Business Stakeholders

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14 Terms

1
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What is a stakeholder

Groups or individuals who interact with the business and have a vested interest in its activities

2
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All business stakeholders (6)

- Owners
- Managers
- Employees
- Customers
- Suppliers
- General community

3
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Who are the Owners?

The person who manages and operates the business on a day to day basis.

4
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Owners Interests (2)

- Want their business to make a profit
- Want the business to conduct itself in a socially responsible manner

5
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Who are the Managers?

The people responsible for running a profitable business. They must ensure all strategies are implemented to achieve business objectives

6
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Managers Interests (3)

- Want the business to perform financially well, and expect fair remuneration in return
- Want the business to be socially responsible
- Need to satisfy shareholders/owner expectations

7
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Who are the Employees?

People who work for the business. Contributes to the manufacturing/production of goods or services.

8
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Employees Interests (3)

- Expected to be paid fairly, trained properly and treated ethically in response for their work
- Want job security in the long run
- Safe working conditions

9
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Who are the Customers?

People who expect to purchase quality goods/services from a business.

10
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Customers Interests (2)

- Expect quality products at reasonable prices
- Want a socially responsible business to purchase from

11
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Who are the Suppliers?

the people who provides resources to a business to be used in the production process.

12
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Suppliers Interests (3)

- Provide high quality materials delivered promptly
- Expected to be paid promptly and in full
- Establish good relationships

13
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Who are the General Community?

Members of the community that expect that a business is socially responsible, such as participating in community projects.

14
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General community Interests (3)

- Expect the business to give back to the community
- Expect the business to employ locally
- Expect the business to care about the environment