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What are the seven pillars of clinical governance?
Patient and public involvement
Use of information to support clinical governance and health care delivery
Risk management
Research and clinical effectiveness programs
Clinical audit
Staffing and management
Education, training and continuing personal and professional development
What are the ways to ensure patient safety?
Teamwork
Communication
Culture
Psychological safety
Promoting diversity and inclusion
Being civil
What is the SBAR communication tool?
Standardised prompt questions to ensure info is shared effectively
Reduces barrier to effective communication across different disciplines and between different levels of staff

What is a just culture?
Creating a culture of fairness, transparency and learning
Removes fear and encourages people to report concerns
What are the RPS error reporting standards

What is ‘learn from patient safety events’
2021 NHS service to record and analyse patient safety events
Allows organisations to record events
Providers can gain access for analysis
What is a never event?
Serious and preventable incident that the department of health has deemed should never occur provided the appropriate measures are in place
What is pharmacovigilance?
Science and activities relating to the detection, assessment, understanding and prevention of ADRs and other safety problems
What is the yellow card scheme?
Report suspected side effects to medicines, vaccine, e-cigs, medical devices, defective or fake products to the medicines and healthcare products regulatory agency to ensure safe and effective use
What is the ‘adverse section scheme for vet medicines’
Same as the yellow card scheme
Adverse reactions to vet meds from humans
Failure to read and/or follow product guidance
What is a near miss?
Patient safety incident detected before the patient is handed the prescription. All should be recorded

Swiss cheese model for risks and error prevention
