Consumer Behavior

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This set of flashcards covers key concepts and terminology related to consumer behavior, memory imperfections, and the influence of cognitive processes on consumer decisions.

Last updated 8:08 PM on 3/9/26
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16 Terms

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Consumer Behavior

The study of how individuals make decisions to spend their available resources on consumption-related items.

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Mere Exposure Effect

A psychological phenomenon where people tend to develop a preference for things merely because they are familiar with them.

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Mindset Priming

A cognitive process where exposure to a certain stimulus influences one's subsequent behavior or attitudes.

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Transience

The reduction of memory over time, resulting in forgetting information that was recently learned.

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Absent-mindedness

Forgetting due to shallow processing or lack of attention during the encoding phase of memory.

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Blocking

A memory error that occurs when the retrieval of a memory is obstructed by related information.

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Associative Network

A cognitive framework that represents information as interconnected nodes or concepts in memory.

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Depth of Processing

The idea that deeper levels of processing information (e.g., semantic processing) lead to better retention than shallow processing.

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Generation Effect

The phenomenon whereby information is better remembered if it is generated from one's own mind rather than simply read.

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False Memories

Recall of an event that did not actually happen or the recollection of an event in a distorted way.

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Suggestibility

The tendency to incorporate misleading information from external sources into one’s memory of an event.

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Priming Effect

The increase in the speed or accuracy of responses to stimuli due to prior exposure to related information.

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Schemas

Cognitive structures that help organize knowledge and guide processing of information.

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Cognitive Neuroscience

The field that studies the biological processes underlying cognition, particularly the relationships between brain processes and behavior.

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Impulse Purchases

Purchases made with little or no planning, often driven by emotions or immediate desire.

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Memory Imperfections

Various types of errors or distortions that can occur during the memory process, affecting the accuracy of recollection.