(5) PROF ELECTIVE (LESSON 3)

Intercultural Managerial Communication

Refers to how managers communicate with people from different cultural backgrounds. It focuses on understanding cultural differences to communicate clearly, respectfully, and effectively, especially in industries like tourism where people from different countries interact.

Intercultural Managerial Communication

Do’s in Intercultural Managerial Communication

Don’ts in Intercultural Managerial Communication

Rationale

It explains why intercultural managerial communication is important. In the tourism industry, managers deal with guests and employees from different cultures. Understanding cultural differences helps avoid misunderstandings, improve service quality, and create positive experiences for tourists.

Example of Rationale

Do’s in Rationale

Don’ts in Rationale

Culture

This refers to beliefs, values, traditions, and behavior of people.