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Fixation (interpretation block)
inability to create a new interpretation of a problem ex. don’t think you can go outside the box
3 components to thinking
Solve problems
Make judgements
Make decisions
Well defined problem
clear specifications of the start state, goal state, and the process to reaching the goal state
Ill defined problem
lacks clear specification of start, goal and process
Blocks to problem solving
functional fixedness, strategy blocks
Functional Fixedness
inability to see that an object can have a function than its typical one, lock ourselves into understanding of objects
Strategy blocks
past experiences can lead us to mental set, use previously successful strategies without considering others that are more appropriate in a current problem
Insight
new way of interpreting a problem that immediately gives you the solution
Algorithm
step by step procedure that guarantees a correct answer (ex. Math or tying a shoe)
Heuristic
solution strategy seems reasonable given past experiences solving similar problems, may provide quick correct answer but lead to an incorrect answer
Anchoring and adjustment heuristic
use initial estimate as an anchor and make an adjustment up or down (ex. first impression is an anchor) but, many people are so attached to the anchor they do not update
Working backwards heuristic
attempt to solve a problem by working from the goal state backward to the start state
Means-ends analysis heuristic
breaking down problem into sub-goals and work towards decreasing distance to the goal state (writing a major term paper and breaking it down into smaller tasks)
2 Heuristics for judging probability
Representativeness and availability
Representativeness heuristic
judging the probability of membership in a category by how well an object resembles the category
Conjunction fallacy
when we use the representativeness heuristic incorrectly judging the overlap of two uncertain events to be more likely than either of the two events
Gambler fallacy
false belief that an event that has not occurred for a while is more likely to occur
Availability heuristic
the more available an event in our memory, the more probable it is (ex. seeing it on news recently creates more fear)
Hypothesis testing
confirmation bias, illusory, belief perseverance, person-who reasoning
Confirmation bias
tendency to seek evidence that confirms one’s beliefs
Illusory
false belief that two variables are related when they are not (focus on instances of relation and ignore disconfirming instances) ex. wearing a certain color shirt and getting a good grade on a test
Belief perseverance
tendency to cling to your beliefs in the face of contradictory evidence
Person-who reasoning
questioning well established findings because you know a person who violates the established finding