Non-Verbal Communication and Feedback

These flashcards cover key concepts regarding Non-Verbal Communication, Feedback, and Barriers to Effective Communication.

Non-Verbal Communication

The process of conveying messages without words, using gestures, body language, and expressions.

Advantages of Non-Verbal Communication

Includes high speed, complementary meaning to verbal messages, easy presentation, and substitution for verbal messages.

Disadvantages of Non-Verbal Communication

Includes misinterpretation, continuous nature of cues, cultural differences, and limitations for lengthy messages.

Visual Communication

The use of visual aids such as posters and graphs to share information, often considered more impressive and faster than words.

Clarity and Speed of Visual Communication

Pictures convey meaning faster and with more clarity than text.

Feedback

The response or reply given by the receiver to the sender’s message, making communication complete.

Communication Cycle

A process where a message is sent by one person and a response (feedback) is sent back, making it a two-way communication.

Requirements of Effective Feedback

Includes clarity, well-timed delivery, specificity, a positive attitude, representation of actual performance, and being impersonal.

Forms of Feedback

Can include gestures, questions, written acknowledgments, and audience reactions.

Barriers to Effective Communication

Factors that hinder communication, including linguistic, psychological, emotional, physical, cultural, organizational, attitude, perception, and technological barriers.