105C.4 Sculpture Guest Experience

This set of vocabulary flashcards covers the 4 Service Essentials, safety protocols for children, and infection control guidelines for hair sculpture services based on the Pivot Point curriculum.

Connect

The first service essential where the professional meets and greets the client to build rapport and help them feel comfortable and confident.

Consult

The service essential focused on asking questions to discover client needs, analyzing hair and scalp, visualizing recommendations, and obtaining consent.

Create

The service essential that includes protecting the client with draping, performing the service, explaining product usage, and teaching at-home maintenance.

Complete

The final service essential involving requesting feedback, recommending retail products, prebooking appointments, and completing the client record.

Cleaning

A process of removing dirt, debris, and potential pathogens to aid in slowing the growth of pathogens performed prior to disinfection.

Disinfection

A process that kills certain pathogens such as bacteria, viruses, and fungi on nonporous surfaces, tools, and multi-use supplies, with the exception of spores.

EPA-registered disinfectant

Approved solutions, wipes, or sprays that must be bactericidal, virucidal, and fungicidal, and labeled as effective against HBV and HIV.

Single-use items

Items such as neck strips and disposable razor blades that cannot be disinfected and must be discarded after each use.

Personal care

Safety precautions such as wearing gloves while mixing disinfectants and maintaining good posture to minimize fatigue and the spread of infection.

Client care

Safety measures including checking the scalp for diseases, protecting skin with a cape, and avoiding nicking moles or skin tags during a service.

Salon care

Safety precautions to ensure a healthy environment, such as positioning cords to avoid falls and sweeping hair clippings at the end of the service.

Puncture-proof container

The specific type of container required for discarding disposable razor blades after each use.

Nonporous

The type of tools, supplies, and equipment that can be disinfected; items that are not of this nature must be discarded.

Visuals for children

Techniques like putting different color clips on shoelaces to help young clients who may not know the difference between left and right.