Effective Communication and Marketing Management

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Practice flashcards focused on key terminology and definitions related to effective communication and marketing management.

Last updated 3:53 PM on 4/22/26
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10 Terms

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Communication Channels

Various methods used to convey messages to the target audience, including advertising, public relations, events, online communication, direct marketing, personal selling, and sales promotions.

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Brand Equity

The value added to a product by having a well-known brand name, which can enhance perceptions of quality and influence consumer purchasing decisions.

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Public Relations (PR)

Activities aimed at promoting or protecting a company's image or individual products, often involving communication through media.

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Advertising

Non-personal mass communication designed to build brand awareness and preference among consumers.

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Direct Marketing

Communication with customers directly, without intermediaries, to promote products and gather customer feedback.

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Sales Promotion

Short-term incentive tools aimed at stimulating quicker or larger purchases of a product or service.

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Word-of-Mouth Marketing

Informal communication about a product or service that occurs between consumers, which can be encouraged by companies through contests or promotions.

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Online Communication

A set of tools used to promote products and services over the internet, including websites, social media, and email marketing.

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Influencer Marketing

A strategy that uses influential social media personalities to promote products or services by leveraging their credibility and reach.

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Search Engine Marketing (SEM)

A form of internet marketing that involves promoting websites by increasing their visibility in search engine results pages through paid advertising.