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sourcing activities

According to the SCOR model, supply chain management covers five broad areas including __________, which include identifying, developing, and contracting with suppliers and scheduling the delivery of incoming goods and services.

a supply chain

__________ is a network of manufacturers and service providers that work together to create products or services needed by end users.

return activities

According to the SCOR model, supply chain management covers five broad areas including __________, which include the activities necessary to return and process defective or excess products or materials.

cover the actual production of a good or service

According to the SCOR model, supply chain management covers five broad areas including “make,” or production activities, which __________.

ASCM/APICS (assoc for supply chain management)

is a widely recognized professional society for persons interested in operations and supply chain management.

CSCMP council of supply chain management

seeks to be the preeminent professional association providing worldwide leadership for the evolving logistics profession through the development, dissemination, and advancement of logistics knowledge.

institute for supply management (ISM)

provides national and international leadership in purchasing and materials management, particularly in the areas of education, research, and standards of excellence.

ASQ (American society for quality)

is a leader in education and all aspects of quality improvement, including the Baldrige Award, ISO 9000, and continuous improvement activities.

operations function

• the collection of people, technology, and systems within an organization that has primary responsibility for providing the organization’s products or services

all of the above

Which of the following firms or organizations need supply chain management?

• red cross/red crescent

• a bank

• an office furniture maker

production manager

Potential career paths in operations and supply chain management include a(n) __________, who plans and controls production in a manufacturing setting and is responsible for a wide range of personnel.

commodity manager

Potential career paths in operations and supply chain management include a(n) __________, who acquires knowledge in a specific market in which the organization purchases significant quantities of materials and services.

delivery activities

According to the SCOR model, supply chain management covers five broad areas including __________, which include everything from entering customer orders and determining delivery dates to storing and moving goods to the final destination.

strong relations w supply chain partners and increased agility

Steiner Corporation has recently experienced a significant increase in demand for their primary product.  What will their supply chain need to ensure that demand can be met?

• favorable regulatory climate

• the lowest cost source of raw materials

• strong relations with supply chain partners

• increased agility

an analyst

Potential career paths in operations and supply chain management include an ?, who uses analytical and quantitative methods to understand, predict, and improve processes within the supply chain

change the nature of business

Over the past 25 years, no single trend has done more to __________ than the Internet and the resulting breakthroughs in e-commerce.

• increase the level of competition

• create poor relationships

• increase the level of globalization

• change the nature of business

upstream

Activities or firms that are positioned earlier in the supply chain relative to some other activity or firm of interest

first tier supplier

Provides products or services directly to a firm

downstream

Activities or firms that are positioned later in the supply chain relative to some other activity or firm of interest

supply chain management

The planning, scheduling, and control of the activities that transform inputs into finished goods and services

supply chain managemet

The active management of supply chain activities and relationships in order to maximize customer value and achieve a sustainable competitive advantage

planning activities

According to the SCOR model, supply chain management covers five broad areas including __________, which seek to balance demand requirements against resources and communicate these plans to the various participants.