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What is a stakeholder
Groups or individuals who interact with the business and have a vested interest in its activities
All business stakeholders (6)
- Owners
- Managers
- Employees
- Customers
- Suppliers
- General community
Who are the Owners?
The person who manages and operates the business on a day to day basis.
Owners Interests (2)
- Want their business to make a profit
- Want the business to conduct itself in a socially responsible manner
Who are the Managers?
The people responsible for running a profitable business. They must ensure all strategies are implemented to achieve business objectives
Managers Interests (3)
- Want the business to perform financially well, and expect fair remuneration in return
- Want the business to be socially responsible
- Need to satisfy shareholders/owner expectations
Who are the Employees?
People who work for the business. Contributes to the manufacturing/production of goods or services.
Employees Interests (3)
- Expected to be paid fairly, trained properly and treated ethically in response for their work
- Want job security in the long run
- Safe working conditions
Who are the Customers?
People who expect to purchase quality goods/services from a business.
Customers Interests (2)
- Expect quality products at reasonable prices
- Want a socially responsible business to purchase from
Who are the Suppliers?
the people who provides resources to a business to be used in the production process.
Suppliers Interests (3)
- Provide high quality materials delivered promptly
- Expected to be paid promptly and in full
- Establish good relationships
Who are the General Community?
Members of the community that expect that a business is socially responsible, such as participating in community projects.
General community Interests (3)
- Expect the business to give back to the community
- Expect the business to employ locally
- Expect the business to care about the environment