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Essential for building relationships, each organization has its own way of doing things
Keep your eyes open
Observation skills may be clouded or unfocused; how people act, dress and treat each other
Take your time
You may be working with a culture with a different concept of time; give yourself more time to process
Take individuals into account
Individuals may vary greatly from the stereotype of their native culture; keep an open mind - be careful not to form an opinion too early
Tolerate uncertainty
Can be extremely difficult for people from direct and precise country; business is about managing unknowns
Build your intercultural skills
Need a solid understanding of the norms of that culture; gives you pros and cons and better insight into working across cultures
Reporting a personal observation
I found it to be…
From what I could see…
What’s your impression of…?
Reporting from another source
I understand you…
According to…
I gathered from…
Expressing doubt
I have my doubts.
I can’t help feeling that…
I’m just not 100% convinced.
Avoiding commitment
It’s hard to say.
I can’t promise anything.
I wouldn’t go so far as to say…
Being persuasive
I’ve got/have to say (that)…
We can’t go wrong.
I’m (totally) convinced.
Avoiding being negative
To be fair, …
I’m not saying …, it’s just that …
Point out
Make you aware of the fact
The point is
What’s important is
Get to the point
Stop digressing (odbíhat od tématu)
There’s no point
It isn’t worth
What’s the point
What’s the reason for