RESSOURCES HUMAINES

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Last updated 10:52 PM on 4/23/26
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69 Terms

1
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 What does “Performance with Purpose” emphasize?

A. Combining performance with responsibility and long-term thinking

2
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Which of the following is one of the “Seven C’s of Leadership”?

 Citizenship

3
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What is the main idea behind “Execution matters more than intention”?

 Results come from turning ideas into action

4
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Which of the following is listed as a leadership non-negotiable?

Integrity

5
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What does “zooming out” help leaders understand?

Megatrends shaping the future

6
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Why is “strategy the starting point” rather than the end goal?

Execution is what drives real resultS

7
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What is necessary to successfully turn strategy into action?

 Buy-in, resources, and accountability

8
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 What does it mean that “feedback goes both ways”?

Leaders must both give and receive feedback

9
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In implementing “Performance with Purpose,” what ensures it works across different regions?

 Two-way flow between corporate goals and local execution

10
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What defines effective leadership during a crisis?

 Applying all leadership capabilities and executing quickly

11
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Which of the following is NOT an example of non-verbal communication?

Spoken Words

12
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What should be present with you at all times while telling a story?

Your energy

13
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Storytelling can change how people think by making them feel the “WHAT” of an experience?

Truth

14
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The “mirroring” technique can help you build rapport with the person you’re communicating with.

True

15
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 What does “authentic storytelling” emphasize?

Sharing personal experiences and truth

16
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What is the key difference between conversing and communicating?

Intention and purpose

17
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What is the primary purpose of storytelling?

To gain information about ourselves and the human condition

18
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Why is oral storytelling considered unique compared to other forms of communication?

It creates an energetic exchange that requires presence and attention

19
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What role does imagination play in storytelling?

It allows individuals to envision possibilities beyond current reality

20
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When engaging with an audience, what technique helps make communication more effective?

Imagining one specific person while speaking

21
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What is the core difference between traditional AI and Generative AI?

Traditional AI predicts or classifies while Generative AI creates new content

22
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In the context of AI strategy, what does Dallenbach's Cow illustration teach us about understanding AI?

You need to be able to see both the signal and the noise to understand the full picture

23
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What does an LLM stand for?

Large Language Mode

24
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What is one effective way to apply AI in the Workplace?

 Treat AI as a personal workforce

25
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Why is it important to “pressure-test” ideas with AI?

To challenge thinking and explore different perspectives

26
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Which of the following is a skill that AI cannot replace?

Emotional Intelligence

27
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What is an AI “hallucination”?

 When AI provides false or made-up information

28
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According to the slides, what is the best way to use AI strategically?

Shift from doing tasks yourself to directing AI effectively

29
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 What combination makes someone most valuable in an AI-driven world?

AI efficiency and human creativity

30
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What does AI stand for?

Artificial Intelligence

31
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What is the key idea behind a growth mindset?

 Effort and learning lead to improvement

32
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When you try to do something meaningful, it will most likely be: 

Difficult

33
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What does Satya Nadella emphasize as more important than being a genius?

Being a good learner

34
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How did Steve Young demonstrate a growth mindset early in his career?

He aimed to become the “world’s best backup”

35
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 What is the main benefit of viewing failure through a growth mindset?

It provides opportunities to learn and improve

36
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What workplace issue did Microsoft’s stack ranking system create?

Toxic competition and comparison

37
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What change did Satya Nadella bring to Microsoft’s culture?

From “know-it-alls” to “learn-it-alls”

38
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According to the “Seek Out Challenges” slide, growth follows which pattern?

 Challenge → setback → improvement

39
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 What is an example of seeking out challenges from Carol Dweck’s class?

A student running for dorm president despite being shy

40
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Which statement best reflects a growth mindset approach to challenges?

Effort helps me improve over time.

41
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What is the primary goal of effective negotiation?

To reach an agreement that satisfies both parties 

42
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What is a key characteristic of a “win-win” negotiation?

Both parties find value in the outcome 

43
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Which strategy is most effective when the other party is being aggressive?

Stay calm and focus on interests, not positions 

44
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If a negotiation becomes tense or emotional, what is the best approach? 

Take a break or pause the conversation

45
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What role does active listening play in negotiation? 

It helps you understand the other party’s needs

46
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During a negotiation, the other person keeps talking without letting you respond. What should you do? 

 Wait for a pause and calmly present your point 

47
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If both sides leave a negotiation feeling satisfied, this is considered:

A compromise or win-win outcome

48
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Why is it important to stay calm during a negotiation?

It helps you think clearly and make better decisions

49
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What is the risk of showing too much excitement during a negotiation?

It may give the other side more power

50
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If someone makes an offer that seems too high, what is a reasonable response? 

Ask questions and make a counteroffer 

51
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When do first impressions primarily occur?

When people first see you

52
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What combination creates charisma, according to the report?

 Warmth + competence

53
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Which seating/standing position is generally more collaborative?

Side-by-side

54
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In a group setting, where should you position yourself to increase engagement?

In a visible and central position

55
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Which behavior best signals confidence when entering a room?

Walking in calmly with good posture and awareness of others

56
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What makes a speaker sound more confident?

Using pauses and speaking clearly at a steady pace

57
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A lack of people intelligence can lead to:

 Miscommunication and missed opportunities

58
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Which of the following is a key benefit of strong people intelligence?

Influencing decisions effectively

59
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Why is maintaining good posture important for leadership?

 It signals confidence and authority to others

60
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How does humor help in high-stress business environments?

It reduces tension and builds trust among team members

61
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Why is vulnerability easier when humor is used?

It helps approach difficult topics with confidence and openness

62
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What is the benefit of asking self-deprecating or humorous questions like “explain it like I’m five”?

It helps get clear and simple answers

63
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How did Kevin Hart use humor in sales situations?

To build trust and understand customer needs

64
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What is the main idea behind “removing the assumption of there being ice”?

Change your mindset to reduce pressure and act naturally

65
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Which of the following best describes effective body language?

Using posture and gestures to connect and control energy

66
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Why is posture important when “reading the room”?

It communicates confidence, awareness, and engagement

67
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What leadership quality is strengthened by using humor?

Trust and vulnerability

68
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What is a key outcome of combining humor, body language, and awareness ?

Control of the room’s energy and stronger connection

69
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What is the overall purpose of applying stand-up comedy principles to life and business?

To build relationships, communicate effectively, and handle stress