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These flashcards cover key concepts related to pricing strategies, the product life cycle, and various marketing terms from the lecture on pricing and product management.
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Price
The money or other considerations exchanged for ownership or use of a product or service.
Barter
The practice of exchanging products and services for other products and services rather than for money.
Value
The ratio of perceived benefits to price.
Value Pricing
The practice of increasing product and service benefits while maintaining or decreasing price.
Profit Equation
Profit = Total revenue − Total cost.
Skimming Pricing
Setting the highest initial price that customers are willing to pay for a new or innovative product.
Penetration Pricing
Setting a low initial price on a new product to appeal to the mass market.
Prestige Pricing
Setting a high price to attract quality- or status-conscious consumers.
Odd-Even Pricing
Setting prices a few dollars or cents under an even number.
Bundle Pricing
Marketing of two or more products in a single package price.
Standard Markup Pricing
Adding a fixed percentage to the cost of all items in a product class.
Cost-Plus Pricing
Summing total unit cost and adding a specific amount to determine the price.
Target Profit Pricing
Setting an annual target of a specific dollar volume of profit.
Target Return-on-Sales Pricing
Setting a price to achieve a specified percentage profit of sales volume.
Target Return-on-Investment Pricing
Setting a price to achieve an annual target return-on-investment (ROI).
Customary Pricing
Setting a price dictated by tradition or competitive factors.
Above-, At-, or Below-Market Pricing
Setting a market price based on competitors' prices as a benchmark.
Loss-Leader Pricing
Selling a product below its usual price to attract customers for other purchases.
Demand Curve
A graph showing the relationship between quantity sold and price.
Price Elasticity of Demand
Percentage change in quantity demanded relative to percentage change in price.
Total Revenue (TR)
Total money received from the sale of a product.
Total Cost (TC)
Total expense incurred by a firm in producing and marketing a product.
Break-Even Analysis
Analyzing the relationship between total revenue and total cost to determine profitability.
Pricing Objectives
Specifications of the role of price in an organization's strategies.
Pricing Constraints
Factors that limit the range of prices a firm may set.
Customer Experience
The total interactions a customer has with a company’s website.
Customization
Ability of a site to modify for individual customers.
Communication
Dialogue between site and consumer.
Interactivity
Two-way communication where buyers control the information received from sellers.
Personalization
Generating content tailored to an individual’s specific needs and preferences.
Choiceboard
An interactive system allowing customers to design their own products and services.
Behavioral Targeting
Using cookies to direct online advertising to targeted users.
Dynamic Pricing
Changing prices for products and services in real time in response to conditions.
Cookies
Computer files downloaded onto a shopper's device to track online behavior.
Social Commerce
Use of social networks for browsing and buying products.
Subscription Commerce
Payment of a fee for recurring delivery of products and services.
Cross-Channel Consumer
A consumer who shops online but buys offline or vice versa.
Showrooming
Examining products in a store and then buying them online for a cheaper price.
Webrooming
Examining products online and then buying them in a store.
Marketing Attribution
Techniques used to credit or value a particular consumer touchpoint.
Four I's of Services
Elements that distinguish services from goods: intangibility, inconsistency, inseparability, inventory.
Idle Production Capacity
When a service provider is available but there is no demand.
Product Item
A specific product with a unique brand, size, or price.
Product Line
A group of closely related product or service items.
Product Mix
All of the product lines offered by an organization.
Protocol
A statement identifying the target market and consumer needs for new product development.
Open Innovation
Using external and internal ideas and collaboration in product development.
New-Product Development Process
Seven stages an organization goes through to identify opportunities for new products.
Idea Generation
Developing a pool of concepts for new products from previous stages.
Screening and Evaluation
Evaluating new-product ideas to eliminate those not worth pursuing.
Business Analysis
Specifying product features and marketing strategies for bringing it to market.
Development
Turning ideas into prototypes for testing.
Market Testing
Exposing products to consumers under realistic purchase conditions.
Commercialization
Positioning and launching a new product in full-scale production and sales.
Consumer Products
Products purchased by the ultimate consumer.
Convenience Products
Frequently purchased items with minimal shopping effort.
Shopping Products
Items for which consumers compare alternatives based on price and quality.
Specialty Products
Items requiring special effort to search for and buy.
Unsought Products
Items consumers do not know about or initially want.
Business Products
Products organizations buy to assist in providing other products for resale.
Product Class
The entire product category or industry.
Product Form
Variations of a product within the same product class.
Product Modification
Altering a product’s characteristics to increase its value.
Market Modification
Strategies to find new customers or increase usage among existing ones.
Trading Up
Adding value to a product through additional features or higher-quality materials.
Trading Down
Reducing a product's features, quality, or price.
Branding
Using names, symbols, or designs to identify products and distinguish them from competitors.
Brand Name
A word or device used to distinguish a seller’s products or services.
Brand Personality
Human characteristics associated with a brand name.
Brand Equity
The added value a brand name gives to a product beyond functional benefits.
Brand Purpose
The reason a brand exists and its role in consumers' lives.
Brand Licensing
Agreement allowing use of brand names or trademarks by another company.
Multiproduct Branding
Using one name for all products in a product class.
Multibranding
Giving each product a distinct name for different market segments.
Private Branding
Manufacturer-produced products sold under a wholesaler or retailer's brand name.
Mixed Branding
Marketing products under both a firm's name and that of a reseller.
Packaging
Any container in which a product is offered for sale.
Label
Identifies the product or brand and provides information on contents and usage.
Seven Ps of Services Marketing
Expanded marketing mix concept that includes people, physical environment, and process.
Off-Peak Pricing
Charging different prices at different times to reflect demand variations.
Capacity Management
Integrating service components with efforts to influence consumer demand.
Introduction Stage
The stage in the product life cycle to stimulate trial and establish primary demand.
Growth Stage
Stage characterized by rapid sales growth and increasing competition.
Maturity Stage
Stage where industry sales slow and profit margins decline.
Decline Stage
Sales begin to drop and price reductions often occur.
Diffusion of Innovations
The process by which new ideas and products spread.
Organizational Inertia
Resistance to change within an organization, impacting innovation efforts.
Customer Experience Management (CEM)
Managing a customer's overall experience with a product or brand.
Crowdsourcing
Obtaining ideas or services from a large group of people, often via the Internet.
Concept Test
A test used to evaluate a new product by gathering consumer feedback on concepts.
Prototyping
Creating a preliminary model of a product to test concepts.
Financial Projections
Forecasting financial outcomes based on business analysis.
Simulated Test Markets
Market tests that replicate full-scale test markets in controlled conditions.
Launch Strategy
Plans for positioning and promoting a new product at market introduction.
Innovation
The process of translating an idea or invention into a good or service that creates value.
Consumer Preferences
The subjective taste preferences of a consumer for certain products or services.