Introduction to Principles of Management Flashcards

VOCABULARY style flashcards covering the principles of management, organizational roles, performance metrics, and learning frameworks.

Management

The art of getting things done through the efforts of other people.

P-O-L-C framework

The four components of management functions: planning, organizing, leading, and controlling, originally originating from Henri Fayol.

Goodwill's Mission

To respect human dignity and remove barriers to opportunity through the power of work, founded in 1902 to give immigrants a 'hand up, not a hand out.'

Social Enterprise

A sustainable business model that proves doing good can be a core business strategy.

Triple Bottom Line approach

An organizational strategy that aligns with people, planet, and profit by accounting for social, environmental, and economic performance.

Empowerment

The process of giving people authority and autonomy to make decisions, characteristic of the contemporary 'upside-down pyramid' view of management.

Top Managers

Individuals responsible for setting the strategy, vision, and mission for the entire organization.

Functional Managers

Managers who oversee a specific area (e.g., marketing, accounting) and ensure efficiency and effectiveness.

Supervisory/Team Managers

Managers who coordinate subgroups or cross-functional teams.

Line Managers

Managers who lead functions that directly create products or services.

Staff Managers

Managers who lead support functions such as HR and finance.

Project Managers

Managers responsible for planning, executing, and closing projects across industries.

General Managers

Managers who oversee a revenue-producing unit, such as a store or product line, and make cross-functional decisions.

Interpersonal Roles (Mintzberg)

A category of managerial roles including Figurehead (formal representation), Leader (guiding and motivating), and Liaison (building relationships).

Informational Roles (Mintzberg)

A category of managerial roles including Monitor (gathering info), Disseminator (sharing info internally), and Spokesperson (sharing info externally).

Decisional Roles (Mintzberg)

A category of managerial roles including Entrepreneur (initiating change), Disturbance Handler (responding to crises), Resource Allocator (deciding resource distribution), and Negotiator (representing the organization).

Leadership

The social and informal influence used to inspire others toward shared goals.

Entrepreneurship

The recognition of opportunities and the creation of resources to implement innovative ideas.

Strategy

A coherent plan that aligns goals, resources, and external opportunities to achieve long-term goals.

Corporate Social Responsibility (CSR)

Actions that benefit society and the environment, such as ethical sourcing and fair wages, increasingly seen as good business practice.

In-Role Performance

Work that is officially required as part of a job, including productivity, quality, and meeting job standards.

Extra-Role Performance (OCBs)

Voluntary, discretionary behaviors, known as Organizational Citizenship Behaviors, that help the organization but are not part of a job description.

Felder-Soloman Learning Styles Index

A framework categorizing learners along four dimensions: Active vs. Reflective, Sensing vs. Intuitive, Visual vs. Verbal, and Sequential vs. Global.

Gauge–Discover–Reflect Framework

A three-stage process for developing management skills: assessing current standing (Gauge), building knowledge and applying (Discover), and measuring progress (Reflect).

SMART goals

A goal-setting framework where objectives are Specific, Measurable, Aggressive, Realistic, and Timely.