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What are Six Sigma fundamentals?
Six Sigma is a set of techniques and tools for process improvement, aiming to reduce defects and variability.
What is value stream mapping?
Value stream mapping is a visual tool that helps analyze the flow of materials and information required to bring a product to the customer.
What is Just In Time (JIT)?
Just In Time is an inventory management strategy that aligns raw-material orders with production schedules, minimizing waste.
What are the roles in Six Sigma?
Roles in Six Sigma include Yellow Belt, Green Belt, Black Belt, and Master Black Belt, each with increasing levels of responsibility and expertise.
What is the Cost of Poor Quality (COPQ)?
The Cost of Poor Quality refers to the costs associated with providing poor quality products or services, including rework and scrap.
What does NPV stand for?
NPV stands for Net Present Value, a method used to determine the value of an investment by calculating the difference between present cash inflows and outflows.
How do you align projects with business goals?
Aligning projects with business goals involves ensuring that project objectives support the strategic direction and overall objectives of the organization.
What is the Voice of the Customer (VoC)?
The Voice of the Customer is a process used to capture customer expectations, preferences, and aversions regarding a product or service.
What are Critical to Quality (CTQ) trees?
CTQ trees are tools that break down customer requirements into measurable characteristics that are crucial for quality.
What is Kano analysis?
Kano analysis is a method used to prioritize customer needs based on their importance and the level of satisfaction they provide.
What are problem statements?
Problem statements clearly define issues that need to be addressed, providing context for problem-solving initiatives.
What are scope and milestones in project management?
Scope outlines the boundaries and deliverables of a project, while milestones are specific points along the project timeline that indicate progress.
What is a SIPOC diagram?
stands for Suppliers, Inputs, Process, Outputs, and Customers; it is a high-level tool used to map out a process.
What are flowcharts?
are diagrams that represent processes and workflows, illustrating the sequence of steps required to complete a task.
What are swimlane diagrams?
Swimlane diagrams are flowcharts that include lanes to separate responsibilities for different participants or departments involved in a process.
What are the measures of central tendency?
The measures of central tendency include mean, median, and mode, which summarize a data set by identifying the center point.
What is standard deviation?
Standard deviation is a statistic that measures the dispersion or variability of a dataset relative to its mean.
What is normal distribution?
Normal distribution is a probability distribution that is symmetric about the mean, representing data that clusters around a central value.
What is measurement system analysis (MSA)?
Measurement System Analysis is a methodology that evaluates the accuracy and precision of measurement systems.
What is Gage R&R?
Gage R&R (Repeatability and Reproducibility) is a statistical tool used to assess the variability in measurement systems.
What is process capability?
Process capability refers to the ability of a process to produce output within specified limits, measured using attributes like Cp and Cpk.
How do you calculate Cp, Cpk, Pp, and Ppk?
Cp and Cpk measure a process's potential capability, while Pp and Ppk measure the actual performance over time, using specific formulas.
What are the 5 Whys?
The 5 Whys is a problem-solving technique that involves asking 'why' multiple times to drill down to the root cause of an issue.
What are Fishbone or Ishikawa diagrams?
Fishbone diagrams are visual tools that identify many potential causes of a problem, organizing them into categories.
What is hypothesis testing?
Hypothesis testing involves using statistical methods to determine if there is enough evidence to reject a null hypothesis.
What are p-values?
A p-value is a statistical measure that helps determine the significance of results in hypothesis testing.
What are t-tests used for?
T-tests are used to compare the means of two groups to determine if they are significantly different from each other.
What is ANOVA?
ANOVA (Analysis of Variance) is a statistical method used to compare means among three or more groups.
What is a chi-square test?
A chi-square test measures how expectations compare to actual observed data to assess associations between categorical variables.
What is correlation?
Correlation measures the degree to which two variables move in relation to each other.
What is regression analysis?
Regression analysis is a statistical method for examining the relationship between dependent and independent variables.
What is FMEA?
FMEA (Failure Mode and Effects Analysis) is a systematic method for evaluating potential failure modes and their impact on a process.
What is Poka-Yoke?
Poka-Yoke is a mistake-proofing technique designed to eliminate human error in processes.
What is Kaizen?
Kaizen is a philosophy that focuses on continuous improvement by involving all employees in enhancing processes and eliminating waste.
What are Design of Experiments (DOE)?
Design of Experiments is a statistical method to plan, conduct, and analyze controlled tests to evaluate the factors that may influence a process.
What is Statistical Process Control (SPC)?
Statistical Process Control involves using statistical methods to monitor and control a process to ensure it operates at its full potential.
What are control charts?
Control charts are tools used in SPC to track process data over time and identify any variations that may indicate a problem.
What is an I-MR chart?
An I-MR chart is a type of control chart that monitors individual values and moving ranges in a process.
What is an X-bar R chart?
An X-bar R chart is used to monitor the mean and range of a process based on subgroups of data.
What is a C-chart?
A C-chart is a type of control chart used for monitoring the number of defects in a process.
What is a P-chart?
A P-chart is a control chart used to monitor the proportion of defective items in a process.
What is a Control Plan?
A Control Plan is a document that outlines how processes will be controlled and monitored to ensure sustained improvements.
What is project closure?
Project closure involves finalizing all project activities, transferring ownership back to the process owner, and calculating overall savings.