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Ethics
Standards of moral behaviour accepted by society as right versus wrong; ethics go beyond simply obeying the law.
Ethical decision-making checklist
Is it legal? Is it balanced? How will it make me feel about myself?
Compliance-based ethics codes
Focus on preventing illegal behaviour through rules, controls, and penalties.
Integrity-based ethics codes
Emphasize shared values, ethical culture, and personal responsibility.
Whistleblowers
Individuals who report illegal or unethical behaviour; public-sector whistleblowers in Canada are protected under specific legislation.
Corporate Social Responsibility (CSR)
The concern businesses have for the welfare of society.
Triple Bottom Line
Measuring performance based on people, planet, and profit.
Social audit
A systematic evaluation of an organization’s progress toward socially responsible goals.
Sole proprietorship
A business owned and usually managed by one person.
Unlimited liability
Owners are personally responsible for all business debts and damages.
Partnership
A business owned by two or more people.
General partner
Manages the business and has unlimited liability.
Limited partner
Invests money but does not manage and has limited liability.
Corporation
A legal entity separate from its owners, with limited liability.
Public vs private corporation
Differences between corporations that offer shares to the public and those that do not.
Franchise
An agreement where a franchisor sells the right to use a business name and sell a product/service to a franchisee.
Cooperative
A member-owned organization formed to meet common needs; profits are shared among members.
Small business
Independently owned and operated, not dominant in its field, and limited in size.
Entrepreneurship
Accepting the challenge of starting and running a business.
Reasons people become entrepreneurs
Opportunity, profit, challenge, independence, and family influence.
Entrepreneurial attributes
Characteristics such as being self-directed, action-oriented, energetic, tolerant of uncertainty, and able to learn quickly.
Intrapreneurs
Entrepreneurs who innovate within existing organizations.
Business incubator
Provides space, services, and support for new businesses.
Business accelerator
Provides mentorship, investor access, and structured growth support.
Business plan
A written document describing the business idea, market, competition, management, and finances.
Financing options
Ways to finance a business, including bootstrapping, angel investors, venture capital, and crowdfunding.
Management
The process of achieving organizational goals through planning, organizing, leading, and controlling (POLC).
Planning
Setting vision, goals, objectives, and strategies.
Vision
Why the organization exists and where it is headed.
Goals vs objectives
Goals are broad, long-term; objectives are specific, short-term.
SWOT analysis
A strategic planning tool assessing Strengths, Weaknesses (internal), Opportunities, and Threats (external).
Decision-making steps
Define problem → gather information → develop alternatives → choose → implement → evaluate.
Leadership styles
Different approaches to leadership, including autocratic, participative (democratic), and free-rein.
Controlling
Establishing standards, measuring performance, comparing results, and taking corrective action.