ISCM ch.6

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Last updated 9:45 PM on 4/8/26
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4 Terms

1
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Reverse logistics

Movement of goods BACK in supply chain


2
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Reasons for returns:

  • Defects

  • Recycling

  • Customer returns

3
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Drivers:

  • Sustainability

  • Cost recovery

  • Regulations

4
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Return models:

  • Repair

  • Recycle

  • Resell