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Cognition
the mental activities associated with thinking, knowing, remembering, and communicating
Concepts
a mental grouping of similar objects, events, ideas, or people
Prototype
a mental image or the best example of a category
Convergent thinking
narrowing the available problem solutions to determine the single best solution
Divergent thinking
expanding the number of possible problem solutions; creative thinking that diverges in different directions
schema
a concept or framework that organizes and interprets information
Algorithms
step-by-step procedures that guarantee a solution
Heuristics
A simple thinking strategy that often allows us to make judgments and solve problems efficiently; usually speedier, but more error-prone than algorithms
Insight
a sudden realization of a problem's solution; contrasts with strategy-based solutions
Confirmation bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
fixation
In cognition, the inability to see a problem from a new perspective; an obstacle to problem-solving
Mental set
a tendency to approach a problem in one particular way, often a way that has been successful in the past
Intuition
an effortless, immediate, automatic feeling or thought, as contrasted with explicit, conscious reasoning
Representativeness Heuristic
estimating the likelihood of events in terms of how well they seem to represent, or match, particular prototypes, may lead us to ignore other relevant information
Availability Heuristic
estimating the likelihood of events based on their availability in memory; if instances come readily to mind (perhaps because of their vividness), we presume such events are common
Overconfidence
The tendency to be more confident than correct—to overestimate the accuracy of our beliefs and judgments.
Planning Fallacy
the tendency to underestimate how long it will take to complete a task
Belief Perseverance
cling to one's initial conceptions after the basis on which they were formed has been discredited
Framing
The way an issue is posed, how an issue is framed, can significantly affect decisions and judgments.
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