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Attitude inoculation is…
Making people immune to attempts to change their attitudes by initially exposing them to small doses of the argument against their position.
Reactance theory
When a person’s idea of free will / freedom to perform a behavior is threatened, an unpleasant state of reactance is aroused which they can then reduce by performing the act that was threatened.
Social impact theory
The impact of other people on the target person depends on
The number of people present and their strength or importance as well as how close they are to that person
The number of target persons, the strength of these targets and how close to one another they are
Social impact decreases as…
target factors increase
Social impact increases as…
source factors increase
The amount of influence someone has in a situation is a function of three factors which are…
Their number
Their strength
Their immediacy
The effectiveness of persuasive communications depends on who says what to whom. What makes someone more persuasive?
Credible speaker
Attractive speakers
what is the WHO in “who says what to whom”?
The source of the information
what is the WHAT in “who says what to whom”?
The nature of the communication
natures of communcation can be…
Perceived intent
One v. Two-sided
Order
Perceived intent effect on persuasion
If you perceive that someone is trying to persuade you then it is less persuasive, if you don’t perceive it as an intent to change your behaviour then it’s more presausive.
One vs. Two sides arguments effect on persuasion
Preaching to the choir saying something that the person already believes first will be more persuasive you can then go on to say something opposite to what they’d want to hear.
The Order of arguements effect on persuasion
If there were two speeches one after the other and there was no delay. You would want to go first the first speaker sets up the main impression. Primacy is a good thing. If there is a delay between the speeches or the speeches and the decisionn then you want to be last.
who is the WHOM in “who says what to whom”?
the AUDIENCE
The characteristics of an audience that make for a less or more persuaded audience:
An audience that is more distracted is more persuadable.
People are more persuadable between the ages of 18 – 25, This is due to less experience, there is an openness that can make greater presuadbaility.
Individual differences that impact how persuadable someone is
The level of someone’s self monitoring (Higher self monitoring more persuadable, lower self monitoring is less persuadable)
Need for cognition – an individual's tendency to engage in and enjoy thinking, those who are in higher need of cognition are harder to persuade
Higher intelligence leads to less persuadable overall
Elaboration likelihood model (ELM) states there are two route to persuasion:
Central route
The peripheral
Elaboration likelihood model Central root steps:
You must attend to the message,
You need to be able to comprehend the message being presented,
Reacting (elaboration) this is where the individual comes up with reasons why the persuasive appeal may be correct or incorrect, this involves thinking and those who like thinking will do this more
Elaboration likelihood model the peripheral route
skips all the steps of the central route and goes straight to persuasion.
When do we use the peripheral route? (ELM)
These factors influence our use of the peripheral route:
Expertise, speed of delivery, message length, scientific objectivity, attractiveness
Attractiveness heuristic
Agreeing with those we like (we can see this in perfume commercials)
The familiarity heurisitc
We like things that are familiar to us.
The expertise heuristic:
The reason we should listen to experts is that they should be credible
Message length heuristic:
The longer argument will normally have more valid arguments hence more persuasive.
When do we use the central route?
When things are self relevent we are more motivated. What matters in the central route is validity and strength of the argument
Higher arousal emotions and persuadeability:
Higher arousal emotions tend to produce worse things like stereotyping and make people more persuadable through the peripheral route as they reduce capacity. It also makes persuadeability though the central route LESS likely, if the capacity is being drained off then you don’t have the capacity for the central route.
Low arousal emotions and persuadeability:
Low arousal emotions make people more persuadable through the central route and less persuadable through the peripheral route.
When does fear work for persuasion?
It works to the extent that you can induce enough fear but not too much, evoking too much fear people end up disengaging. Anxiety decreases capacity which is why we don’t want too much. Provide a way to avoid the negative outcome and make it self relevant.
Social proof
We view behaviour as correct to the degree that we see others performing the same thing. (laugh tracks as an example)
Injunctive norms
Perceptions of what is the appropriate behaviours in a given situation
Descriptive norms
How people actually behave in the situations.
Scarcity for persuasion
opportunitiess seem more valuable when they are less available.