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How is the use of digital technologies driven effectively in asset rich organisations ?
Standard company operating procedures should be formed by the senior management, driven through strategies and policies. These should be clear and concise.
Client driven digital technology requirements might be requested through contracts or frameworks.
Technology can aid the digital technology platform for data collection and dissemination.
culture changes through training should be realised.
organisational roles should be created and aligned with digital technologies
How is the use of digital technologies driven effectively in collaborative infrastructure projects ?
Each collaborative organisation to ensure matched technologies and capabilities in delivering digitally.
Governance to be accountable for use and distribution of digital technology.
Culture changes for people seconded for longer term frameworks out of their parent organisation.
Intellectual property to be considered for long term digital ownership.
Contract applications to be considered for all supply chain for all organisations.
Sketch and explain the term ‘constant improvement’ across a project lifecycle and how digital technologies can help this process.
Constant improvement is a learning process which allows for organisations to measure what has been done against a baseline plan, and therefore identify any room for improvement in processes.
It should be undertaken across the whole project lifecycle and into operation and maintenance.
Should inform other projects or programmes.
Can be shared across frameworks.
Should involve all personnel in the supply chain - reference to lean.
Should involve better efficiencies and reduced waste

Why is continuous feedback important in infrastructure asset organisations?
Monitors any changing stakeholder requirements.
Monitors capacity vs demand.
Looks at best practice through industry case study.
Identifies any legislative changes.
Identifies any new technologies.
The term Whole Life Cycle has sometimes been referred to as cradle-to-grave, explain this analogy.
‘Cradle’ refers to the start of the asset life - this will be not just from start of operation but as a response to a clients brief i.e at feasibility phase.
‘Grave’ refers to the end of the asset life- this may be termination or demolition, depending on the asset - but the point at which the asset is no longer holds value for the user.
The asset is ‘disposed’ of, and will then be removed from operational assets that the company is currently managing.
How do Customers influence and organisations strategic plan?
Value of the asset from the stakeholder.
Current culture for use - an example of this might be the fact stakeholders might be using public transport more due to city congestion and penalties for driving into cities.
Preferred technology use e.g pay and display machines now offer pay by phone as customer do not always have money on them.
Demand for use of the asset from the stakeholder.