Understanding User Needs and Requirements

These flashcards cover the key concepts related to understanding user needs and requirements, as well as techniques for user-centered design and interaction design based on the lecture notes.

What is the main focus of today’s lecture?

User needs and requirements, specifically the define and ideate stages of the design thinking framework.

What does the Empathise stage in the design thinking framework involve?

Understanding users' needs and problems to align designs with what the user actually needs.

What is a requirement in the context of product design?

A statement about an intended product that specifies what it should do or how it should perform.

How do needs and requirements interact in design?

By understanding user activities and context to support their goals and produce initial requirements for design.

What are some methods to elicit users’ needs?

Observation, interviews, questionnaires, and participant observation.

What are the different types of interviews mentioned?

Structured interviews, semi-structured interviews, and open (guided) interviews.

What is a persona in UX design?

A fictional character created based on research to represent different user types.

What should a scenario based on a persona include?

Actions and events from the character's perspective based on their needs, goals, and motivations.

What does the How Might We (HMW) technique facilitate in the ideation process?

It encourages open brainstorming and deferring judgment to explore various possibilities.

What are some important considerations when conducting interviews?

Allowing for pauses, remaining unbiased, avoiding leading questions, and steering topics as necessary.