Module 3 week one

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Last updated 4:15 PM on 4/7/26
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25 Terms

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What is Leadership about

  • coping with change

  • future vision and planning

  • its a position you choose

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How does leadership work

  • setting out to set direction (vision/strategies to achieve goals)

  • Deliver results by aligning people

  • make things happen by motivating, mentoring, inspiring

  • outcome is to produce change (new services/approaches)

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What is management about

  • coping with complexity

  • dealing with day to day challenges

  • a position on an organizational chart ( you can get promoted to be here)

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How does management work

  • set out to plan/budget

  • deliver results through organization and staffing (develop structure)

  • make things happen through control and problem solving (monitor/organize)

  • outcome is to produce predictability and order (consistently achieve budgets and targets)

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Differences between leadership vs management

  • coaching vs performance

  • good will vs authority

  • enthusiasm vs fear

  • we vs I,you

  • give credit vs give direction

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What is trait theories

  • theory of leadership

  • it is all about who you are - basic personal characteristics differentiate leaders from no leaders

  • assumption: leaders are born

  • goal: distinguish leaders form non leaders

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problem with trait theories

  • mixed results when tested

  • some traits may actually be skills

  • fails to identify relative importance of traits

  • traits may not generalize across situations

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What is behavioural theories

  • theory of leadership

  • there is an ideal leader behaviour : effective leaders behave consistently in different ways than ineffective leaders

  • one best way to lead

  • assumption: leaders can be trained

  • goal: develop leaders

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behavioural theory leadership styles- university of Iowa

  • democratic/participative: encourage participation, delegate authority, more people oriented than autocratic——. found that this style leads to higher levels of satisfaction with your supervisor

  • Autocratic: accumulate power, dictate work methods, centralized decision making, limit participation

  • laissez-faire: absence of leadership, group has freedom

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Problem with behavioural theory leadership styles

  • studies couldn’t find any significant relation between style and performance of subordinates

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What are the two dimensions of leader behaviour - Ohio state university

  • Task: emphasis on the need for job to be done, organization if efficient and effective, job oriented leader behaviour

  • Relationship: concern for people, trust/respect, employee centred leader behavior

  • studies havn’t found relation between team management/ performance

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Ohio state university grid

  • behavioural theory

  • two variables are task and relationship

  • variables are continuos meaning leaders can be at all levels from high to low, and orthogonal meaning they are linearly independent of one another

  • x axis is concern for production /task

  • y axis is concern for people

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Country club environment pattern

  • HIgh concern for people

  • low concern for production/task

  • top left corner

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Impoverished management pattern

  • leaders display low levels of concern for both task/people

  • bottom left corner

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Task management pattern

  • low concern for people

  • high concern for task

  • bottom right corner

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middle of the road management pattern

  • balanced approach, all things in moderation

  • middle of grid

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Team management pattern

  • where the best leadership behaviours are hypothesized

  • concerned about both job and people

  • top right corner

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What is contingency theories

  • theory of leadership

  • leaders are effective when their behaviours fit the situation

  • situational leadership theory

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situational leadership theory

Style

Leader Behavior

Follower Readiness

S1: Telling

High Task behaviours / Low Relationship

Unable & willing (Needs direction)

S2: Selling

High Task / High Rel.

Unable and unwilling (Needs coaching)

S3: participating

Low Task / high Rel.

Able but unwilling (Needs support)

S4: delegating

Low Task / Low Rel.

Able & Willing (Needs autonomy)

<table style="min-width: 75px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(239, 239, 239); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><strong>Style</strong></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(239, 239, 239); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><strong>Leader Behavior</strong></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(239, 239, 239); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><strong>Follower Readiness</strong></p></td></tr><tr><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>S1: Telling</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>High Task behaviours / Low Relationship</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>Unable &amp; willing</strong> (Needs direction)</span></p></td></tr><tr><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>S2: Selling</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>High Task / High Rel.</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>Unable and unwilling </strong>(Needs coaching)</span></p></td></tr><tr><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>S3: participating</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>Low Task / high Rel.</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>Able but unwilling</strong> (Needs support)</span></p></td></tr><tr><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>S4: delegating</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 12px 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>Low Task / Low Rel.</strong></span></p></td><td colspan="1" rowspan="1" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: table-cell; fill: rgb(0, 0, 0); filter: none; flex: 0 1 auto; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; orphans: 2; outline: rgb(31, 31, 31) none 0px; overlay: none; padding: 16px 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; widows: 2; x: 0px; y: 0px; zoom: 1; border: 1px solid; margin-top: 0px !important;"><p><span style="background-color: rgba(0, 0, 0, 0);"><strong>Able &amp; Willing</strong> (Needs autonomy)</span></p></td></tr></tbody></table><p></p>
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Best place to be on situational leadership theory graph

  • the best place is to be in the bottom left (willing and able)

  • worst place to be is top right

  • x axis goes task behaviour low to high

  • y axis goes relationship behaviour low to high

  • so this is opposite from ohio state grid on behavioural theory

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self monitoring

  • the ability to modify how you are perceived by others

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pro chameleon leadership

  • adaptable / flexible to environment / creativity

  • better career opportunities

  • con: not consistent, may loose credibility

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Pro true to self leadership

  • stick to your own values, stay true to yourself

  • transparency, communication, efficiency

  • have set rules, credibility, dont care about image

  • con: limits growth, leaders may seem inflexible

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What is authentic Leadership

  • Being true to yourself

  • maintaining strict coherence between what you feel and what you say or do

  • making value based choices

  • denial can be the greatest hurdle that leaders face when becoming self aware/ authentic

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Positive self evaluation includes?

  • high self esteem

  • self efficancy

  • internal locus of control