that attributes thoughts and actions to unconscious motives and conflicts
unconscious
according to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings, and memories. According to contemporary psychologists, information processing of which we are unaware.
free association
a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassin
id
strives to satisfy basic sexual and aggressive drives. The id operates on the pleasure principle, demanding immediate gratificatio
superego
the part of personality that, according to Freud, represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations
ego
the largely conscious, “executive” part of personality that, according to Freud, mediates among the demands of the id, superego, and reality. The ego operates on the reality principle, satisfying the id’s desires in ways that will realistically bring pleasure rather than pain.
psychosexual stages
the childhood stages of development (oral, anal, phallic, latency, genital) during which, according to Freud, the id’s pleasure-seeking energies focus on distinct erogenous zones
oedipus complex
a boy’s sexual desires toward his mother and feelings of jealousy and hatred for the rival father.
identification
the process by which, according to Freud, children incorporate their parents’ values into their developing superegos
fixate
in personality theory, according to Freud, a lingering focus of pleasure-seeking energies at an earlier psychosexual stage, in which conflicts were unresolved.
defense mechanism
, the ego’s protective methods of reducing anxiety by unconsciously distorting reality
repression
basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories.
regression
Retreating to an earlier psychosexual stage, where some psychic energy remains fixated
reaction formation
Switching unacceptable impulses into their opposites
projection
Disguising one’s own threatening impulses by attributing them to others
rationalization
Offering self-justifying explanations in place of the real, more threatening unconscious reasons for one’s actions
displacement
Shifting sexual or aggressive impulses toward a more acceptable or less threatening object or person
sublimation
Transferring of unacceptable impulses into socially valued motives
denial
Refusing to believe or even perceive painful realities
collective unconscious
Carl Jung’s concept of a shared, inherited reservoir of memory traces from our species’ history
projective tests
a personality test, such as the Rorschach, that provides ambiguous images designed to trigger projection of one’s inner dynamics
thematic apperception test
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes.
rorschach inkblot test
the most widely used projective test; a set of 10 inkblots, designed by Hermann Rorschach; seeks to identify people’s inner feelings by analyzing their interpretations of the blots.
humanistic theorists
theories that view personality with a focus on the potential for healthy personal growth
self actualization
the process of fulfilling our potential
self transcendence
meaning, purpose, and identity beyond the self
unconditional positive regard
a caring, accepting, nonjudgmental attitude, which Carl Rogers believed would help clients develop self-awareness and self-acceptance
self concept
all our thoughts and feelings about ourselves in answer to the question, “Who am I?
traits
characteristic pattern of behavior or a disposition to feel and act in certain ways, as assessed by self-report inventories and peer reports.
openness
Imaginative, prefers variety, independent
conscientiousness
Organized, careful, disciplined
extraversion
Sociable, fun-loving, affectionate
agreeableness
Soft-hearted, trusting, helpful
neuroticism
Anxious, insecure, self-pitying
social cognitive perspective
views behavior as influenced by the interaction between people’s traits (including their thinking) and their social context
behavioral approach
focuses on the effects of learning on our personality development
reciprocal determinism
the interacting influences of behavior, internal cognition, and environment.
self
assumed to be the center of personality, the organizer of our thoughts, feelings, and actions
self esteem
one’s feelings of high or low self-worth
self efficacy
one’s sense of competence and effectiveness.
self serving bias
a readiness to perceive oneself favorably.
individualist
giving priority to one’s own goals over group goals and defining one’s identity in terms of personal attributes rather than group identifications
collectivist
giving priority to the goals of one’s group (often one’s extended family or work group) and defining one’s identity accordingly.