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What instructions do MAs provider to teach a diabetic patient about proper use of a glucometer?
Apply a large, hanging drop of blood to the center of the test pad
What is the goal of Accountable Care Organization (ACO)?
ACO focuses on improving the quality of care and reducing healthcare costs
How are ACO and PCMH similar and different?
ACO and PCMH focus on improving patient care but ACO wants to do it at a reduced cost
What is negligence?
Failure to exercise the standard care and causes harm
What things must occur for negligence?
4D's: duty, breach of duty, direct causation, damages
What is R in RACE?
RESCUE anyone in danger of the fire
What is RACE?
How to respond to a fire
What is A in RACE?
Pull the nearest fire ALARM and call 911
What is C in RACE?
CONTAIN the fire by closing doors as you evacuate
What is E in rACE?
EXTINGUISH the fire if it is safe to do so
What and where are the age ranges for injections?
0-3: Vastus lateralis (thigh)
>3: deltoid (upper arm)
What is urticaria?
hives
What is suppuration?
pus in an infected area
What test does EDTA due?
CBC
Mnemonic for yellow tubes
yellow SouPS:
yellow = Sodium Polyanethol Sulfonate
Mnemonic for light blue tubes
light blue CITRus Sea
light blue = Sodium CITRate
Mnemonic for red tubes
Red Roses CLOT PLAINLY:
Red = CLOT activator or PLAIN (no additive)
Mnemonic for gold tubes
gold tigers clot SST
SST have Clot activator
Mnemonic for green tubes
Green Heparin Hills
green = sodium heparin
Mnemonic for lavendar
Lavendar = EDTA
Mnemonic for grey tubes
grey OXLATE Fogs
grey = potassium OXALATE or sodium Fluoride
What is source-oriented documentation?
structured by data provider
What is problem-oriented documentation?
structured by patient's problems
What is palliative care?
Based on relieving non-serious symptoms & improving quality of life
What should be used to clean spilled urine?
10% bleach (1 part bleach, 9 part water = 1:10 bleach : water solution)
Using an EKG, how would you estimate the HR?
Divide 1500 by the number of small boxes between two R waves
What causes chickenpox and shingles?
Varicella zoster virus (VZV)
How does VZV spread?
airborne particles of the respiratory system and physical touch
What is the 'allowed amount'?
Allowed amount = maximum amount that insurance company will cover for a specific procedure
What is the 'insurance maximum'?
Insurance maximum = maximum amount of money insurance will pay for benefit(s) for the year
What type of veins use butterfly needles?
Small, fragile, or rolling veins
If a patient is unconscious, the first thing an MA should do is?
Check for pulse (sign of life)
What is diabetes insipidus?
excessive thirst and urination from deficient water balance hormone
What is diabetes mellitus?
high blood sugar from insufficient amounts of insulin
What is a goniometer?
protractor to measure ROM of a joint

What is a tonometer?
measures intraocular pressure of the eye

What is a thrombus?
blood clot within a blood vessel
What is an embolus?
Part of thrombus that breaks off and travels in the blood vessel
What is the mnemonic for order of draw of a capillary puncture?
GASp, ED Over Shares
1. blood gasses
2. EDTA
3. other additive tubes
4. serum
What first Korotkoff sound?
systolic - sharp tapping
What is the second Korotkoff sound?
swish/whoosh as cuff deflates
What is the third Korotkoff sound?
thump
What is the fourth Korotkoff sound?
soft, blowing, muffled sounds that fade
What is the fifth Korotkoff sound?
diastolic blood - silence
What mineral is important in blood coagulation?
calcium
What is another name for stroke?
cerebrovascular accident (CVA)
What are symptoms of stroke?
slurred speech and drooping face
What are symptoms of heart attack?
chest pain, discomfort, SOB
How do liniments and medicated lotions compare?
liniments are more oily and easier to spread over larger areas of skin
Function of medicated lotions
reduce itching and control inflammation
Function of liniments
protect dry or cracked skin
What type of medication is warfarin?
anticoagulant
What hormone is tested in pregnancy tests?
hCG
Why should you put a cap on tubes that are going to be centrigued?
Prevent the spreading of aerosols
What are anthropometric measures?
height, weight, head circumference, BMI
How long should an MA take time to record an axillary temperature reading?
5 to 10 minutes
Where should transdermal patches be applied?
shoulder (avoid areas below the elbows or knees)
What is a TIA?
transient ischemic attack aka a temporary blockage of blood flow to the brain ("mini-stroke")
What is a papule?
small, raised bump
<0.5 cm

What is a bulla?
large, fluid-filled blister
>0.5 cm

What is a cyst?
fluid, or semi fluid bump with no specific size range

What is a macule?
flat, colored spot
<0.5 cm

What is a patch?
big macule (>0.5 cm)

What is a plaque?
large, solid, raised bump
>1-2 cm

What is a vesicle?
small, fluid-filled blister
<0.5 cm

What is a pustule?
small blister filled with pus
no specific size-range

What is a nodule?
large, solid bump
>0.5 cm

What equipment are needed for suturing?
sutures, tissue forceps (grab and hold tissue), hemostat/needle driver, scissors
Where should you be standing when helping a patient out of a wheelchair?
In front of them
What are usual charges?
what providers commonly charge
What are customary charges?
a charge within a range of fees that most other providers in the area charge
What are reasonable charges?
cost that is reasonable if it requires extra time/effort because it is more complex
What are accepted charges?
fee that is accepted by payers and patients as fair
What are expanded problem focused examinations?
examination that focuses on the area/system related to the chief complaint, and other body systems that may be related (ROS). It does not include a family or social history
What are problem focused examinations?
examination that focuses on the specific area/system related to the chief complaint. It does not include ROS
What are detailed focused examinations?
examination that focuses on the area/system related to the chief complaint, and other body systems that may be related (ROS), and family or social history
What are comprehensive examinations?
general examinations of multiple systems (related AND unrelated to chief complaint), includes review of medical and social history
What is malfeasance?
form of negligence
intentionally doing something wrong or illegal
ex: stealing from patients, accepting pharmaceutical company bribes
What is misfeasance?
form of negligence when someone performs a task in an improper or incompetent manner
ex: MA gives wrong medication or dosage
What is misdemeanor?
minor crime
ex: MA steals drugs from clinic
What is malpractice?
professional negligence or incompetence
ex: provider operates on wrong part of the body, or incorrect diagnosis of illness
What are normal HbA1c levels?
<5.7%
What are diabetic HbA1c levels?
>6.5%
What is the Weber test?
tuning fork over the head for both ears
What is the Rinne test?
tuning fork behind the ear to hear when they can't hear it anymore
How is heparin delivered?
parenterally (subQ or IV)
What is the relationship between axillary and oral temperature?
Axillary temp is 1F lower than oral (ex: axillary = 99F if oral is 100F)
If you ask the patient the current date and location, what step in MMSE is this?
orientation
If you ask the patient about 3 unrelated objects and ask them to repeat the objects back, what step in MMSE is this?
registration
If you ask a patient to count backwards from 100 by 7, five times, what step in MMSE is this?
attention and calculation
If you ask a patient to recall the 3 objects previously presented, what step in MMSE is this?
recall
If you ask a patient to point at an object, repeat a sentence, etc, what step in MMSE is this?
language
What does serous fluid look like?
clear and yellow
What are V codes used for?
Visits of a healthy patient w/o illness (ex: oral contraceptive prescription or general wellness check up)
What are E codes used for?
external injury (ex: car accident or injured on job site)
What is the purpose of epinephrine?
Vasoconstrictor, which reduces bleeding at a surgical site
Where should an MA put V1 and V2 for a patient with breast implants?
2nd or 3rd intercostal space
Where should an MA put V1 and V2 for a patient without breast implants?
4th or 5th intercostal space
What is the function wave scheduling?
for flexible patient pattern
What is stream scheduling?
set patient order