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These flashcards cover key concepts and terms related to organizational change as discussed in the MGT100 lecture notes.
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Forces Driving Organizational Change
Workforce diversity, the economy, technology, globalization, and competition.
Proactive Change
Change that is planned and anticipates the need for change instead of reacting to events.
Reactive Change
Change that is a response to an immediate crisis or problem.
Incremental Change
Small, gradual changes made to improve and fine-tune existing processes.
Radical Change
Fundamental transformation that alters basic assumptions and practices within an organization.
Resistance to Change
The opposition or pushback from employees or groups against organizational changes.
Women's Rights Movement, LGBTQ, Age Diversity
Examples of workforce diversity that can drive organizational change.
Lewin's Three-Step Model for Change
A model consisting of Unfreezing, Changing, and Refreezing to guide the change process.
Communication Issues
A common reason for change failure, often resulting from poor messaging about the change.
Methods of Last Resort
Strategies like manipulation, co-optation, and coercion used to overcome resistance.