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BK is a 74 year old male who is a regular at your pharmacy. He comes to the counter with a bottle of acetaminophen and wants to know if this will help with his ear pain. He describes the pain as being dull and is located only in the left ear. He has been slowly losing hearing over the last few weeks despite having a new hearing aid. He denies any recent trauma or surgery and does not have any other symptoms. He is frustrated and says he tries to keep his ears clean with Q-tips regularly, but they seem to be “all clogged up anyway”. He has a lot of hair in his ear, so he is always feeling itchy. He does not have any other complaints today, but does let you know that you can take the sertraline off of his list because he stopped it about 2 weeks ago since he’s feeling better and doesn’t want to take an extra pill.
PMH:
Hypertension
Benign Prostatic Hyperplasia (BPH)
Depression
Meds:
Lisinopril/HCTZ 20mg-12.5mg 1 tab daily
Amlodipine 10mg 1 tab daily
Finasteride 5mg 1 tab daily
Sertraline 100mg 1 tab daily
Vitals: Height 5’10” Weight 162 lbs
Dull one-sided pain
What condition is BK likely suffering from?
cerumen impaction (buildup of earwax)
BK is a 74 year old male who is a regular at your pharmacy. He comes to the counter with a bottle of acetaminophen and wants to know if this will help with his ear pain. He describes the pain as being dull and is located only in the left ear. He has been slowly losing hearing over the last few weeks despite having a new hearing aid. He denies any recent trauma or surgery and does not have any other symptoms. He is frustrated and says he tries to keep his ears clean with Q-tips regularly, but they seem to be “all clogged up anyway”. He has a lot of hair in his ear, so he is always feeling itchy. He does not have any other complaints today, but does let you know that you can take the sertraline off of his list because he stopped it about 2 weeks ago since he’s feeling better and doesn’t want to take an extra pill.
PMH:
Hypertension
Benign Prostatic Hyperplasia
Depression
Meds:
Lisinopril/hctz 20mg-12.5mg 1 tab daily
Amlodipine 10mg 1 tab daily
Finasteride 5mg 1 tab daily
Sertraline 100mg 1 tab daily
Vitals: Height 5’10” Weight 162 lbs
What risk factors does BK have for this condition?
Elderly, hearing aids, Q-tips, and excess hair
BK is a 74 year old male who is a regular at your pharmacy. He comes to the counter with a bottle of acetaminophen and wants to know if this will help with his ear pain. He describes the pain as being dull and is located only in the left ear. He has been slowly losing hearing over the last few weeks despite having a new hearing aid. He denies any recent trauma or surgery and does not have any other symptoms. He is frustrated and says he tries to keep his ears clean with Q-tips regularly, but they seem to be “all clogged up anyway”. He has a lot of hair in his ear, so he is always feeling itchy. He does not have any other complaints today, but does let you know that you can take the sertraline off of his list because he stopped it about 2 weeks ago since he’s feeling better and doesn’t want to take an extra pill.
PMH:
Hypertension
Benign Prostatic Hyperplasia
Depression
Meds:
Lisinopril/hctz 20mg-12.5mg 1 tab daily
Amlodipine 10mg 1 tab daily
Finasteride 5mg 1 tab daily
Sertraline 100mg 1 tab daily
Vitals: Height 5’10” Weight 162 lbs
Is he a candidate for self-care? If so, what would you recommend for him? (Provide agent brand name, dosing, frequency, duration of use and education points). If not, justify why.
Patient ______ for self-care.
Agent Brand Name: ______ 6.% in anhydrous glycerin
Dosing: ______ drops of the solution into affected ear(s)
Frequency: ______
Duration of use: up to ______
Education points:
Medication can be used alone or in conjunction with ______ to remove the loosened cerumen
Prevent applicator tip from entering the ______ and prevent the solution from contacting the ______
Solution should remain in the ______ for several minutes for effective softening of excessive earwax
is a candidate, Carbamide Peroxide, 5-10, 2x/day, 4 days, warm water irrigation, EAC, eyes, EAC
BK is a 74 year old male who is a regular at your pharmacy. He comes to the counter with a bottle of acetaminophen and wants to know if this will help with his ear pain. He describes the pain as being dull and is located only in the left ear. He has been slowly losing hearing over the last few weeks despite having a new hearing aid. He denies any recent trauma or surgery and does not have any other symptoms. He is frustrated and says he tries to keep his ears clean with Q-tips regularly, but they seem to be “all clogged up anyway”. He has a lot of hair in his ear, so he is always feeling itchy. He does not have any other complaints today, but does let you know that you can take the sertraline off of his list because he stopped it about 2 weeks ago since he’s feeling better and doesn’t want to take an extra pill.
PMH:
Hypertension
Benign Prostatic Hyperplasia
Depression
Meds:
Lisinopril/hctz 20mg-12.5mg 1 tab daily
Amlodipine 10mg 1 tab daily
Finasteride 5mg 1 tab daily
Sertraline 100mg 1 tab daily
Vitals: Height 5’10” Weight 162 lbs
Would you recommend using acetaminophen, why or why not?
No, because his pain is not severe
BK is a 74 year old male who is a regular at your pharmacy. He comes to the counter with a bottle of acetaminophen and wants to know if this will help with his ear pain. He describes the pain as being dull and is located only in the left ear. He has been slowly losing hearing over the last few weeks despite having a new hearing aid. He denies any recent trauma or surgery and does not have any other symptoms. He is frustrated and says he tries to keep his ears clean with Q-tips regularly, but they seem to be “all clogged up anyway”. He has a lot of hair in his ear, so he is always feeling itchy. He does not have any other complaints today, but does let you know that you can take the sertraline off of his list because he stopped it about 2 weeks ago since he’s feeling better and doesn’t want to take an extra pill.
PMH:
Hypertension
Benign Prostatic Hyperplasia
Depression
Meds:
Lisinopril/HCTZ 20mg-12.5mg 1 tab daily
Amlodipine 10mg 1 tab daily
Finasteride 5mg 1 tab daily
Sertraline 100mg 1 tab daily
Vitals: Height 5’10” Weight 162 lbs
What non-pharmacologic strategies would you recommend to BK to help prevent this in the future?
Avoid ______ to prevent increased cerumen impaction with occlusion of the canal
______ if recurrent
Use the ______ properly
Occasional ______ if cerumen builds up
Q-Tips, professional cleaning, hearing aids, softening drops
ZE is a 30 year old male who comes to your pharmacy complaining of really intense right ear pain. He recently went surfing about a week ago and the pain started a day or two after that. He thought he had a swimmer's ear, so he tried Auro-Dri® and followed all of the instructions. It did not provide any relief. He does have some clear liquid coming from the ear, so he thinks the “water might be leaving, but the pain is bad!”. He denies any trauma to the ear.
Patient age: 30 years, Patient height: 6’2”, Patient weight: 190 lb
PMH:
None
Meds/OTC/Herbals
Green Tea 1 cup daily
Gingko biloba 1 tab daily
What are common signs of water-clogged ears?
______ in EAC (External Auditory Canal)
Can cause ______, feeling of ear canal ______
Sensation of ______
water retention, hearing impairment, fullness, trapped water
ZE is a 30 year old male who comes to your pharmacy complaining of really intense right ear pain. He recently went surfing about a week ago and the pain started a day or two after that. He thought he had a swimmer's ear, so he tried Auro-Dri® and followed all of the instructions. It did not provide any relief. He does have some clear liquid coming from the ear, so he thinks the “water might be leaving, but the pain is bad!”. He denies any trauma to the ear.
Patient age: 30 years, Patient height: 6’2”, Patient weight: 190 lb
PMH:
None
Meds/OTC/Herbals
Green Tea 1 cup daily
Gingko biloba 1 tab daily
What would be the most appropriate recommendation for the patient at this time? If recommending self-care, provide dose, frequency, and patient education. If not, justify your recommendation.
Refer because he has intense ear pain and discharge
ZE is a 30 year old male who comes to your pharmacy complaining of really intense right ear pain. He recently went surfing about a week ago and the pain started a day or two after that. He thought he had a swimmer's ear, so he tried Auro-Dri® and followed all of the instructions. It did not provide any relief. He does have some clear liquid coming from the ear, so he thinks the “water might be leaving, but the pain is bad!”. He denies any trauma to the ear.
Patient age: 30 years, Patient height: 6’2”, Patient weight: 190 lb
PMH:
None
Meds/OTC/Herbals
Green Tea 1 cup daily
Gingko biloba 1 tab daily
How would you educate ZE regarding the use of Auro-Dri® for the future?
Auro-Dri is an ear-drying agent and is NOT for the prevention of ______ accumulation or ______ treatment. Keep the product away from ______ sources (______) and avoid contact with eyes. If pain, burning, or irritation occurs with application or if symptoms persist after several days of use, a ______ is indicated. Do NOT use for swimmer’s ears + for infections.
moisture, inflammation, fire, flammable, medical referral
Nonpharmacologic (Non-Drug) Therapy for Excessive/Impacted Earwax
Recommended Methods
Use a ______/ear-cleaning tool only at the ______ entrance
Warm sterile water irrigation with a bulb syringe may help
Examples of curettes:
______ (ages 12+)
______ (ages 16+)
Methods NOT Recommended
Cotton-tipped swabs (Q-tips)
Oral jet irrigators/water flossers
Inserting objects deep into the ear canal
These methods may worsen impaction or cause (STUDY):
Infection
Vertigo
Tinnitus (ear ringing)
Eardrum perforation
Pain or Bleeding
Patients should seek medical care if symptoms persist or if ______ occurs.
curette, outer ear canal, Clinere, Ototek Loop, pain/bleeding
Pharmacologic (Drug) Therapy for Excessive/Impacted Earwax
The only FDA-approved nonprescription earwax softener is:
______ 6.5% in anhydrous glycerin
______ hardened earwax
Has mild ______ effects
Can be used alone or with warm water irrigation
How to Use Carbamide Peroxide
Instill ______ into the affected ear
Leave in for ______
May be used ______ for up to ______
Remaining wax can be removed with gentle warm-water irrigation
Approved for:
______
Children ≥______
Possible SEs: Pain, Irritation, Rash, Redness, Dizziness, and Ear discharge
Patients should contact a healthcare provider if symptoms continue after ______ or signs of infection develop.
Carbamide Peroxide, softens and loosens, antibacterial, 5-10 drops, several mins, 2x/day, 4 days, adults, 12 y/o, 4 days
Nonpharmacologic (Non-Drug) Treatment for Water-Clogged Ears
Recommended Measures
Tilt head downward and gently pull the earlobe to drain water
Dry the outer ear with a towel
Use a blow dryer on low heat and speed (not directly into the ear)
Wear molded earplugs or a bathing cap during prolonged water exposure
Water Protection
Molded earplugs provide the best protection
Petroleum jelly–coated cotton balls may help for short exposure (<15 mins)
Water-Absorbing Products
Examples:
AquaEars
BioEars
ClearEars
ClearEars earplugs absorb trapped water and are left in the ear for 5–10 minutes.
KNOW
Key Counseling Points for Ear Disorders
Excessive/Impacted Earwax
Recommended
Use ______ (Debrox Earwax Removal Aid, Murine Ear Wax Removal)
Use ______ drops ______ for up to ______
Allow drops to stay in ear for ______
Avoid
Cotton swabs/Q-tips
Ear candles
Inserting objects into the ear canal
Seek Medical Care If
______ occurs
Hearing worsens
Symptoms continue after ______
<______
carbamide peroxide with glycerin, 5-10, 2x/day, 4 days, 5 mins, severe pain, 4 days, 12 y/o

KNOW IMAGE
Water Clogged Ears Exclusions (same as cerumen but w/dizziness):
Signs of infection (irritation or rash)
Pain associated with ear discharge
Dizziness
Bleeding or signs of trauma
Presence of ruptured tympanic membrane
Ear surgery within 6 weeks prior
Tympanostomy tubes present
Incapable of following proper instructions
Hypersensitivity to recommended agents
Worsening of condition after attempted self-treatment
KNOW
Excessive/Impacted Cerumen Exclusions
(same as water clogged but w/o dizziness and w/<12 y/o):
Signs of infection (irritation or rash)
Pain associated with ear discharge
Bleeding or signs of trauma
Presence of ruptured tympanic membrane
Ear surgery within 6 weeks prior
Tympanostomy tubes present
Incapable of following proper instructions
Hypersensitivity to recommended agents
<12 years old
Worsening of condition after attempted self-treatment
KNOW