12.8.4 Troubleshooting Tool Facts

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Last updated 3:32 AM on 4/25/26
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53 Terms

1
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What should you check first when troubleshooting physical network issues?

Check link lights on both the workstation and switch.

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What does an unlit link light usually indicate?

A physical connection problem.

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What is a first step when a cable may be faulty?

Swap the cable.

4
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What is another step when troubleshooting physical connectivity?

Try a different switch port.

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What should you verify if a network card is suspected faulty?

Ensure it is properly seated.

6
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What tools can test network cables or NICs?

Loopback plugs and cable testers.

7
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What causes electromagnetic or radio frequency interference?

Nearby electrical devices or wireless devices on similar frequencies.

8
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What should be avoided for wired cable routing?

Running cables near motors or fluorescent lights.

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What wireless devices can cause interference?

Microwaves and cordless phones.

10
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What is a sign of interference in a network?

Dropped packets or collisions.

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What should you check if devices can communicate locally but not externally?

Default gateway configuration.

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What should you verify if a specific service is unreachable?

The service is running and properly configured.

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What network configuration issue can prevent connectivity across networks?

Incorrect subnet or routing configuration.

14
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What is latency?

The time it takes data to travel across a network.

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What is bandwidth?

The size of the communication channel.

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What is throughput?

The amount of data a system can transmit or receive.

17
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What does bandwidth saturation mean?

The network has reached maximum capacity.

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What is a network bottleneck?

A point where performance is limited due to overload.

19
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What is RDMA used for?

High-throughput, low-latency communication with minimal CPU usage.

20
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What are IB, iWARP, and RoCE?

RDMA communication standards.

21
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What is a Unix domain socket used for?

Communication between processes on the same host.

22
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Why is localhost communication faster with Unix sockets?

It occurs inside the kernel instead of over the network stack.

23
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What does the ping command test?

Connectivity between network hosts.

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What does a failed ping to all hosts indicate?

A local network issue such as NIC or cable problems.

25
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What does a successful local ping but failed external ping suggest?

A default gateway problem.

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What does a ping using DNS failure indicate?

Name resolution problem.

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What does the -c option in ping do?

Specifies number of ICMP requests sent.

28
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What does netstat display?

Connections, routing table, and interface information.

29
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What does netstat -a show?

All listening and non-listening ports.

30
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What does netstat -r show?

The routing table.

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What is replacing netstat?

ip, ss, and related iproute2 tools.

32
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What does nc (netcat) do?

Establishes TCP or UDP connections between hosts.

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What is required before using nc between systems?

Open appropriate firewall ports.

34
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What does traceroute show?

The path packets take to a destination.

35
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What is a hop in traceroute?

A router along the path.

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What does traceroute RTT measure?

Time for a packet to go to a hop and return.

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What does tracepath do?

Similar to traceroute for path discovery.

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What is nslookup used for?

Performing DNS lookups.

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What is dig used for?

Detailed DNS queries and troubleshooting.

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What does ss provide?

Detailed socket and connection statistics.

41
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What does ss -t show?

TCP sockets only.

42
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What does nmcli do?

Manages NetworkManager from the command line.

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What is nmtui used for?

Text-based interface for NetworkManager configuration.

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What does iftop show?

Real-time bandwidth usage by host pairs.

45
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Why might iftop generate extra traffic?

It performs DNS lookups.

46
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What does iperf measure?

Network throughput performance.

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What does tcpdump do?

Captures and analyzes network packets.

48
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What does ipset manage?

Groups of IP addresses for firewall rules.

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What does mtr combine?

Ping and traceroute functionality.

50
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What does arp show?

IP-to-MAC address mappings.

51
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What is whois used for?

Looking up domain registration information.

52
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What is Wireshark used for?

GUI-based packet capture and analysis.

53
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What is tshark?

Command-line version of Wireshark.