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platform growth
increase in the number of users
increase in the overall value generated on the platform at surging costs
platform scaling
ability to accommodate growth
ability to add revenues without equalling increasing costs
combination of network effects needed to transition from growth to scaling
platform scaling strategy: marquee
attract prestigious brand to signal quality
platform scaling strategy: seeding
seed the platform with owner-generated content
platform scaling strategy:
platform scaling strategy: piggybacking
launch on top of an existing platform
platform scaling strategy: follow-the-rabbit
create a non-platform offering to demonstrate success
platform scaling strategy: micromarket
go narrow/deep in a thick market (from niche to globe)
platform scaling strategy: big bang
simultaneous on boarding of all sides through marketing
platform scaling strategy: producer evangelism
users help spread the word
platform scaling strategy: single-side
create a useful product for one side of the market
scaling an ecosystem
structuring platform portfolio
initiate network effect to achieve a critial mass
developing resources pool
broaden network scope to create opportunities for more novel resources reconfiguration or more data
sustaining ecosystem growth
build a self-organized ecosystem to continue scaling
scale slow/fast matrix
high complexity, low regulatory risk: scale fast
high complexity, high regulatory risk: scale slow
low complexity, low regulatory risk: scale fast
low complexity, high regulatory risk: scale fast
priorities fast scaling
rapid user growth
network effects
market capture
priorities slow scaling
control
quality
trust
institutional alignment
three mechanisms of active scaling
data driven operation
instant release
swift transformation
definition platform
interdependence of a stable core with a dynamic heterogeneous set of complementary components
success depends on
cooperation, coordination and integration…
across a diverse and large array of organizational units…
facing conflicting incentives or direct rivals
platform governance
set of overarching rules, constraints and inducements
developed and utilized to address market frictions
crucial to value creation and appropriation
platform governance: stability-evolvability equilibrium
management of the dimensions:
output: standard vs. variety
actors: control vs. autonomy
identification: individual vs. collective
incentive mechanisms
sharing of resources
provision of information
conferring autonomy
giving rewards
control mechanisms
access control
output control
behavioural control
control of external relationships
definition digital business model
changes in digital technologies trigger fundamental changes in the way the business is carried out and revenues are generated
rely on digital platforms to balance benefits among an ecosystem (multiple organization and individuals involved)
definition business model
business logic of a firm; how it creates, delivers and captures value
system of interdependent activities, performed by a local firm and its partners and the mechanisms that link these activities
created by entrepreneurial leaders
they shape and design organizational activities and transactions, weaving activities together into a system
key dimensions of a business model
content: what activities the business model is composed of
structure: how these activities are linked in the business model
governance: who performs the activities that are enabled by the business model
value logic: why does the businnes model create value and why does it enhance value appropriation
overarching question: what customer needs will the business model address?

business model content ‘from product to service’
product + IoT tech → product as a service
goals
infuse the product with data and sell the data
help clients lower risk by charging only for actual use instead of requiring them to buy expensive, complex equipment that may sit unused during slow periods or need frequent repairs
IoT Tech
IoT = internet of things
vast network of physical objects embedded with sensors, software, and connectivity that allow them to collect and exchange data over the internet
platform revenue models
direct monetarization
transaction-based
access-based
product-based
indirect monetarization
advertisement
pay for visibility
data monetarization
behavioural surplus (Google example)
users generate data while using digital services
data is collected and analysed
data is partly used to improve services, excessive data becomes behavioural surplus
surplus is used to predict future behaviour/create prediction products
predictions are sold to advertisers/business
goal: maximize profit through prediction and influence of user behaviour
from pipeline to platform business
producers create offerings to deliver to the market ⟳ data to inform future offerings ⟳ platform operator ⟳ data to improve current offerings ⟳ consumers recieve offerings
platform businesses facilitate the exchange of information, services or goods and rewire the value chain
types of network effects
direct network effects: same-side effects
indirect network effects: cross-side effects
both can be positive or negative
network effects can lead to ‘winner takes it all’ markets
types fo platforms
transaction
innovation
investment
integrated
types fo platforms transaction
connects buyer and sellers to enable exchanges (“matchmakers”
e.g. Amazon, Uber, Airbnb
types fo platforms innovation
lets external developers/creators build on a platform
consists of technological building blocks that are used as a foundation on top of which innovators can develop complementary services
e.g. App Store, Android, Microsoft
types fo platforms integrated
combines several network types into one ecosystem
e.g. Google, Amazon, Alibaba