WGU C724 Section 2 test Questions with 100% accurate answers (PASS GUARANTEED)

An organization understands computing has changed significantly in the last few decades.

Which of the following represents the chronological evolution of computing in business?

Mainframe, minicomputers, microcomputers

Computing systems evolved from mainframes to minicomputers to microcomputers.

An organization decides to streamline its business processes.

Which type of software will support the organization's decision?

Middleware supports an organization by allowing employees to access information between systems, improve efficiency by streamlining processes, and increase application functionality.

An individual contacts a company to report an issue with an item that was ordered. The employee is able to view the status of the order.

Which type of software allows the employee to check on the status of the order?

Customer relationship management

Customer relationship management software allows

organizations to track and store customer information.

Project management software allows

organizations to track and maintain projects, tasks, schedules, and resources

Accounting software allows

an organization to record, track, and report an organization's transactions.

Communication software supports

communication between employees and computers through chats, email, and video messaging.

Application software supports

organizations by allowing end users to perform tasks related to human resources, supply chain management, and productivity functions.

System software provides

a platform for users to use application software.

A server supports

an organization by providing remote access to the network and managing software and security.

An organization implemented new accounting software. Since the software was implemented, employees have begun using paper files to keep track of the company's transactions.

Which type of behavior are the employees displaying?

User resistance refers to the resistance from employees to use new systems or processes that have been implemented.

User acceptance refers

to the testing of a system, process, or product prior to being implemented.

Unethical behaviors refer

to the unlawful acts of employees in the workplace set by laws and company policies.

Insider threats refer

to an internal user or external party who misuses the company's systems intentionally or unintentionally.

An organization implemented a new human resources information system. However, the system does not contain a module for tracking employee benefits.

Which type of impact is the company facing?

Economic

The system was poorly designed and did not include a significant process of the HR department. If an information system is poorly designed or implemented, it can lead to increased costs in the same areas.

The internet facilitates efficiency in an organization

through various means, such as communication, accounting, and supply chain management.

Organizational impact refers

to the change that a system has on an organization's hierarchical structure.

Behavioral impact refers

to employees' resistance to the new system.

An organization is determining the advantages of implementing a new supply chain management system.

What is an advantage of a new internet-based supply chain management system?

Access to suppliers worldwide

An online supply chain management system allows

organizations access to suppliers worldwide and better inventory and supplier communication.

Internet-based financial management systems allow

organizations to have access to financial insight and seamless electronic submission of financials for compliance purposes.

Internet-based communication systems

allow employees to collaborate remotely.

An organization implemented a technology to improve customer satisfaction. The organization required the new technology to answer customers' inquiries in real time as part of the requirements.

Which emerging technology did the organization deploy?

Artificial intelligence

Customer service-based artificial intelligence interacts with customers and has the ability to understand customers' emotions.

Predictive analytics

is an emerging technology that uses statistics to forecast future trends and outcomes.

Virtual reality

is an emerging technology that provides a simulated experience.

An organization is determining whether a product that it currently sells is a viable solution.

Which emerging technology should the company use to determine whether customers will continue to purchase the product?

Predictive analytics

Cloud computing

allows employees to store and share information remotely.

The Internet of Things

is an emerging technology that contains sensors that connect to and exchange information with other devices.

A company makes and sells custom scooters. The company decides to offer a new service that allows customers to view their customized scooters prior to the company building the product.

Which emerging technology should the company implement to provide this service to customers?

Virtual reality

Which aspect of information systems does decision-making fall under?

The function of the management aspect is to make decisions and develop strategic plans to address organizational issues.

Problem-solving

is a component of the management aspect.

The technology aspect consists of

the tools that assist an organization with achieving its goals.

The organization aspect contains

the hierarchical levels in an organization, which consists of the roles in an organization.

A new business is working on identifying and implementing tools to assist strategic planning and decision-making.

Which aspect of managing information systems do the tools that assist an organization fall under?

The technology aspect consists of the tools that assist an organization with achieving its goals.

Computer software is a tool that

is housed under the technology aspect.

A recently expanded business is determining how information should be exchanged between employees located in different locations.

Which aspect of information systems should be considered?

Networking and telecommunications technology consists of hardware and software to transfer data from one location to another.

Employees

are a part of the organization aspect.

Data management provides

the governance of data and how it should be stored, organized, and accessed.

Computer software controls

the computer components of an information system.

A company has decided to create an IT department with a new IT infrastructure.

Which category should be considered as one of the seven major components of IT infrastructure?

Computer hardware platforms

Software as a service is utilized by

many businesses, but it does not represent one of the seven major IT infrastructure components.

A legacy system

is an older transaction processing system that continues to be used to avoid replacement with a higher cost system. It is not one of the seven major IT infrastructure components.

Programming languages form

the basis of all computer-based technology, but they do not represent one of the seven major IT infrastructure components.

IT infrastructure includes

computer hardware, operating systems, enterprise software, networking/telecommunications, consultants and system integrators, data management and storage, and internet platforms.

An organization is installing a new mainframe.

What is one purpose of having a mainframe as an IT component?

Handling very large volumes of transactions

A mainframe

is a hardware device used to handle large volumes of transactions or to analyze large quantities of data.

HTML

is used for designing the appearance of a web page.

Enterprise data management software

is used for organizing and managing information for efficient access and use.

A web browser

is used for accessing the internet and internet resources.

An organization implemented a new information system to replace a legacy system.

Which area should the organization expect to be impacted by the new information system?

Overall productivity

Economically, information systems affect product development and distribution, market participation costs, and the need for labor.

Business objectives are impacted

by business decisions, not by information systems.

Companies have no influence over

the price of raw materials.

An information system has no effect

on market demand.

Which organizational aspect of a company is impacted by information systems?

High-level manager capacity

Information systems affect the number of hierarchical levels in an organization, the decision-making authority of hierarchical levels, and the capacity of high-level managers.

Which IT trend is responsible for greater employee flexibility but more company exposure to risk?

Virtualization presents

a set of computing resources so that they can be accessed without restrictions from physical configurations or geographic location.

Cloud computing

allows for computing work using a virtualized IT infrastructure in a remote location.

Green computing refers

to computing practices and technologies aimed at minimizing impact on the environment.

Which trend of emerging information technology has resulted in the provision of computer processing, storage, and software as virtualized resources over a network?

Cloud computing

Quantum computing refers

to the use of quantum physics principles to represent data and perform operations on the data, leading to vast improvements in processing speed.

Which outcome has resulted from green computing as a trend of emerging information technology?

The design and use of hardware in a way to minimize impact on the environment

What is the information system dimension that includes resource allocation?

Management

The management dimension represents the managers of a business, including decision-making, planning, coordination, resource allocation, and strategy development.

The organization dimension represents

the firm, including its people, structure, processes, politics, and culture.

The technology dimension represents

the tools used in information systems, such as hardware, software, networks, storage devices, and mobile devices.

Which factor mediates the interaction between information technology and an organization?

Business culture

The mediating factors between organizations and information technology include culture, environment, structure, processes, politics, and management decisions.

Regulatory requirements typically do not impact

the relationship between an organization and information technology in a significant way.

Employee training may be related

to an organization's information technology, but training itself is not a mediating factor.

Customer satisfaction does not

mediate the relationship between IT and an organization.